About Time Matters

Time Matters is a practice management solution, which helps small to midsize legal firms handle operations related to document management, information sharing, task monitoring, and more. The platform assists organizations with creating customizable workflows, forms, and documents to manage cases.

Time Matters lets businesses maintain automated records of cases and related information, as well as share calendars across teams to facilitate collaboration with internal stakeholders. The data access control functionality comes with role-based permissions, which allows administrators to provide viewing or editing rights to team members, ensuring compliance with data security regulations. Time Matters also enables users to track case time and store emails, documents, research notes, and calendar entries in a centralized database for future reference.

Time Matters allows organizations to set event-based triggers for recurring tasks and automatically record data, document changes, and firm activities across cases. Managers can utilize customizable data views to gain insight into business processes and cases.

Devices

Business size

S M L

Images

Time Matters case management
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Time Matters video
Time Matters screenshot: Time Matters case management Time Matters screenshot: Time Matters time entry

Features

Total features of Time Matters: 45

  • Access Controls/Permissions
  • Archiving & Retention
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Case Defined Timekeepers
  • Client Management
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Management
  • Contract/License Management
  • Customizable Forms
  • Document Automation
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Email Management
  • Event Triggered Actions
  • Expense Tracking
  • Financial Management
  • Forms Management
  • Frequency-Based Tasks
  • Full Text Search
  • Legal Case Management
  • Monitoring
  • Multi-Location
  • Recurring Tasks
  • Reminders
  • Role-Based Permissions
  • Rules-Based Scheduling
  • Staff Calendar
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Time Tracking
  • Trust Accounting
  • Version Control
  • Workflow Management

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Reviews

Overall rating

3 /5
(10)
Value for Money
2,8/5
Features
3/5
Ease of Use
3,2/5
Customer Support
2,8/5

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Showing 5 reviews of 10
Mark a. S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

User since 1998; the merge processing features are the best out there, true relational database

Reviewed on 2017/12/23

Pros

As a long time computer user with 10 gig of forms and a general rural practice that covers most areas of law for small firms, the merge into templates is foundational to our practice. The calendar, separate matter and contact database with many to many relationships makes it possible to relate and connect important things. Customization of field names, visual record forms is superb. As a solo, we have huge contact database that allows for searches and organization. The sort select tabs allow you to organize by practice area. While having pre set codes and categories, you have the freedom to tailor the system to work the way you want.
The customer support is beyond incredible, and they will take the time to get it right with you -- even escalating to a 2d level engineer if needed.
The ability to go contact by contact, matter by matter, and then inside find the related data is huge. It also has a teaching and training history and materials that stand far above competitors. I have looked at other programs and find them to be "newbies" without the depth and sophistication of TM, that we rely on. I cannot forsee a transition out of TM to any other program that would work as well as it does TM has become my primary resource of my personal and business life, capturing and storing information that is accessible.

Cons

There is a learning curve. The sql database and search is slow compared to google. The integration with outlook will crash sometimes, requiring exiting both programs. We also have intermittent document merge crashes in Word Perfect that fix themselves after exiting both programs. Sometimes the conflict search is a bit slow.
These are minor compared to everything else that works well.

L.d. M.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Works Great at Office but Lacks in Mobile & Outside Office Abilities.

Reviewed on 2016/12/14

Overall I absolutely think that Time Matters delivers a wonderful product with tons of great...

Overall I absolutely think that Time Matters delivers a wonderful product with tons of great features that are useful for everyone from Paralegals to Attorneys. The problem is nowadays it is not convenient or practical to only work in one's office or during regular business hours Mon - Fri, which means that other than with the limited online access I cannot utilize any of the terrific features without being at my computer in the office. And even with TM Mobility, while a huge help, is nothing more than remote access some docs, calendar viewing and to do tasks. This is definitely a huge shortcoming of the legal software and given how expensive it is there needs to be a serious expansion of features that can be accessed remotely and synced with mobile devices. I still give TM Four Stars because it is a very in-depth program but the fact I'm having to seek out additional software vendors because TM is woefully lacking in some crucial areas should give Lexis concern for future clients. I recommend this program still but have to ensure the (current) ways in which it fails completely / falls short.

Pros

File Specific Features allowing a wide range of possibilities with every case matter opened.

Cons

No way to work from home or out of the office. Even the (limited) mobile access is woefully lacking in functional features. Not saying I expect the ease and integration of programs like Clio but there practically nothing at this moment.

Rebeca S.
Overall rating
  • Industry: Legal Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Software

Reviewed on 2021/04/06

I am enjoying Time Matters. Overall I think it is a great software that helps me daily to keep...

I am enjoying Time Matters. Overall I think it is a great software that helps me daily to keep track of my cases and clients.

Pros

I like the fact that I can merge my documents from Microsoft World in a very efficient way.

Cons

I just wish time matters was faster. It gets really slow sometimes.

Karima K.
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Just Okay

Reviewed on 2021/04/06

Pros

Easy on the eyes. I like the overall appearance of the software .

Cons

It took multiple steps to get to one thing.

Norma R.
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient

Reviewed on 2021/04/06

Complicated at first then easy enough.

Complicated at first then easy enough.

Pros

After working with it for a while it becomes easier to use .

Cons

Not as user-friendly at first. things are hard to locate at first.

Showing 5 reviews of 10 Read all reviews

Time Matters FAQs

Below are some frequently asked questions for Time Matters.

Time Matters offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact LexisNexis for pricing details.

We do not have any information about Time Matters features

Time Matters has the following typical customers:

2-10, 11-50, 51-200, 201-500

We do not have any information about what languages Time Matters supports

Time Matters supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Time Matters integrates with the following applications:

OneDrive, QuickBooks Online Advanced

Time Matters offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

Related categories

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