About Motive

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Visit gomotive.com to learn more.


Key benefits of Motive

- Real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. View
current traffic conditions for added context and ETA accuracy.

- Review location history and view video footage to verify where drivers were and when.

- Identify high-risk drivers with customizable Driver Scorecards and protect yourself with video footage when an accident
occurs with fully-integrated dashcams.

- Easy-to-use compliance including DVIRs, IFTA, and the #1 rated ELD solution.

- Streamline driver communication with instant messaging. Send photos, documents, and dispatch/job information.

- Reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with
built-in 4G LTE WiFi.

- Easily integrate with your other solutions through the Motive App Marketplace


Images

Motive Software - Fleet View
Motive Software - Fuel Utilization
Motive Software - History
Motive Software - Live Location
Motive Software - Safety
Motive Software - Smart Load Board
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Motive video
Motive Software - Fleet View
Motive Software - Fuel Utilization
Motive Software - History
Motive Software - Live Location
Motive Software - Safety
Motive Software - Smart Load Board

Not sure about Motive? Compare with a popular alternative

Motive

4,5 (1 624)
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Pricing Options

Free version
Free trial
Free version
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Features

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Integrations

3
1

Ease of Use

4,4 (1 624)
4,7 (25)

Value for Money

4,2 (1 624)
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Customer Service

4,4 (1 624)
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Reviews

Overall rating

4,5 /5
(1 624)
Value for Money
4,2/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,4/5

Already have Motive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1 624
Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best software I never use

Reviewed on 2022/05/24

It has allowed me to refocus my route tracking and better assist my driving partners in case of...

It has allowed me to refocus my route tracking and better assist my driving partners in case of traffic jams and give them better directions to quickly complete errands and trips.

Pros

The application is great for route tracking and especially when it comes to doing a route review it is great. I like more its ease of deployment and it doesn't need a high internet speed to work.

Cons

The only drawback is that the application has a latency in some areas less covered by the internet network but I think it's not really the fault of the application but the internet

Response from Motive

Hi, Thank you for the wonderful review! Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

Marc
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Duncan Oil

Reviewed on 2021/08/10

Awsome. Very manager and driver friendly.

Awsome. Very manager and driver friendly.

Pros

That minimal equipment is needed within the cab. Mobile devices, tablets, and computers are utilized without having to buy expensive onboard units. Being that the system operates off of an app on a mobile device updates are current, quick, and require no extra items to be purchased.

Cons

The system operates off of a cell signal. At times of poor service there might be a period of time where current updates are not seen until a signal is reacquired. This is minimal at best but does occur.

Alternatives Considered

Verizon Connect

Reasons for Choosing Motive

We were told that our head units would no longer be current and unable to communicate at the end of 2021 due to the 5G updates. They required us to purchase new equipment at a cost of $50,000+. KeepTruckin offered a better option and we were even able to acquire dashcams for all units.

Switched From

Omnitracs

Reasons for Switching to Motive

App based mobile devise system. Can be used off anything that has bluetooth capabilities.

Response from Motive

Hi Marc, thank you for your feedback. Glad to know that you enjoyed using our services. Keep on Truckin!

Eddie
Eddie
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Horrible customer support

Reviewed on 2021/07/27

If this company wants to improve they must acknowledge issues with their equipment and software and...

If this company wants to improve they must acknowledge issues with their equipment and software and horrible support they have. Their support is from Pakistan and almost every time when you call you lose connection. So when you call back you have to start all over explaining your issue.

Pros

I was really happy with product and support. But lately we started having issues and customer service takes too long to resolve issues. We even end up getting violations from DOT because of issues that take too long to resolve. Getting your rep reached its impossible I have been emailing and calling my rep for 14 days and no answer. Whenever their equipment fails they always blame on driver or anything else but their equipment. Their customer support from Pakistan has horrible connection and never calls you you back when you get disconnected.

Cons

Horrible customer support lately its impossible to reach your rep or receive support in time.

Alternatives Considered

Samsara

Reasons for Switching to Motive

At time when I was signing up with this company it all looked promising and great. But recently this company became worst nightmare for our staff to handle issues and problems with their ELD connection to driver phones.
Karla
Overall rating
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Motive Review

Reviewed on 2023/12/04

I have been happy with Motive, I feel like I am still learning Motive and the trucking industry...

I have been happy with Motive, I feel like I am still learning Motive and the trucking industry rules/regulations.

Pros

Easy way to retrieve data in the reports area.

Cons

Updating a driver's log can be a bit cumbersome. Our driver's do not always sing out when they get back (they think they need to wait until midnight (end of work day). Then they may not drive for a few days so Motive informs me of the Manner Errors. Driver's get frustrated that they need to go sign logs, when they have not driven.

Response from Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Gabriel
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product!

Reviewed on 2021/07/02

Pros

I love that connecting to the trucks is simple and quick. The information that is collected and provided helps you to see the impact that drivers, trucks, trailers and many other factors impact your business. The customer service (if you ever have to contact them) is great and they have been able to solve any issues I've had.

Cons

I was used to an ELD that was one-time larger purchase, but then no monthly fee. It was hard to get to used to paying monthly subscription, as we are a smaller company looking to save everywhere we can. But, after multiple DOT stops, and non-conformance through a sub-par ELD, I decided to give Keep Truckin a try. I don't guess this is necessarily a Con, just something I was wasn't excited about (monthly subscription).

Response from Motive

Thank you, Gabriel. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!

Showing 5 reviews of 1 624 Read all reviews

Motive FAQs

Below are some frequently asked questions for Motive.

Motive offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Motive has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Motive supports the following languages:

English, French, Spanish

Motive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Motive integrates with the following applications:

DriveCam, Fleetio, Marketo Engage

Motive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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