About CargoWise
CargoWise is a powerful, deeply integrated global logistics execution platform that makes trade easy.
It enables logistics service providers to execute highly complex transactions in areas such as customs and cross-border compliance, freight forwarding and rating, international ecommerce, landside logistics, and warehousing, allowing them to manage their operations on one database across multiple users, functions, countries, languages, and currencies.
Learn more at www.cargowise.com
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CargoWise
Key benefits of CargoWise
• The integrated logistics management system enables organizations to handle seismic changes, from tracking tariffs to modifying regulations and calculating taxes.
• It allows businesses to process payment transactions and manage operations on a centralized database across multiple users, functions, currencies, and languages.
• CargoWise lets businesses in transportation industries streamline operations related to freight forwarding processes, customs compliance, and transport and warehouse management on a unified platform.
• Managers can utilize automated data workflows to provide customers with information related to trade regulations and local customs requirements, ensuring the execution of operations in compliance with industry standards.
• CargoWise helps organizations handle order and delivery processes, proactively plan capacity, loads, or routes, and facilitate the customer service activities with real-time alerts and ETA updates.
Devices
Business size
Markets
Australia
Supported Languages
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CargoWise
Images
Features
Total features of CargoWise: 76
Alternatives
SAP S/4HANA Cloud
Magaya Supply Chain
Oracle Cloud CX
Dynamics 365
Reviews
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Write a Review!- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is a good software but they need better videos for training
Reviewed on 2018/01/10
It offers everything a user would need to run their business for a fair price. It has different...
It offers everything a user would need to run their business for a fair price. It has different functions that you can use when needed and only get charged for the usage. It is user friendly.
Pros
It has a lot of room to grow. Meaning you can make changes to it when you need to use different functions.
Cons
The accounting side needs more training videos. You have to file e-requests and contact call them to resolve and issue.
Response from WiseTech Global
Hello, thank you for sharing your comments! Our WiseLearning team would like a bit more detail from you in order to identify any possible gaps with our training videos. Would you be willing to send a direct email to my attention at [email protected] (dot) com with specific area you reference? Many thanks, Jennifer.
- Industry: Transportation/Trucking/Railroad
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product, but....
Reviewed on 2021/04/08
Benefits realization are easily possible, and anyone here who has said otherwise has definitely...
Benefits realization are easily possible, and anyone here who has said otherwise has definitely made a mistake in their own deployment. With that said, this system is tricky to configure and their customer service do not make it easy at all. However, if you - as a company - are prepared to invest and get behind this product, I would say hand on heart, this product can and will deliver for you.
You do need to have a competent team of IT professionals and Business Analysts to make this a success, however, any software deployment usually requires the same.
Pros
Features, configurability, DB Structure, Cloud Architecture, EDI facilities
Cons
Customer Service is awful, training content doesn't dive deep enough into super technical areas. A lot to learn which can be a struggle for small teams unwilling to invest.
Reasons for Choosing CargoWise
Because we needed a product which allows us to own our own destiny and give us freedom from more restrictive system providers.Reasons for Switching to CargoWise
We felt is was - and clearly is - best of breed. No other product on the market can rival this for Freight Forwarding.- Industry: Import & Export
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Could be so much more
Reviewed on 2022/05/30
Beyond poor, this company is really missing opportunities - with some work on the support side I am...
Beyond poor, this company is really missing opportunities - with some work on the support side I am sure it would sell itself. Wishing I had read these reviews beforehand.
Pros
Appears to have everything you need in one place and automates some processes potentially saving some staff costs.
Cons
Support is woeful, their own knowledge is shocking but wait - if you pay their 3rd party to set it up for you (as they will offer many times) you not only get a system that you still cant really operate but also a hefty bill for the pleasure. This all goes against their own implementation advice which is to have someone in your own business able to support the product to a decent level which you are not going to get paying someone else to do it. Support requests tend to get shut down straightaway with them replying to tell you to read one of their guides which you more than likely already read and are quite often wrong or missing steps. No telephone support, implementation team have no knowledge of the product and no attempt to assist when someone is struggling no matter who you speak to.
- Industry: Logistics & Supply Chain
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not As Advertised
Reviewed on 2022/03/21
Cargowise promised a lot from the beginning. Some of their promises were clearly lies and even the...
Cargowise promised a lot from the beginning. Some of their promises were clearly lies and even the ones that we were able to achieve came after spending thousands on an implementation consultant. The whole system is a mirage, sold to you with high hopes but no support to actually realize those capabilities.
Pros
the idea of integrated tracking and a system that integrates sales, operations, and accounting all in one is fantastic
Cons
None of the features are easily attainable nor do they operate as advertised.
The customer service is completely useless as well. You can put in online service tickets which you're likely to receive a reply on after 3-4 days, only for them to direct you to a video or document that isn't relevant to your issue
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Best when provided with accurate data
Reviewed on 2018/03/11
Pros
Edocs. Apart from having supportings in shipment/consol level you can actually put your accounting transactions supporting in edocs. For example you just have to click the pettycash transactions to access petty cash request form and receipts. This really saves time when auditing.
Cons
I think it does not have a link to provide to your clients so that they can download invoices /statements to themselves.
Response from WiseTech Global
Dear Ibrahim, Thank you for your review! You may be interested to explore the Web Tracker features and functionality further, as it does allow you to set up customers to view/download documents such as invoices and statements themselves.
To view the 1WEB001 and 1WEB010 videos on WiseLearning and get a step-by-step overview of how this is done, Log into My Account within your CargoWise One system. And if you have any trouble along the way, simply reach out to your key account manager, or submit an eRequest to reach them (hit the [F1] key from within CW1).
Again, thank you for sharing your experience with us.
Jennifer
Sydney, Australia
CargoWise FAQs
Below are some frequently asked questions for CargoWise.Q. What type of pricing plans does CargoWise offer?
CargoWise offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact WiseTech Global directly for pricing details
Q. Who are the typical users of CargoWise?
CargoWise has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does CargoWise support?
We do not have any information about what languages CargoWise supports
Q. Does CargoWise support mobile devices?
CargoWise supports the following devices:
Q. What other apps does CargoWise integrate with?
We do not have any information about what integrations CargoWise has
Q. What level of support does CargoWise offer?
CargoWise offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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