17hats
About 17hats
17hats is a business management software designed to help photographers, event planners, attorneys, consultants, and small businesses, manage projects, contracts, accounting, online payments, and more. The centralized dashboard in the application displays action items and urgent notifications along with upcoming calendar events and weather forecasts to streamline daily tasks.
17hats allows members to design custom lead inquiry forms and embed them into existing websites to capture customer information and automatically respond to prospects. It offers a host of features including invoicing, quote management, email synchronization, online scheduling, custom questionnaires, automatic payment reminders, and customizable workflows. The time tracking functionality lets members record time spent on projects, adjust hourly rates, track billable and non-billable hours, and share invoices with clients.
17hats’ white-label capabilities enable organizations to create personalized contracts and emails with custom logos. Clients can use the self-service portal to monitor job status, accept quotes, sign contracts, and pay invoices. It supports integration with various third-party applications such as Google Calendar, iCal, Square, Facebook, and more.
Key benefits of 17hats
• 17hats allows businesses to manage and track multiple projects using filters and embed lead capture forms in websites.
• It enables self-employed professionals to organize emails based on projects or client names, automate recurring tasks and track billable and non-billable time.
• Members can communicate with customers using email and quote templates, create to-do lists and assign deadlines to each project or task according to requirements.
• 17hats synchronizes booking or appointment details with Google Calendar and iCal, and categorizes transactions for future reference.
• 17hats Members can accept payments via credit card, eChecks with 17hats Online Payments.
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- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"Streamlined Project Management with 17Hats"
Reviewed on 2024/08/17
17Hats has been a game-changer for my business, allowing me to manage projects, send quotes, and...
17Hats has been a game-changer for my business, allowing me to manage projects, send quotes, and handle contracts and invoices all in one place. The ability to create customized workflows for each project type has significantly improved my efficiency.
Pros
17Hats excels in keeping my business organized. I use it for every project, and its intuitive interface and streamlined workflows have made managing my business much simpler. The all-in-one platform has saved me countless hours by centralizing project management tasks.
Cons
The only area where 17Hats falls short is in its bookkeeping features. While it offers basic financial tracking, it lacks advanced accounting tools found in dedicated software. I miss the ability to capture and upload receipts directly, and I would appreciate the option to automate recurring expenses.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
3 YEARS IN
Reviewed on 2021/03/05
Lifelong Client. I always wait until the Black Friday Sale every year and buy an entire 2-3 year...
Lifelong Client. I always wait until the Black Friday Sale every year and buy an entire 2-3 year package, such a good deal!
Pros
Crisp and clean layout.
Ease of use.
Tutorials help get you started.
Great Template Options
Connects Bank account for bookkeeping/categorizing personal expenses or business expenses
Easily switch from Square to PayPal to accept payments.
The list goes on and on...it is truly a hit...
Cons
I wish they had a feature that texted reminders to clients about their upcoming appointments. This would be SUCH a helpful feature.
Does not let you see YTD Sales for previous years.
Reasons for Switching to 17hats
There were so many other options I looked into but 17Hats just had everything all in an easy to use program.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
Don't Pay for This Annual Service
Reviewed on 2018/10/16
Nice folks answer questions, but they've just missed the bar on so much.
Nice folks answer questions, but they've just missed the bar on so much.
Pros
I like that they attempted to put everything all in one place and make life easier for an entrepreneur.
Cons
The site itself is cumbersome. Finding what you should be working on, seeing all your projects at a glance, moving around is frustrating. The invoices don't come with an automatic reminder feature that you can just "click" on...way too much setup for a subpar product. This is definitely one made for people who are NEW to business and business software. So many more SAAS products out there doing a better job.
How do you now have recurring revenue as a feature? That's fundamental. So then you're chasing people for invoices to be paid. No one wants that.
Also, they make you pay for a full year. And refuse to honor if you are slightly outside of the 30-day refund window. And now they have your money for 11 more months. Not a good customer service model.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
One stop Organization of Business
Reviewed on 2019/07/25
When we first started we had to log into 5-6 different websites to access different business...
When we first started we had to log into 5-6 different websites to access different business solutions and it felt impossible to remember everything. 17hats has helped us from feeling overwhelmed with all the different aspects of running a small business. It's like having a personal assistant to keep you on track.
Pros
Having one place for our invoicing, bookkeeping, calendars & workflows has helped us tremendously. We definitely feel like fewer things get overlooked because it is all right there in the same place.
Cons
It would be helpful to have some options to better organize the document & email section. Maybe a folder feature so we can go in and edit the email templates from there instead of through an active workflow. This would be helpful when we need to just find all the emails in regards to a specific type of workflow to make overall changes.
Reasons for Switching to 17hats
They seemed to best fit our needs at the time for a price we found reasonable.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
17Hats Helps Me Get More Time Back in My Day
Reviewed on 2024/09/10
I have been using 17Hats daily for almost 5 years, its allowed the businesses to grow faster than I...
I have been using 17Hats daily for almost 5 years, its allowed the businesses to grow faster than I would have ever been able to without it.
Pros
17Hats has automated my businesses, from sending contracts and invoices automatically, personalized emails, and it keeps everything in one organized place.
Cons
I love it, I haven't found much that hasn't worked for me and when I have issues support has been great
17hats FAQs
Below are some frequently asked questions for 17hats.Q. What type of pricing plans does 17hats offer?
17hats offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
17hats offers a free trial for 7 days. Details of paid plans include: Monthly plan - $45/month Annual Plan - $295 ($25/month) paid annually Two Year Plan - $395 ($17/month) paid in lump sum
Q. Who are the typical users of 17hats?
17hats has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does 17hats support?
17hats supports the following languages:
English
Q. Does 17hats support mobile devices?
17hats supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does 17hats integrate with?
17hats integrates with the following applications:
Google Calendar, Meta for Business, PayPal, QuickBooks Online Advanced, Square Payments, Stripe, authorize.net
Q. What level of support does 17hats offer?
17hats offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
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