Gruveo
About Gruveo
Gruveo is a cloud-based web conferencing platform that enables businesses to communicate with customers using shareable video call links. It lets users view call history and receive calls via multiple devices such as Android or iOS devices, MacBooks, laptops, and more.
Gruveo allows businesses to collaborate on documents, conduct Microsoft PowerPoint presentations by sharing screens and communicate with team members via text messages from an in-built chat. It lets users communicate with customers by creating temporary meeting rooms and adding a call-me button to the business website. The solution helps enterprises manage call queues, host group conversations with multiple participants, and record audio and video calls. Plus, professionals can customize call screens by adding brand logos and backgrounds, view caller information within the app, and record and send customer details to unavailable agents via email.
Gruveo facilitates integration with various third-party applications and appointment booking services such as Slack, WordPress, Zapier, SimplyBook.me, Schedule Once and more. Professionals can utilize the platform to receive in-bound video calls, even from remote locations.
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Reviews
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- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AN AMAZINGLY INNOVATIVE TOOL!
Reviewed on 2019/10/02
As I mentioned, this is absolutely a great and innovative tool to help connect people with each...
As I mentioned, this is absolutely a great and innovative tool to help connect people with each other through video calls.
Pros
The ease of use. The design was/is intuitive which made learning it, a breeze. Our rep and his team really did the hard and tedious work of bribing their vision into something that is easy to understand which is the goal of every technology.
With this, I was able to show both the young and old, how easy it is to have WebRTC based video calls with a simple link.
Cons
Nothing. Our rep and his team are very responsive when it comes to new features. They really undersold the technology but over delivered on their vision. BRAVO!
Reasons for Switching to Gruveo
It was just so simple to use and I didn’t need to download anything for it to work. I simple create an easy and short link and sent it to someone and they were able to use it as well. My first Gruveo call was met by a lot of laughing because we just couldn’t believe how easy, fast, and clear, the video calls were! It really DELIGHTED US!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best web tool that enables a marketing setting or group connect easily through video links.
Reviewed on 2021/07/20
It has helped me as one of the group administrators to communicate easily with customers thereby...
It has helped me as one of the group administrators to communicate easily with customers thereby coming up with agreements that are beneficial.
Pros
Basing on the its ease of use, it has a simple and interactive interface allowing anybody to use. Since it deals with a market setting, it is easy for one to communicate with the customers or buyers easily and negotiate well even if they are in different geographical locations. Lastly is that unlike with other alternative apps, its not a must for buyers to create account instead the only important thing is the link which will allow them join.
Cons
Even though it is the best for a group setting in terms of calls that is both video and audio. Once you are called and you don't answer then it is hard for one to follow who called him or her.
Alternatives Considered
Zoom WorkplaceReasons for Switching to Gruveo
Unlike others Gruveo was easy for one to set up and also it was highly recommended by our group.Response from Gruveo
Thank you for the review, Edwin! We are thrilled that you're finding Gruveo useful in your business.
Regarding the missed calls, the caller is prompted to leave you a message if they cannot reach you via your Gruveo link. We call this feature "Text Mail" and you can learn more about it in our Help Center.
- Industry: Graphic Design
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Gruveo is a good option for online meeting but not the best
Reviewed on 2023/01/19
Overall it is a good option for online meeting but not the best or i can't depend only on it
Overall it is a good option for online meeting but not the best or i can't depend only on it
Pros
It is easy to use with a simple interface. Also, the quality of voice is good
Cons
I didn't like the quality of videos. Also, I didn't like the option of disconnecting after minutes when the main person goes out
Response from Gruveo
Thank you, we appreciate your feedback! I have passed your comments on to our product team.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TWO MEN AD A TRUCK Gruveo
Reviewed on 2021/04/27
Gruveo has truly helped our business become far more efficient and productive. We are able to do...
Gruveo has truly helped our business become far more efficient and productive. We are able to do more within a day with far less effort. This has helped to make our in home consultation experience no less than what it was before COVID-19
Pros
The ease of use is fantastic for both the technical and non-technical. G
Cons
The software appears to work better when I'm suing data vs wifi.
Alternatives Considered
Zoom Events and WebinarsReasons for Switching to Gruveo
It came strongly recommended from our Head Office teamResponse from Gruveo
Shaun, thank you for reviewing Gruveo. We are thrilled that Gruveo has helped your business through COVID-19!
Regarding the data vs. Wi-Fi issue, could it be that your Wi-Fi connection is slower and/or less reliable? Please feel free to get in touch with us at [email protected] so we can help you look into it.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very easy to use!
Reviewed on 2021/04/28
Experience has been excellent. We are easily able to provide virtual visits to anyone without an...
Experience has been excellent. We are easily able to provide virtual visits to anyone without an app download!
Pros
We use this for Telehealth visits and it is most importantly easy to use. We work with older clients who often are not super tech saavy and can live in areas with not the greatest internet. The simplicity of the one click to call system really helps because its not intimidating and it is easy for us to talk the client through how to connect if they have any problems. Coming in to the call on video and unmuted saves us a lot of hassle! Having one link also helps us with the vendors we work with. They know how to easily connect with us.
Cons
It would help if the on screen buttons were a little bigger. That would help our clients with less dexterity and poor vision easily switch the camera around.
Alternatives Considered
Zoom WorkplaceReasons for Switching to Gruveo
The one click to call system where no app download was required. It was the most simple and that's why we chose it!Response from Gruveo
Hi Brandy, thank you for your feedback and sharing how Gruveo helps in your business. We have noted the point about the bigger on-screen buttons, thank you for suggesting it!
Gruveo FAQs
Below are some frequently asked questions for Gruveo.Q. What type of pricing plans does Gruveo offer?
Gruveo offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Subscription
- Free Trial: Available
Gruveo offers a 14 day free trial for new users. Pricing starts at $29 per month per user for 1 link and scales with number of users/number of links. Contact Gruveo for further pricing information.
Q. Who are the typical users of Gruveo?
Gruveo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Gruveo support?
Gruveo supports the following languages:
English, French, German, Polish, Spanish
Q. Does Gruveo support mobile devices?
Gruveo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Gruveo integrate with?
Gruveo integrates with the following applications:
Acuity Scheduling, OnceHub, SimplyBook.me, Slack, WordPress, YouCanBook.me, Zapier
Q. What level of support does Gruveo offer?
Gruveo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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