CargoWise

Empowering and enabling the logistics industry globally.

About CargoWise

CargoWise is a powerful, deeply integrated global logistics execution platform that makes trade easy.

It enables logistics service providers to execute highly complex transactions in areas such as customs and cross-border compliance, freight forwarding and rating, international ecommerce, landside logistics, and warehousing, allowing them to manage their operations on one database across multiple users, functions, countries, languages, and currencies.

Learn more at www.cargowise.com

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CargoWise

• The integrated logistics management system enables organizations to handle seismic changes, from tracking tariffs to modifying regulations and calculating taxes.

• It allows businesses to process payment transactions and manage operations on a centralized database across multiple users, functions, currencies, and languages.

• CargoWise lets businesses in transportation industries streamline operations related to freight forwarding processes, customs compliance, and transport and warehouse management on a unified platform.

• Managers can utilize automated data workflows to provide customers with information related to trade regulations and local customs requirements, ensuring the execution of operations in compliance with industry standards.

• CargoWise helps organizations handle order and delivery processes, proactively plan capacity, loads, or routes, and facilitate the customer service activities with real-time alerts and ETA updates.

Devices

Business size

S M L

Markets

Australia

Supported Languages

Not provided by vendor

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

View 1 more
CargoWise video

Features

Total features of CargoWise: 76

  • 3PL Management
  • Accounting
  • Accounting Integration
  • Air Shipping
  • Alerts/Notifications
  • Audit Management
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Lading
  • Booking Management
  • CRM
  • Client Portal
  • Compliance Management
  • Container Shipping
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Record
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • EDI
  • Estimating
  • For Freight Operations
  • For eCommerce
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • International Forwarders
  • Inventory Management
  • Invoice Management
  • LTL / Shared Truckload
  • Label Printing
  • Labeling
  • Local Forwarders
  • Location Tracking
  • Maintenance Scheduling
  • Multi-Location
  • Ocean Shipping
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Purchase Order Management
  • Rate Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • Scheduling
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Truckload Management
  • Warehouse Management
  • Waybills
  • Website Integration
  • eCommerce Management

Alternatives

SAP S/4HANA Cloud

4,3
#1 Alternative to CargoWise
SAP S/4HANA Cloud is a cloud-based intelligent ERP system specifically developed for companies in all industries...

Magaya Supply Chain

4,3
#2 Alternative to CargoWise
Manage and automate your entire logistics, supply chain, and warehouse operations from order acquisition to product...

Oracle Cloud CX

4,3
#3 Alternative to CargoWise
Oracle Cloud CX is a customer experience platform that provides businesses with several tools for managing customer...

Dynamics 365

4,3
#4 Alternative to CargoWise
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

Reviews

Overall rating

2,9 /5
(32)
Value for Money
2,6/5
Features
3,4/5
Ease of Use
2,7/5
Customer Support
1,9/5

Already have CargoWise?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 32
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is a good software but they need better videos for training

Reviewed on 2018/01/10

It offers everything a user would need to run their business for a fair price. It has different...

It offers everything a user would need to run their business for a fair price. It has different functions that you can use when needed and only get charged for the usage. It is user friendly.

Pros

It has a lot of room to grow. Meaning you can make changes to it when you need to use different functions.

Cons

The accounting side needs more training videos. You have to file e-requests and contact call them to resolve and issue.

Response from WiseTech Global

Hello, thank you for sharing your comments! Our WiseLearning team would like a bit more detail from you in order to identify any possible gaps with our training videos. Would you be willing to send a direct email to my attention at [email protected] (dot) com with specific area you reference? Many thanks, Jennifer.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great product, but....

Reviewed on 2021/04/08

Benefits realization are easily possible, and anyone here who has said otherwise has definitely...

Benefits realization are easily possible, and anyone here who has said otherwise has definitely made a mistake in their own deployment. With that said, this system is tricky to configure and their customer service do not make it easy at all. However, if you - as a company - are prepared to invest and get behind this product, I would say hand on heart, this product can and will deliver for you.
You do need to have a competent team of IT professionals and Business Analysts to make this a success, however, any software deployment usually requires the same.

Pros

Features, configurability, DB Structure, Cloud Architecture, EDI facilities

Cons

Customer Service is awful, training content doesn't dive deep enough into super technical areas. A lot to learn which can be a struggle for small teams unwilling to invest.

Alternatives Considered

SAP S/4HANA Cloud, Dynamics 365 and Oracle Cloud CX

Reasons for Choosing CargoWise

Because we needed a product which allows us to own our own destiny and give us freedom from more restrictive system providers.

Reasons for Switching to CargoWise

We felt is was - and clearly is - best of breed. No other product on the market can rival this for Freight Forwarding.
Steve H.
Overall rating
  • Industry: Import & Export
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Could be so much more

Reviewed on 2022/05/30

Beyond poor, this company is really missing opportunities - with some work on the support side I am...

Beyond poor, this company is really missing opportunities - with some work on the support side I am sure it would sell itself. Wishing I had read these reviews beforehand.

Pros

Appears to have everything you need in one place and automates some processes potentially saving some staff costs.

Cons

Support is woeful, their own knowledge is shocking but wait - if you pay their 3rd party to set it up for you (as they will offer many times) you not only get a system that you still cant really operate but also a hefty bill for the pleasure. This all goes against their own implementation advice which is to have someone in your own business able to support the product to a decent level which you are not going to get paying someone else to do it. Support requests tend to get shut down straightaway with them replying to tell you to read one of their guides which you more than likely already read and are quite often wrong or missing steps. No telephone support, implementation team have no knowledge of the product and no attempt to assist when someone is struggling no matter who you speak to.

Verified Reviewer
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not As Advertised

Reviewed on 2022/03/21

Cargowise promised a lot from the beginning. Some of their promises were clearly lies and even the...

Cargowise promised a lot from the beginning. Some of their promises were clearly lies and even the ones that we were able to achieve came after spending thousands on an implementation consultant. The whole system is a mirage, sold to you with high hopes but no support to actually realize those capabilities.

Pros

the idea of integrated tracking and a system that integrates sales, operations, and accounting all in one is fantastic

Cons

None of the features are easily attainable nor do they operate as advertised.
The customer service is completely useless as well. You can put in online service tickets which you're likely to receive a reply on after 3-4 days, only for them to direct you to a video or document that isn't relevant to your issue

Ibrahim M.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Best when provided with accurate data

Reviewed on 2018/03/11

Pros

Edocs. Apart from having supportings in shipment/consol level you can actually put your accounting transactions supporting in edocs. For example you just have to click the pettycash transactions to access petty cash request form and receipts. This really saves time when auditing.

Cons

I think it does not have a link to provide to your clients so that they can download invoices /statements to themselves.

Response from WiseTech Global

Dear Ibrahim, Thank you for your review! You may be interested to explore the Web Tracker features and functionality further, as it does allow you to set up customers to view/download documents such as invoices and statements themselves.

To view the 1WEB001 and 1WEB010 videos on WiseLearning and get a step-by-step overview of how this is done, Log into My Account within your CargoWise One system. And if you have any trouble along the way, simply reach out to your key account manager, or submit an eRequest to reach them (hit the [F1] key from within CW1).

Again, thank you for sharing your experience with us.

Jennifer
Sydney, Australia

Showing 5 reviews of 32 Read all reviews

CargoWise FAQs

Below are some frequently asked questions for CargoWise.

CargoWise offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact WiseTech Global directly for pricing details

CargoWise has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

We do not have any information about what languages CargoWise supports

CargoWise supports the following devices:

We do not have any information about what integrations CargoWise has

CargoWise offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CargoWise.