PaperSurvey

Cloud-based solution for online and paper-based surveys

About PaperSurvey

PaperSurvey is a cloud-based survey management solution designed to help organizations create, upload, and print survey forms. The platform includes a template library, which allows users to design web and paper-based surveys using customizable formatting and questions. The built-in printing system marks pages with unique identifiers that automate data scanning and recognition and prevent duplicate uploads.

PaperSurvey comes with a white-label solution, which enables managers to generate personalized surveys with custom logos, colors, templates, fonts, and brand themes. Features include handwriting recognition (HWR), a drag-and-drop interface, multilingual surveys, custom integrations, optical mark recognition (OMR), and more. The solution provides a mail merge functionality via Microsoft Word, which lets managers insert information and generate barcodes before printing. PaperSurvey’s artificial intelligence (AI)-based system extracts data from a variety of sources such as checkboxes, radio boxes, and handwritten text.

PaperSurvey provides businesses with insights via analytics, charts, word clouds, and tables. Plus, users can export data into Excel and CSV formats for further analysis. The platform integrates with various third-party applications such as Zapier and Dropbox.

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 3 others, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Images

PaperSurvey my surveys screenshot
PaperSurvey survey creator
PaperSurvey survey preview
PaperSurvey print setting
PaperSurvey manual verification
View 6 more
PaperSurvey screenshot: PaperSurvey my surveys screenshot PaperSurvey screenshot: PaperSurvey survey creator PaperSurvey screenshot: PaperSurvey survey preview PaperSurvey screenshot: PaperSurvey print setting PaperSurvey screenshot: PaperSurvey manual verification

Features

Total features of PaperSurvey: 51

  • API
  • Audit Trail
  • Barcode / Ticket Scanning
  • Batch Processing
  • Collaboration Tools
  • Commenting / Notes
  • Content Library
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Verification
  • Distributed Capture
  • Document Imaging
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • ID Scanning
  • Image Capture
  • Indexing
  • Mail Merge
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Offline Access
  • Offline Response Collection
  • Optical Character Recognition
  • Process/Workflow Automation
  • Question Library
  • Randomization
  • Remote Data Capture
  • Reporting/Analytics
  • Response Validation
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • URL Customization
  • Visual Analytics

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Reviews

Overall rating

4,8 /5
(14)
Value for Money
4,9/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 14
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great tool for analysing survey!

Reviewed on 2020/04/10

A hidden gem for the survey data collection and analysis service. In fact, I have tested a lot of...

A hidden gem for the survey data collection and analysis service. In fact, I have tested a lot of other products which provide the similar services yet none of those products could rival Papersurvey. What I like most about Papersurvey is its ease of use and the friendly customer service. Whenever I face any technical issue, Papersurvey will address the issue promptly and answer to my doubts patiently. Thumbs up for the great service!

Pros

Time-saving
Efficient
High accuracy
Value for money
And the best of all, great customer support.

Cons

The generated excel file for the result analysis is only number value instead of the responding answers. Maybe there's a way to generate it? Thank you.

Virgil H.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revolutionary: Paper-based Data Collection for the 21st Century with Incredible Customer...

Reviewed on 2020/03/03

Brilliant. Over-the-top customer service and expediency to design improvements based on feedback....

Brilliant. Over-the-top customer service and expediency to design improvements based on feedback. It's an easy-to-use product that fills a void in the market and takes the sometimes essential paper-based survey work into the 21st century!

Pros

It worked out of the box. No training required, no clumsy configurations, and almost zero trial and error. The software itself is unique in the market offerings because other OCR and OMR products are not well-suited for research surveys and customer feedback forms. Yes, alternatives are available, but the design constraints of alternatives make it very difficult to tailor to research data capture needs or require an insane amount of configuration and set-up.

PaperSurvey is as simple to use as google forms and the whole team can get online to use the product themselves without the need to burden a single administrator. It has really impressive accuracy in OMR and OCR, while also integrating with cloud data platforms (even google sheets!) to make paper survey data capture and real-time reporting dreams come true!

Cons

While there may be some areas that can still be enhanced, by experience with customer service has blown me away by letting me see that sometimes design improvements can happen with remarkable expediency when a shortcoming is pointed out.

When I pointed out to the developer that the fonts used for the Chinese language didn't support the traditional Chinese alphabet (used by our clients) the developer was able to change the font to support our language needs right away. It was amazing.

At the moment, I do find myself wondering about our scale-up and deployment model, and have some uncertainty about the software's Team Access permissions functions. It seems I won't be able to set different access permissions for different surveys or create survey groups with different team access for the group. I intend to look for a solution with the developer for this once our scaled-up usage needs are clear. Aside from this, the companion mobile app looks a bit wonky, but by having an app that works already puts PaperSurvey way out ahead of the competition!

David C.
Overall rating
  • Industry: Restaurants
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PaperSurvey: Great solution for paper based survey.

Reviewed on 2019/06/05

Pros

Low cost
Easy to use
High accuracy
Able to OCR

Cons

Limited form format
Not able to use HTML design own form
limited language support

Response from MB Mygtukynas

Thanks for the review!

Robert M.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect tool for a small organization

Reviewed on 2019/10/08

I am managing a survey for a homeowners association. To accommodate the range of owners we have...

I am managing a survey for a homeowners association. To accommodate the range of owners we have opted to conduct the survey buth on paper and online. That presented the challenge to find a tool that would support that decision. Enter papersurvey.io. This one tool designs, previews,prepares print survey for mailmerge, scans paper responses including character recognition and handwrtten recognition, and supports online reporting. As a former survey manager for a government agency, I was pleasantly surprised to find a tool with such a robust set of capabilities. Most important, the software developer listens and accommodates most requests.

Pros

Flexible tool that supports paper and online surveys

Cons

No cons whatsoever; it serves my purposes completely and in every possible capacity. I definirly would use it again

Michael K.
Overall rating
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Value for Money

Reviewed on 2020/08/21

PaperSurvey saved my project on lower grades pupils testing and grading.

PaperSurvey saved my project on lower grades pupils testing and grading.

Pros

Best handwriting recognition. Ease to use and works perfectly for offline project that require offline data capture.

Cons

The preview could be better and faster to save design time.

Showing 5 reviews of 14 Read all reviews

PaperSurvey FAQs

Below are some frequently asked questions for PaperSurvey.

PaperSurvey offers the following pricing plans:

  • Starting from: US$20,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Standard: $20/month • Upload up to 1,000 pages/month Enterprise: $50/month • Upload up to 5,000 pages/month Enterprise Plus: $125/month • Upload up to 10,000 pages/month Contact PaperSurvey for custom pricing details.

We do not have any information about PaperSurvey features

PaperSurvey has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

PaperSurvey supports the following languages:

English

PaperSurvey supports the following devices:

Android (Mobile)

PaperSurvey integrates with the following applications:

Dropbox Business, Gmail, Google Drive, Zapier

PaperSurvey offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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