--- description: Learn how Doxy.me can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Doxy.me Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/961/telemedicine/software) > [Doxy.me](/software/121935/doxy-me) # Doxy.me Canonical: https://www.getapp.za.com/software/121935/doxy-me Page: 1 / 50\ Next: [Next page](https://www.getapp.za.com/software/121935/doxy-me?page=2) > Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose \& treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer \& image capture. > > Verdict: Rated **4.6/5** by 1227 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Doxy.me • Use the Doxy.me clinician dashboard to track the number of patients in the waiting room in real time, manage account settings, view meeting history, and more. • Communicate with patients via Doxy.me's live chat, even during calls with other patients, to let them know about any delays or changes to their appointments. • Provide an enhanced patient experience using features such as the patient check-in functionality, online booking tools, and one-click access to video calls. • Create a completely branded backend system and patient portal using Doxy.me's customization tools. Clinics can add their own logo, color schemes, and URL, and create a dedicated landing page. • Gain insight into clinic performance with Doxy.me's analytics tools. Users can view analytics and reports on metrics such as portal usage, patient trends, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1227 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Doxy.me - **Location**: Rochester, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$35,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic. Monthly Professional Plan: $35/mo Monthly Clinic Plan: starts at $50/mo for 1 provider Annual Professional Plan: $29/mo Annual Clinic Plan: starts at $42/mo for 1 provider - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Compliance Management - Confirmations/Reminders - Customizable Branding - Document Management - Electronic Payments - Email Reminders - File Sharing - For Medical Purposes - HIPAA Compliant - Live Chat - Monitoring - Multi-Provider Practice - One-to-One Messaging - Online Forms ## Integrations (4 total) - Cloudflare - Okta - Stripe - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telemedicine Software](https://www.getapp.za.com/directory/961/telemedicine/software) ## Alternatives 1. [Mend](https://www.getapp.za.com/software/110429/mend-app) — 4.6/5 (920 reviews) 2. [Carepatron](https://www.getapp.za.com/software/2048864/carepatron) — 4.4/5 (858 reviews) 3. [Jane](https://www.getapp.za.com/software/122271/jane-app) — 4.8/5 (530 reviews) 4. [TherapyNotes, LLC](https://www.getapp.za.com/software/102863/therapynotes-com) — 4.7/5 (969 reviews) 5. [Teladoc Health](https://www.getapp.za.com/software/131455/teladoc) — 2.5/5 (91 reviews) ## Reviews ### "Great free version" — 5.0/5 > **James** | *09 November 2022* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use the free version of this software and as expected there are not many bells and whistles with it, however, the software meets my needs. The virtual waiting room saves me time daily. I also think the interface is very intuitive with user buttons in the places you would expect them. Finally, the meeting log allows me to review the length of my sessions, so I do not have any billing issues. > > **Cons**: The only thing I see as an area of improvement would be to have a subscription rate between free and professional that would allow for a user to have access to the screenshare and file transfer features. While $35/month seems reasonable for an individual with a full-time private practice, $420 per year is somewhat prohibitive to someone with a part-time private practice. ----- ### "A great appointment app if you need one" — 4.0/5 > **Heather** | *25 January 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I like how straight forward and easy it is to use. I like the fact that it works as an app or you can still use this service on any web browser and it’s extremely user friendly anyone can use it even with very little tech skills. > > **Cons**: The one thing I don’t like is there’s no way of setting up anything to block calls from coming through when using this and when a calls comes through it literally knocks the whole appointment down and kicks me out and I have to start all over. My phone has DND but it doesn’t work all the time. > > Overall my experience with doxy.me has been extremely positive I have 20 good things to say to the only 1 minor thing that really doesn’t take away from what this service does. ----- ### "Rude and Slow IT response" — 2.0/5 > **Rebekah** | *17 June 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: One pro is having a set URL address for a virtual waiting room with ability to chat/update patients. > > **Cons**: Doxy had a known connectivity issue with slow response time and rude IT support team. Doxy had a known connectivity problem > > Poor which is disappointing given several colleagues have used Doxy for years w/o problems. Lucky me. ----- ### "Doxy is Perfect\!" — 5.0/5 > **Pam** | *19 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I can manage my waiting room, send messages, the video is always stable. It's so easy to use. Also, sharing the Doxy link is super easy and I have options about how to share it and I can make the link unique or use the same one each time. Thank you so much\! > > **Cons**: I can't think of a thing at all. Please keep doing what you are doing. I am not sure what else to say I have to type 100 characters minimum. lol\! > > Very positive and I have encouraged my colleagues to use it as well. I have gotten thank yous from my interns who use it and they all like it a great deal. ----- ### "Free version is perfect for my small nonprofit clinic\!" — 5.0/5 > **Sarah** | *27 May 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: Simple but easy to navigate and very intuitive program. The connection is always reliable, and patients are pleased with this vs. the telehealth option through my EMR. > > **Cons**: I have the free version and honestly feel that it is quite robust for a free product. I wouldn't change anything for this level\! > > Easy setup, patients have no issues with it. I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I grow and need to customize my waiting room. ----- Page: 1 / 50\ Next: [Next page](https://www.getapp.za.com/software/121935/doxy-me?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/121935/doxy-me) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data