Time Matters

Practice management solution for legal firms

3,4 /5 (44 reviews) Write a Review!

Time Matters Overview

What is Time Matters?

Time Matters is a practice management solution, which helps small to midsize legal firms handle operations related to document management, information sharing, task monitoring, and more. The platform assists organizations with creating customizable workflows, forms, and documents to manage cases.

Time Matters lets businesses maintain automated records of cases and related information, as well as share calendars across teams to facilitate collaboration with internal stakeholders. The data access control functionality comes with role-based permissions, which allows administrators to provide viewing or editing rights to team members, ensuring compliance with data security regulations. Time Matters also enables users to track case time and store emails, documents, research notes, and calendar entries in a centralized database for future reference.

Time Matters allows organizations to set event-based triggers for recurring tasks and automatically record data, document changes, and firm activities across cases. Managers can utilize customizable data views to gain insight into business processes and cases.

Time Matters Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact LexisNexis for pricing details.


Time Matters Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Time Matters case management
Time Matters time entry
Time Matters video Time Matters screenshot: Time Matters case management Time Matters screenshot: Time Matters time entry

Time Matters Reviews

Time Matters Reviews

Overall rating
3,4
/
5
Excellent
9

Very good
14

Average
9

Poor
8

Terrible
4

Value for Money
3,1
Features
3,7
Ease of Use
3,2
Customer Support
3,2
52% recommended this app
Mark a. S.

User since 1998; the merge processing features are the best out there, true relational database


Verified Reviewer

Love this program! Everything I need is all in one spot!

It helps us keep track of every attorney's busy schedule, whether it be for court conferences, in office client appointments, meetings with staff, meetings outside of the office, or any other appointment. It is easy to read and helps keep us organized as to where an attorney is and when. It also helps that all of our contact information can be stored all together in this program.


John R.

It used to be the way to go....not so much anymore

I am a formerly small firm, now solo. I have run the enterprise version on my own Windows SQL Server for the past 15-20 years. Setting the program up on the server took a little doing, as did several upgrades over the years, but I assume that has gotten easier now (maybe not though). The problem is I work a lot out of the office, and now that I don't have a dedicated staff member to enter in all my information (case, calendar, clients etc....) it has gotten out of date. Setting up the sync feature with my laptop never quite worked right, and as other reviewers point out there is no mobility. Frankly, I don't have time to spend monkeying around with the software. I need the software to assist me function, not the other way around. So, I am moving on to one of the cloud based services. I'd say Time Matters days are numbered.


Jennifer A.

Not user friendly

The company was great for customer service and also tech support. The product was just poor.


Verified Reviewer

Easy enough to keep track of billing, but is this a solution we need?

If you really want an elaborate, automated system with detailed records to keep time, this program has got you covered. Maybe I'm old school or not, but the rest of us can just enter our time at the end of the day without any applications.


Mark a. S.

User since 1998; the merge processing features are the best out there, true relational database

Used Daily for 2+ years
Reviewed on 2017/12/23
Review Source: Capterra

Pros

As a long time computer user with 10 gig of forms and a general rural practice that covers most areas of law for small firms, the merge into templates is foundational to our practice. The calendar, separate matter and contact database with many to many relationships makes it possible to relate and connect important things. Customization of field names, visual record forms is superb. As a solo, we have huge contact database that allows for searches and organization. The sort select tabs allow you to organize by practice area. While having pre set codes and categories, you have the freedom to tailor the system to work the way you want.
The customer support is beyond incredible, and they will take the time to get it right with you -- even escalating to a 2d level engineer if needed.
The ability to go contact by contact, matter by matter, and then inside find the related data is huge. It also has a teaching and training history and materials that stand far above competitors. I have looked at other programs and find them to be "newbies" without the depth and sophistication of TM, that we rely on. I cannot forsee a transition out of TM to any other program that would work as well as it does TM has become my primary resource of my personal and business life, capturing and storing information that is accessible.

Cons

There is a learning curve. The sql database and search is slow compared to google. The integration with outlook will crash sometimes, requiring exiting both programs. We also have intermittent document merge crashes in Word Perfect that fix themselves after exiting both programs. Sometimes the conflict search is a bit slow.
These are minor compared to everything else that works well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Law Practice

Love this program! Everything I need is all in one spot!

Used Daily for 2+ years
Reviewed on 2018/04/25
Review Source: Capterra

It helps us keep track of every attorney's busy schedule, whether it be for court conferences, in office client appointments, meetings with staff, meetings outside of the office, or any other appointment. It is easy to read and helps keep us organized as to where an attorney is and when. It also helps that all of our contact information can be stored all together in this program.

Pros

There are so many different features to this program. It holds all client, attorney, and court contact information in an easy to find system. I can also easily calendar all matters and link the tasks to the appropriate contact. There is also an easy daily calculator to count a certain amount of days. It is especially helpful when counting specific days to respond to orders and motions. Each person can even set up "to-do's" for themselves, without it showing on the daily calendars. I love how we can enter new client information in and keep track if we have spoken to them or not with the "consult" forms. We can tailor each category to make it hold specific information we want.

Cons

Sometimes the software can get tricky. It took me a little while to learn all of the ins and outs of the program. Sometimes certain tabs are missing when I open the program, so I have to take some time to find out where they are to open them again. It still takes me some time to find items in the program that I don't use every day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

John R.
Industry: Law Practice
Company size: Self Employed

It used to be the way to go....not so much anymore

Used Daily for 2+ years
Reviewed on 2017/01/19
Review Source: Capterra

I am a formerly small firm, now solo. I have run the enterprise version on my own Windows SQL Server for the past 15-20 years. Setting the program up on the server took a little doing, as did several upgrades over the years, but I assume that has gotten easier now (maybe not though). The problem is I work a lot out of the office, and now that I don't have a dedicated staff member to enter in all my information (case, calendar, clients etc....) it has gotten out of date. Setting up the sync feature with my laptop never quite worked right, and as other reviewers point out there is no mobility. Frankly, I don't have time to spend monkeying around with the software. I need the software to assist me function, not the other way around. So, I am moving on to one of the cloud based services. I'd say Time Matters days are numbered.

Pros

Your data remains on your own server(s) and you can isolate it from the Internet thereby increasing security. However, that is also one of the flaws, as working remotely becomes an issue.

Cons

Lack of remote access, mobility, etc... It can be a complicated program to master.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Jennifer A.
Industry: Law Practice
Company size: 2-10 Employees

Not user friendly

Used Daily for 2+ years
Reviewed on 2020/08/18
Review Source: Capterra

The company was great for customer service and also tech support. The product was just poor.

Pros

I liked the billing features but that was really it.

Cons

It did not have a case management software that our firm needed

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Verified Reviewer
Industry: Legal Services
Company size: 1 001-5 000 Employees

Easy enough to keep track of billing, but is this a solution we need?

Used Daily for 6-12 months
Reviewed on 2019/05/21
Review Source: Capterra

If you really want an elaborate, automated system with detailed records to keep time, this program has got you covered. Maybe I'm old school or not, but the rest of us can just enter our time at the end of the day without any applications.

Pros

Being able to set up a list of tasks for the day and start them and stop them as I worked on them. The phone app also made it easy to get time into the system when my computer was otherwise busy.

Cons

This is micromanagement on an unnecessary level - just keep time! Having to fix things after the fact because you fat fingered something is flat out annoying. It tracks metrics on all users, but what is the point of all the data? If you have time to read all that, you should be billing hours.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
5,4/10
Based on 44 user ratings
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Time Matters Pricing

Time Matters Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact LexisNexis for pricing details.

Contact LexisNexis for pricing details.

Value for Money
3,1/5
Based on 44 user ratings
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Time Matters Features

Time Matters Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
3,7/5
Based on 44 user ratings
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Categories

Additional information for Time Matters

Additional information for Time Matters

Key features of Time Matters

  • Archiving & Retention
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Completion Tracking
  • Contact Management
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Tagging
  • Expense Tracking
  • Financial Management
  • Full Text Search
  • Status Tracking
  • Task Management
  • Version Control

Time Matters FAQs

Time Matters FAQs

Below are some frequently asked questions for Time Matters.

Q. What type of pricing plans does Time Matters offer?

Time Matters offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact LexisNexis for pricing details.

Q. What are the main features of Time Matters?

Time Matters offers the following features:

  • Archiving & Retention
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Completion Tracking
  • Contact Management
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Tagging
  • Expense Tracking
  • Financial Management
  • Full Text Search
  • Status Tracking
  • Task Management
  • Version Control

Q. Who are the typical users of Time Matters?

Time Matters has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Time Matters support?

Time Matters supports the following languages:

English

Q. What type of pricing plans does Time Matters offer?

Time Matters has the following pricing plans:

Subscription

Q. Does Time Matters support mobile devices?

Time Matters supports the following devices:

Android, iPhone, iPad

Q. What other apps does Time Matters integrate with?

Time Matters integrates with the following applications:

Microsoft OneDrive, QuickBooks Online Advanced

Q. What level of support does Time Matters offer?

Time Matters offers the following support options:

Phone Support, FAQs, Online Support