About OpCon

OpCon is a workload automation platform designed to help small to large businesses manage and schedule recurring information technology (IT)-related tasks. Key features include role-based permissions, risk identification, resource allocation, audit trails, custom reporting, workflows, and project management.

OpCon lets coordinators streamline work for multiple teams, plan upcoming tasks via a calendar, as well as receive notifications for pending/postponed jobs. The platform's dashboard offers managers a consolidated view of ongoing business processes and allows users to monitor service level agreements. OpCon helps users manage exceptions by sending notifications to supervisors, enabling escalations when the request-response time gets exceeded.

OpCon integrates with multiple third-party platforms such as SAP, Microsoft Dynamix AX, Infor M3, Sage, Cegid, Temenos, Corelation, Symitar, Fiserv, FICS, Oracle, Docker, and more. Administrators can use the platform to monitor CPU usage and disk space, facilitating file transfer between systems and users.

Devices

Business size

S M L

Markets

Germany, United States

Supported Languages

English, French, German, Spanish

Images

OpCon operations summary screenshot
OpCon processes screenshot
RT Dashboard of Business Processes Grouped by Tag
Self Service
View your automated workflows and dependencies using a real time dashboard
Vision
View 8 more
OpCon video
OpCon video
OpCon video
OpCon video
OpCon screenshot: OpCon operations summary screenshot OpCon screenshot: OpCon processes screenshot OpCon screenshot: RT Dashboard of Business Processes Grouped by Tag OpCon screenshot: Self Service OpCon screenshot: View your automated workflows and dependencies using a real time dashboard OpCon screenshot: Vision OpCon screenshot:

Features

Total features of OpCon: 48

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Business Process Automation
  • Calendar Management
  • Capacity Management
  • Change Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Dashboard
  • Customizable Reports
  • Disaster Recovery
  • Employee Onboarding
  • Employee Self Service
  • Event Logs
  • Event Management
  • Event Triggered Actions
  • Exceptions Management
  • File Management
  • Graphical Workflow Editor
  • Issue Auditing
  • Knowledge Base Management
  • Maintenance Scheduling
  • Monitoring
  • Password Management
  • Process Control
  • Project Management
  • Projections
  • Real Time Data
  • Recurring Tasks
  • Resource Allocation & Planning
  • Risk Alerts
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4,5 /5
(2)
Value for Money
4,5/5
Features
4,5/5
Ease of Use
3,5/5
Customer Support
4,5/5

Already have OpCon?

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Showing 5 reviews of 2
Sergey M.
Overall rating
  • Industry: Hospitality
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful automation

Reviewed on 2019/08/15

The software itself is very powerful and allows you to automate a lot of things, that you didn't...

The software itself is very powerful and allows you to automate a lot of things, that you didn't even think, could be automated. It can even perform jobs based on the emails, received into the monitored inbox. In addition to that, the software support team is very friendly and knowledgable. They helped me a lot with a number of problems / errors via remote sessions.

Pros

It seems that this product has no limits. I have only used it for several months, and was able to automate a great number of manual processes. Easy to use, once you get a concept of schedule / job relationship. I am a big fan of automation. OpCon so far has been the best application that I've worked with

Cons

Not for everyone. You have to have scripting knowledge and sometimes get creative, think outside of the box, to get the job done. But if you possess those skills, you'd be amazed what this software can do for you.

Shubham S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Automation Platform

Reviewed on 2020/03/09

We are automating our process for the printing so that we don't have to manually run the process...

We are automating our process for the printing so that we don't have to manually run the process for the output. OpCon did that work on it's own. We only have to setup the automation process as per our requirements.

Pros

With the multiple options available to automate the process and it's capability to connect with the database or the directory to get the files so that to automatically run the process to get the output.

Cons

It's very complicated and only the professionals or the experience user can use it with ease. Only the experienced one can automate the process and can evaluate the .project in a perfect way.

OpCon FAQs

Below are some frequently asked questions for OpCon.

OpCon offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact SMA Technologies for pricing details

We do not have any information about OpCon features

OpCon has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

OpCon supports the following languages:

English, French, German, Spanish

OpCon supports the following devices:

OpCon integrates with the following applications:

Amazon EC2, Cegid Retail, Docker, FCRM Insurance, Infor M3, Microsoft Azure, SAP Business One, ServiceNow, ServiceNow Express, VMWare Practice Lab

OpCon offers the following support options:

Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for OpCon.