Adjust

4.2 (26)
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Drive your app growth with Adjust’s analytics platform.

About Adjust

Adjust is the mobile marketing analytics platform trusted by growth-driven marketers around the world, with solutions for measuring and optimizing campaigns and protecting user data. Adjust powers thousands of apps with built-in intelligence and automation, backed by responsive global customer support.

Analyze all your data in one place for smarter, faster decisions. Adjust's Datascape empowers mobile marketers with advanced data reporting and visualization. Drive your app ROI with user acquisition insights and custom metrics, SKAdNetwork, and Cohort Dashboards.


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Adjust

4.2 (26)
VS.
Highly reviewed

Starting Price

€129.00
year
US$0.01
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

57
17

Integrations

8
3

Ease of Use

3.7 (26)
4.6 (703)

Value for Money

3.4 (26)
4.5 (703)

Customer Service

4.5 (26)
4.5 (703)
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Reviews

Overall rating

4.2 /5
(26)
Value for Money
3.4/5
Features
4.1/5
Ease of Use
3.7/5
Customer Support
4.5/5

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Showing 5 reviews of 26
Eduardo
Eduardo
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good enough, but could be better.

Reviewed on 2020/06/01

Pros

Most of the features are very intuitive, you can easily set up a new customer tracking link or add new events with just few clicks away. The testing console it's been a life savier for us, most of the time we do not have access to the source code so we use it for debugging new implementantions and fingerprinting.

Cons

Despite of the all easyness found in Adjust we do miss a more user friendly analytics enviroment. Yes, we have access to the statistics but it is hard for the high level manager (and some of the day-to-day users) to have upfront, easy and direct insights from the platform. Some graphics showing CTIT to detect bad traffic, daily installs monitoring, assisted conversion and so on.

Leonardo..
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mobile attributions with Adjust

Reviewed on 2020/06/01

We were able to solve a measurement problem in business results with the entry of Adjust.

We were able to solve a measurement problem in business results with the entry of Adjust.

Pros

Recognize paid media attributions in my mobile marketing actions.

Cons

Need for hiring in local currency, in my case Brazil BRL.

Alternatives Considered

AppsFlyer

Reasons for Switching to Adjust

My previous experiences in the financial industry with Adjust.
Alex
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Useless tool

Reviewed on 2023/12/30

In addition to the tool being useless, the customer experience with Adjust is plain horrible....

In addition to the tool being useless, the customer experience with Adjust is plain horrible. Setting it up is extremely difficult, and their set-up documentation is both poorly written, inaccurate and often outdated. As a result, if you follow all of the steps in their materials, your set-up will be wrong! I had two people on my tech team work on it for a month, I even hired a consultant who claimed they knew all of its details, and I contacted Adjust several times. Adjust will barely respond. In the end, after days of labor investment, you might get set-up, only to find out that the main issue with the tool is that it doesn't work, even if you set it up right.
If you reach out to Adjust to cancel, know they will continue to charge you for a full year, even though the product never worked for you.

Pros

There is nothing positive to be said about Adjust. The best I can say is there is a possibility to create custom reports, which can me marginally less useless than their horrible default reports

Cons

Adjust is the most useless tool I have ever used. Basically, the reason you would use an MMP is so that you can compare the performance of different media you use for marketing, so you can optimize your spend. Adjust does not allow you to do that. Their attribution technology works differently depending on the platform, and as a result, you need to do math on a separate worksheet if you want to compare different channels, and even then the data is not comparable, so you would be just as well not using them at all.

Alternatives Considered

AppsFlyer and Mixpanel

Reasons for Switching to Adjust

We had been told Adjust had a better technology for attribution on iOS. This turned out not to be true.
Heather
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Challenging for tracking app installs

Reviewed on 2024/10/21

Ultimately, we decided to part ways with Adjust and move to a new MMP instead.

Ultimately, we decided to part ways with Adjust and move to a new MMP instead.

Pros

I liked using Adjust to generate tracking links.

Cons

I found Adjust's tracking was difficult to process.

Juan Manuel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adjust: 100% recommended for app developers.

Reviewed on 2024/08/13

Mobile measurement partner very complete and easy to use for an experienced marketer.

Mobile measurement partner very complete and easy to use for an experienced marketer.

Pros

Their new feature of custom dashboard.
Simple and intuitive interface.
Ease of connecting advertising platforms.

Cons

I would like the retroactive data to be displayed in the week of user acquisition, not the week in-app events occur.

Showing 5 reviews of 26 Read all reviews

Adjust FAQs

Below are some frequently asked questions for Adjust.

Adjust offers the following pricing plans:

  • Starting from: €129.00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Adjust has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Adjust supports the following languages:

Chinese, English, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Vietnamese

Adjust supports the following devices:

Adjust integrates with the following applications:

Google Analytics 360, Instagram, Meta for Business, Snapchat, Taboola, TikTok, Twitter/X, Vungle

Adjust offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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