Repair Pilot

Repair management, tracking, & CRM solution for repair shops

1 /5 (1 review) Write a Review!

Repair Pilot Overview

What is Repair Pilot?

Repair Pilot is a cloud-based repair management solution, which assists repair shops with customer and job management. Key features include receipt printing, parts management, stock alerts, customer inquiries, multi-currency support, response management, custom interfaces, and image upload.

Repair Pilot helps managers gain visibility across repair processes with a centralized dashboard that displays open jobs, customer information, parts inventory, invoices, and reports. Users can send personalized messages to customers via email and SMS, which helps service teams optimize engagement. Administrators can also create check-in receipts that include job reference numbers, item repair details, and contact information.

Repair Pilot comes with a module that allows users to add used repair parts, manage stock and supplies, as well as track associated costs, selling prices, and deliveries. Support teams can also add notes to resolve customer inquiries, upload photos using Dropbox, Google Drive, or Microsoft OneDrive, and prepare job history reports. The system is suitable for repair shops of all types, including shops that repair computers, jewelry, bikes, musical instruments, golf kits, television sets, surfboards, firearms, clocks, and more.

Repair Pilot Overview

Pricing

Starting from
£39,99/month

Pricing options

Free Trial
Subscription
Value for money

Repair Pilot Pro Plan: £39.99/month

Repair Pilot Enterprise: £69.99/month


Repair Pilot Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Repair Pilot job management
Repair Pilot job notes dashboard
Repair Pilot part management dashboard
Repair Pilot receipt printing
Repair Pilot SMS integration settings
Repair Pilot screenshot: Repair Pilot job management Repair Pilot screenshot: Repair Pilot job notes dashboard Repair Pilot screenshot: Repair Pilot part management dashboard Repair Pilot screenshot: Repair Pilot receipt printing Repair Pilot screenshot: Repair Pilot SMS integration settings

Repair Pilot Reviews

Repair Pilot Reviews

Overall rating
1
/
5
Excellent
0

Very good
0

Average
0

Poor
0

Terrible
1

Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
0% recommended this app
Ben N.

Do not use Repair Pilot


Ben N.
Industry: Computer Networking
Company size: 2-10 Employees

Do not use Repair Pilot

Used Daily for 6-12 months
Reviewed on 2020/02/06
Review Source: Capterra

Pros

It was easy to sign up. That's about all I have good to say about it.

Cons

It was not intuitive and user friendly. There is no way to cancel the account. There is no response from support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
0/10
Based on 1 user ratings
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Repair Pilot Pricing

Repair Pilot Pricing

Starting from
£39,99/month
Free Trial
Subscription
Value for money

Repair Pilot Pro Plan: £39.99/month

Repair Pilot Enterprise: £69.99/month

Repair Pilot Pro Plan: £39.99/month

Repair Pilot Enterprise: £69.99/month

Value for Money
1/5
Based on 1 user ratings
Compare value for money rating with alternatives
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Repair Pilot Features

Repair Pilot Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
1/5
Based on 1 user ratings
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Categories

Additional information for Repair Pilot

Additional information for Repair Pilot

Key features of Repair Pilot

  • Billing & Invoicing
  • Client Portal
  • Inventory Management
  • Marketing Management
  • Multi-Store Management
  • Repair Tracking
  • Supplier Management

Repair Pilot FAQs

Repair Pilot FAQs

Below are some frequently asked questions for Repair Pilot.

Q. What type of pricing plans does Repair Pilot offer?

Repair Pilot offers the following pricing plans:

Starting from: £39,99/month

Pricing model: Subscription

Free Trial: Available

Repair Pilot Pro Plan: £39.99/month Repair Pilot Enterprise: £69.99/month

Q. What are the main features of Repair Pilot?

Repair Pilot offers the following features:

  • Billing & Invoicing
  • Client Portal
  • Inventory Management
  • Marketing Management
  • Multi-Store Management
  • Repair Tracking
  • Supplier Management

Q. Who are the typical users of Repair Pilot?

Repair Pilot has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Repair Pilot support?

Repair Pilot supports the following languages:

English

Q. What type of pricing plans does Repair Pilot offer?

Repair Pilot has the following pricing plans:

Subscription

Q. Does Repair Pilot support mobile devices?

We do not have any information about what devices Repair Pilot supports

Q. What other apps does Repair Pilot integrate with?

Repair Pilot integrates with the following applications:

Dropbox Business, Google Drive, Mailchimp, Microsoft OneDrive, QuickBooks Online Advanced

Q. What level of support does Repair Pilot offer?

Repair Pilot offers the following support options:

Phone Support, Online Support, Knowledge Base