About CargoWise

CargoWise is a cloud-based supply chain management software designed to helps logistics businesses manage freight operations, track shipments, and process transactions. Features include invoicing, vessel screening, accounting, transit management, inventory tracking, geofencing, and sales analytics.

The application enables supervisors to regulate the entire freight forwarding process, from capacity planning and rate management to last-mile trucking. Managers can use CargoWise to create workflow schedules, monitor the delivery status of goods, and send alerts to customers for delayed or missed timelines.

It also helps customers place shipment orders, view available departure schedules, and request rate quotations. Using the warehouse management module, administrators can scan and categorize products by labeling them with codes, trace cargo movements, create an audit trail of inventory, and evaluate stock levels. CargoWise allows supervisors to plan routes and gain visibility into the location of drivers and consignments along with wait times, detention, and ETA.

It lets HR managers maintain employee data, manage job postings, prepare certification tests, and distribute training materials while onboarding new staff. With the CargoWise Customs module, transportation businesses can classify goods, generate import/export customs declarations, handle the clearance process, and receive customs updates from government authorities in real-time. Team members can also store details of calls or meetings, route customer inquiries to relevant agents, and manage lead data on a centralized database.

Key benefits of CargoWise

• The integrated logistics management system enables organizations to handle seismic changes, from tracking tariffs to modifying regulations and calculating taxes.

• It allows businesses to process payment transactions and manage operations on a centralized database across multiple users, functions, currencies, and languages.

• CargoWise lets businesses in transportation industries streamline operations related to freight forwarding processes, customs compliance, and transport and warehouse management on a unified platform.

• Managers can utilize automated data workflows to provide customers with information related to trade regulations and local customs requirements, ensuring the execution of operations in compliance with industry standards.

• CargoWise helps organizations handle order and delivery processes, proactively plan capacity, loads, or routes, and facilitate the customer service activities with real-time alerts and ETA updates.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

CargoWise declaration report
CargoWise report scheduling
CargoWise shipment reporting
View 4 more
CargoWise video
CargoWise screenshot: CargoWise declaration report CargoWise screenshot: CargoWise report scheduling CargoWise screenshot: CargoWise shipment reporting

Features

Total features of CargoWise: 49

  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Alerts / Escalation
  • Billing & Invoicing
  • CRM Integration
  • Capacity Management
  • Compliance Management
  • Cross Docking
  • Customer Database
  • Data Mapping
  • Delivery Tracking
  • Document Management
  • Drag & Drop Interface
  • Employee Database
  • Employee Onboarding
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Labeling
  • Location Tracking
  • Order Entry
  • Order Management
  • Order Tracking
  • Package Tracking
  • Purchase Order Management
  • Quality Control
  • Real Time Reporting
  • Receipt Management
  • Recruitment Management
  • Route Management
  • Route Optimization
  • Sales Analytics
  • Scheduling
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Supplier Management
  • Supply Chain Collaboration
  • Supply Chain Planning
  • Transaction Monitoring
  • Transportation Management
  • Warehouse Management
  • Website Integration

Alternatives

SmartFreight

4,1
#1 Alternative to CargoWise
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ClearDestination

4,3
#2 Alternative to CargoWise
ClearDestination is a cloud-based delivery management solution for retailers, carriers and manufacturers that provides...

Track-POD

4,6
#3 Alternative to CargoWise
Track-POD is a cloud-based fleet solution for route optimization that utilizes Artificial Intelligence technology, GPS...

Appian

4,5
#4 Alternative to CargoWise
Appian is a cloud-based vehicle routing and scheduling software designed for businesses in logistics, postal,...

Reviews

Overall rating

2,8 /5
(26)
Value for Money
2,4/5
Features
3,2/5
Ease of Use
2,7/5
Customer Support
1,9/5

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Showing 5 reviews of 26
Jorge S.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A must have for any company with a supply chain

Reviewed on 2019/02/01

It's great for any mid/large size company.

It's great for any mid/large size company.

Pros

It's really easy to track the product in each phase of the supply chain, allowing each stakeholder to improve their internal processes.

Cons

The software has a lot of features, which makes it a little bit complex to use.

Ibrahim M.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Best when provided with accurate data

Reviewed on 2018/03/11

Pros

Edocs. Apart from having supportings in shipment/consol level you can actually put your accounting transactions supporting in edocs. For example you just have to click the pettycash transactions to access petty cash request form and receipts. This really saves time when auditing.

Cons

I think it does not have a link to provide to your clients so that they can download invoices /statements to themselves.

Response from WiseTech Global

Dear Ibrahim, Thank you for your review! You may be interested to explore the Web Tracker features and functionality further, as it does allow you to set up customers to view/download documents such as invoices and statements themselves.

To view the 1WEB001 and 1WEB010 videos on WiseLearning and get a step-by-step overview of how this is done, Log into My Account within your CargoWise One system. And if you have any trouble along the way, simply reach out to your key account manager, or submit an eRequest to reach them (hit the [F1] key from within CW1).

Again, thank you for sharing your experience with us.

Jennifer
Sydney, Australia

Fuad B.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away from them

Reviewed on 2021/02/04

Pros

Many shipping features, many connections with customs, tracking and tariff systems

Cons

Redundant features are not even useful but customer is forced to pay for them. Awful customer service. Plenty of appointed people with positions named after customer help but in fact you can't get the real help. Extremely complicated costing with numerous charges and many hidden charges. The only reason for such complex costing is to charge more and mislead customers. All of the sudden Cargowise raised its prices 4 times which is insane. After several days of waiting for explanation they sent email saying hat cost increase caused by Microsoft. To my view it was a lie since Microsoft did not raise its prices. They charge more than $1000 just for leaving them which is insane and illegal. They also charge a lot to give you backup copy of your data. Stay away form them.

Swati P.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Thinking of changing your Freight Forwarding Software to Cargowise One ? Pl. consider this.

Reviewed on 2018/10/19

CW1 - a story of undelivered promises...
Key reason for choosing CargoWise One as the company's...

CW1 - a story of undelivered promises...
Key reason for choosing CargoWise One as the company's ERP, was to realize substantial savings in resources time & cost. However, even after a year of implementation we've seen only costs escalating.

Pros

1. It is an end to end one stop software.
2. It has a pretty good customer facing 'Track and Trace' feature.
3. Decent accounting package.

Cons

1. Customer Service levels at WiseTech are below expectations. There's no one you can pick up the phone and speak to except during the initial sales. After that you are left on your own. You just have some videos to refer to. If there are issues.. they've to be raised as 'incidents'. It takes a long while for them to ascertain the nature of issues. At times you are just left following up on the issues.
2. The biggest scare is their dynamic & unpredictable pricing policy. While they lure you with attractive discounts initially, they are quick to change their discount structures, the parameters of billing & add new charge heads as they please. Yes ,they give you some notice...but you pretty much have no choice, but to pay. We’ve already seen multiple pricing revisions so far. Its always been advantage Wisetech. You just cannot predict or manage your ERP/EDI usage cost even if you do not want to expand your business. At times one has to even follow up for billing errors.
3. Cumbersome workflow processes raised to Wisetech in 2017 have been taken up as developments. Neither do they stick to deadlines committed, nor do they give regular updates.
4. Their main selling point is that implementation of this end to end ERP will result in substantial saving of resources, Time & Cost. It’s over a year since we implemented …..this is far from the truth. All we see is escalating system costs. There’s no guidance on how the “savings” can be achieved.

Franky F.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

overall good

Reviewed on 2020/10/29

Pros

very powerful, with many functions, all-in

Cons

expensive, not web-based, new user-unfriendly

Showing 5 reviews of 26 Read all reviews

CargoWise FAQs

Below are some frequently asked questions for CargoWise.

CargoWise offers the following pricing plans:

  • Free Trial: Not Available

Please contact WiseTech Global directly for pricing details

CargoWise offers the following features:

  • Accounting Integration
  • Billing & Invoicing
  • Business Process Control
  • CRM Integration
  • Compliance Management
  • Customer Database
  • Document Management
  • Inventory Management
  • Job Management
  • Logistics Management
  • Order Entry
  • Order Management
  • Purchase Order Management
  • Quality Control
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Transfer Management
  • Transportation Management
  • Warehouse Management
  • Website Integration

CargoWise has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

CargoWise supports the following languages:

English

We do not have any information about what devices CargoWise supports

We do not have any information about what integrations CargoWise has

CargoWise offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials

Related categories

See all software categories found for CargoWise.