---
description: Learn how Fonvirtual Call Center can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fonvirtual Call Center Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/274/call-accounting/software) > [Fonvirtual Call Center](/software/121327/fonvirtual-call-center)

# Fonvirtual Call Center

Canonical: https://www.getapp.za.com/software/121327/fonvirtual-call-center

> Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls \& call distribution via various automated tools such as interactive voice response (IVR) \& an automatic call distributor (ACD).
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fonvirtual
- **Location**: Sevilla, Spain
- **Founded**: 2011

## Commercial Context

- **Pricing Details**: Contact Fonvirtual for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France, Spain, United States

## Features

- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transcription
- Call Transfer
- Call Volume
- Callback Scheduling

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Call Accounting Software](https://www.getapp.za.com/directory/274/call-accounting/software)

## Related Categories

- [Call Accounting Software](https://www.getapp.za.com/directory/274/call-accounting/software)
- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Unified Communications Software](https://www.getapp.za.com/directory/599/unified-communications/software)
- [Inside Sales Software](https://www.getapp.za.com/directory/761/inside-sales/software)

## Alternatives

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [Dialpad](https://www.getapp.za.com/software/103849/dialpad-sell) — 4.2/5 (562 reviews)
3. [JustCall](https://www.getapp.za.com/software/2047760/justcall) — 4.1/5 (223 reviews)
4. [Squaretalk](https://www.getapp.za.com/software/106691/squaretalk-matrix) — 4.9/5 (101 reviews)
5. [Kixie PowerCall](https://www.getapp.za.com/software/104961/kixie) — 4.6/5 (293 reviews)

## Reviews

### "Application correcte sans plus" — 3.0/5

> **Verified Reviewer** | *15 December 2023* | Oil & Energy | Recommendation rating: 5.0/10
> 
> **Pros**: Côté pratique permettant de passer des appels simplement.
> 
> **Cons**: Ergonomie à revoir, l'interface n'est pas intuitive et n'est pas forcément agréable  d'utilisation

## Links

- [View on GetApp](https://www.getapp.za.com/software/121327/fonvirtual-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/fonvirtual-call-center/> |
| en-AE | <https://www.getapp.ae/software/121327/fonvirtual-call-center> |
| en-AU | <https://www.getapp.com.au/software/121327/fonvirtual-call-center> |
| en-CA | <https://www.getapp.ca/software/121327/fonvirtual-call-center> |
| en-GB | <https://www.getapp.co.uk/software/121327/fonvirtual-call-center> |
| en-IE | <https://www.getapp.ie/software/121327/fonvirtual-call-center> |
| en-NZ | <https://www.getapp.co.nz/software/121327/fonvirtual-call-center> |
| en-SG | <https://www.getapp.sg/software/121327/fonvirtual-call-center> |
| en-ZA | <https://www.getapp.za.com/software/121327/fonvirtual-call-center> |
| fr | <https://www.getapp.fr/software/121327/fonvirtual-call-center> |
| fr-BE | <https://fr.getapp.be/software/121327/fonvirtual-call-center> |
| fr-CA | <https://fr.getapp.ca/software/121327/fonvirtual-call-center> |

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