Brosix
About Brosix
Brosix provides businesses with their very own secure, cloud-based private team networks. These networks help businesses manage their internal communication through a range of administrative and collaboration features. Teams can use file transfer, group and private chat, instant screenshots, screen sharing, and much more using encrypted communication channels.
Other key features on Brosix include video conferencing, offline messaging, chat history, user status visibility, chat rooms, spell check, and virtual whiteboard. Brosix is compatible with Windows, Android, Linux, Mac and iOS, allowing teams to stay connected on multiple devices. The platform's mobile application allows individuals to send offline messages, receive push notifications, and share current location with contacts.
Brosix enables enterprises to integrate company logos into the team network for increased brand visibility. Administrative features allow teams to directly manage their team communication. Administrators can control user contact lists and feature access, and provide role-based data access to staff members to ensure secure internal communication within the organization.
Key benefits of Brosix
- Secure internal communication with Brosix’s full data encryption of all communication channels
- Boost team collaboration with Brosix’s all-in-one communication platform
- Stay connected on multiple operating systems and devices
- Keep team communication focused on business with Brosix’s private team networks
- Freely collaborate within a team with Brosix’s custom chat rooms
- Manage team communication with Brosix’s administrative features
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Reliable and Secure Instant Messenger
Reviewed on 2019/11/14
There are a lot of features that we love using, easy to use and the cost is competitive.
There are a lot of features that we love using, easy to use and the cost is competitive.
Pros
Security, ease of use and costs. It was very easy to set up and even easier to maintain.
Cons
In the beginning, we had several setup issues and support was hard to get a hold of. In recent years they have improved the support and it's much easier to contact them. We do not use the web or mobile version of the IM due to the inability to mute chat rooms/groups as we can do on the desktop.
Alternatives Considered
SlackReasons for Choosing Brosix
Security, cost and bandwidthReasons for Switching to Brosix
Ease of use and costsResponse from Brosix
Thank you very much Holly for your feedback.
We are very excited to have you as a client for that many years. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you.
We are also delighted to know that our improvements have been noticed. It is already possible to mute chat rooms and groups on mobile, and it will be available for the web version as well very soon.
As always, please do not hesitate contacting us via email or phone with any questions and/or needs of assistance.
Have a fabulous day.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great collaboration tool!
Reviewed on 2019/10/14
Brosix has been so helpful in coordinating with team members and sometimes customers. I'm able to...
Brosix has been so helpful in coordinating with team members and sometimes customers. I'm able to use status states that Brosix creates to indicate to others if I'm available or not; additionally, I've been able to create my own custom ones that are helpful to let others know not only that I'm unavailable, but I have created other custom status states that handle specific scenarios (particularly "conducting webinar", "focused project", and "break") so they know if they need to avoid messaging me at all (such as when I'm in a webinar and can't have messages pop up on my screen for everyone watching the webinar to see.)
Also, they have lots of nice features that I use frequently, such as sharing my screen, sending files/screenshots, creating a chat group with multiple contacts, and viewing history.
We also use the Profile message to state what our schedule is for the next several days. It makes it much easier to coordinate with people to see their schedule on our dashboard without having to ask them.
Pros
Ease of use, ability to see each others profile messages at-a-glance, lots of useful features available
Cons
Sometimes gets wonky after updates (either super tiny or super large font/icons), doesn't save any part of ongoing conversations to log file if the computer crashes
Response from Brosix
We want to thank you for your specific review of Brosix IM. It has always been truly important for us to receive detailed feedback from our customers so that we can optimize our product to fit their needs, preferences, and interests.
We want to apologize for the inconveniences that you have experienced after completing recent updates. Our teams are constantly working towards the removal of errors as soon as we notice any has occurred or if a client has contacted our technical support. So please do not hesitate to contact us whenever you notice an issue with your Brosix network. This would help us solve a problem that most probably would be frustrating the work process of other users as well.
We know how busy our clients are, and we find it very important to hear that you find our service easy to use, as that has been a main purpose of ours. Nobody loves wasting their time in figuring out how to use software that is usually meant to make their work process more secure and easier.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Brosix
Reviewed on 2019/10/15
Pros
Able to communicate with other offices quickly
Cons
Hard to delete group conversations and is not consistent in showing history, deletes some messages without request.
Response from Brosix
Thank you very much, Amy, for your review.
More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you with that.
Addressing the issue that you've mentioned, we would like to advise you to always make sure that the team is using the latest version of Brosix. Also, please feel free to contact our support whenever you experience any difficulties or have any questions.
Have a wonderful day.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Messenger for our offices
Reviewed on 2019/10/15
Allows us to train and couch our agents without clients knowing. We set up groups which is great on...
Allows us to train and couch our agents without clients knowing. We set up groups which is great on our end depending on who we need to communicate with all at one time. Can also share screens to help in more detail or send documents within the Brosix messenger. Has been a great fit for our agency.
Pros
We have 3 offices. Brosix allows each office to communicate, especially if someone is with a client or on the phone. Brosix is easy to install and add each when we add agents to our offices.
Cons
With groups, not sure how to remove an agent when they are no longer with the agency or with that specific department.
Response from Brosix
Hello Brandy. Our team is very happy to hear that you have considered Brosix as a great fit for your agency.
We appreciate the creativity of our customers and value that each one finds a different way to benefit from the service. In relation to groups configuration, you can always change settings and add/remove users from the Control Panel that every network administrator has access to. We also maintain a 'Help' platform https://help.brosix.com/ which you can quickly find your question into by, for example, typing 'How to remove someone from a group in Brosix?'.
We are very thankful for your review as customers' feedback always helps us optimize the service and see what difficulties are experienced. Have a great and productive week!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best tool to connect employees
Reviewed on 2019/11/14
The experience in general is excellent, it is the only tool we use in the company for communication...
The experience in general is excellent, it is the only tool we use in the company for communication between employees, the history of the conversations is a remarkable function.
Pros
The ease of use, the implementation in the company was very easy, it is constantly improving functionalities, technical support, many tools such as support and video conferencing.
Cons
The price is a bit high for a company with few employees. I think they could have different prices by volume, for small businesses and accompany them in their growth.
Response from Brosix
Thank you very much Sergio for your review.
We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us.
We would also like to thank you for your suggestion as it is really important to know our clients' honest opinion about each part of the product.
As always, please feel free to contact us with any questions and needs of assistance.
Have a wonderful day.
Brosix FAQs
Below are some frequently asked questions for Brosix.Q. What type of pricing plans does Brosix offer?
Brosix offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Businesses: $4/user/month ($5/user/month if billed monthly) Premium: $6/user/month ($8/user/month if billed monthly)
Q. Who are the typical users of Brosix?
Brosix has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Brosix support?
Brosix supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Norwegian, Spanish, Swedish
Q. Does Brosix support mobile devices?
Brosix supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Brosix integrate with?
Brosix integrates with the following applications:
Zapier
Q. What level of support does Brosix offer?
Brosix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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