About Gruveo

Gruveo is a cloud-based web conferencing platform that enables businesses to communicate with customers using shareable video call links. It lets users view call history and receive calls via multiple devices such as Android or iOS devices, MacBooks, laptops, and more.

Gruveo allows businesses to collaborate on documents, conduct Microsoft PowerPoint presentations by sharing screens and communicate with team members via text messages from an in-built chat. It lets users communicate with customers by creating temporary meeting rooms and adding a call-me button to the business website. The solution helps enterprises manage call queues, host group conversations with multiple participants, and record audio and video calls. Plus, professionals can customize call screens by adding brand logos and backgrounds, view caller information within the app, and record and send customer details to unavailable agents via email.

Gruveo facilitates integration with various third-party applications and appointment booking services such as Slack, WordPress, Zapier, SimplyBook.me, Schedule Once and more. Professionals can utilize the platform to receive in-bound video calls, even from remote locations.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Gruveo video call
Gruveo incoming call
Gruveo chat during call
Gruveo group conversation
Gruveo customizable branding
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Gruveo video
Gruveo screenshot: Gruveo video call Gruveo screenshot: Gruveo incoming call Gruveo screenshot: Gruveo chat during call Gruveo screenshot: Gruveo group conversation Gruveo screenshot: Gruveo customizable branding

Features

Total features of Gruveo: 25

  • API
  • Board Meetings
  • Brainstorming
  • Call Recording
  • Chat/Messaging
  • Committee Meetings
  • Conferencing
  • Customer Experience Management
  • Customizable Branding
  • Historical Reporting
  • Interaction Tracking
  • Internal Meetings
  • Legislative Meetings
  • Presentation Streaming
  • Private Chat
  • Purchasing & Receiving
  • Real-Time Chat
  • Recording
  • Screen Sharing
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Management

Alternatives

GoToMeeting

4,5
#1 Alternative to Gruveo
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Zoom Meetings

4,6
#2 Alternative to Gruveo
Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

Google Meet

4,5
#3 Alternative to Gruveo
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

FreeConferenceCall.com

4,5
#4 Alternative to Gruveo
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage...

Reviews

Overall rating

4,4 /5
(29)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,5/5
Customer Support
4,2/5

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Showing 5 reviews of 29
Michael S.
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AN AMAZINGLY INNOVATIVE TOOL!

Reviewed on 2019/10/02

As I mentioned, this is absolutely a great and innovative tool to help connect people with each...

As I mentioned, this is absolutely a great and innovative tool to help connect people with each other through video calls.

Pros

The ease of use. The design was/is intuitive which made learning it, a breeze. Our rep and his team really did the hard and tedious work of bribing their vision into something that is easy to understand which is the goal of every technology.

With this, I was able to show both the young and old, how easy it is to have WebRTC based video calls with a simple link.

Cons

Nothing. Our rep and his team are very responsive when it comes to new features. They really undersold the technology but over delivered on their vision. BRAVO!

Dave T.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The "gold standard" for one-on-one conferencing. It just works.

Reviewed on 2017/07/08

This is a purely browser-based conferencing service that allows us to easily connect with our team,...

This is a purely browser-based conferencing service that allows us to easily connect with our team, clients, and prospective clients. Most other services require a program installation to use the full capabilities of their system. Some require a program installation to use them at all.

The service is also very easy to use. There isn't a lot of complicated explaining before starting a call. Most of the time, I just send a link and have a call. The link makes starting a call as simple as jumping to a website. It just works!

Potential clients don't like to install special software just to have a conversation. In addition, some are in closed systems that don't allow the users to install programs on their computers. In such scenarios, a browser-based service is imperative to have more than a phone conversation with the other party.

Gruveo' service quality is as good or better than any of the competition. I think the only way to beat their quality is with dedicated lines and possibly dedicated hardware.

Pros

Gruveo makes it very easy to connect with other people over the web. I don't think there's a simpler service available. You can literally send someone a hyperlink and be talking in seconds.

We had four basic evaluation criteria: 1) browser-based, 2) good audio, 3) clear screen sharing, and 4) multiparty. Gruveo was a hit on the first three from the beginning. They recently introduced multiparty conferencing, so item four is now covered, too.

With Gruveo, the calls are easy to make and the call quality is equal to or better than every other service I've tried (roughly 15 to-date). Once I discovered Gruveo, it became my basis of comparison for every other service I tested. Only one other service has performed as well and as consistently, but it is not purely browser-based.

In addition, Gruveo offers call recording. This is handy for training calls and presentations.

Also, the developer is very responsive. I have seen several forums, including this one, where he has engaged with the users in a very constructive manner.

Cons

The new multiparty system is still a little green. It's difficult to keep up with the participants in an audio-only call, because there's currently no easy way to identify the various participants. The developer is working on a way for participants to identify themselves. Hopefully, that update will happen soon..

Also, there's no way to get rid of someone who doesn't belong on a call. That's probably due to this originally being more of a social interaction service than a business tool.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Remember to cancel your free subscription or get billed $700

Reviewed on 2020/07/16

Pros

I liked that it has better privacy than zoom

Cons

It was not the easiest to use and the billing is confusing.

Response from Gruveo

Thank you for the review. Gruveo pricing depends on the number of permanent links and account users you have allocated in your account, which is clearly indicated on our pricing page.

Moreover, the admin pages in Gruveo where you create new users and permanent links prominently refer to the pricing page as well - precisely to let the admin estimate their charges.

You have had a team of 16 users and 1 permanent link allocated with us for two full months, which is the reason for the charges in question.

Jose B.
Overall rating
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Gruveo Rocks!

Reviewed on 2019/09/10

I use Gruveo to check the fence lines for the customers . We asses their fence line together and...

I use Gruveo to check the fence lines for the customers . We asses their fence line together and use the video recording (amazing feature btw) to create a fence quote. Everything is done in a timely manner and hassle free.

Pros

The fact that the client does not need to download any software to use Gruveo makes it that much easier to use.

Cons

The audio goes in and out most of the time.

Chris D.
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great system

Reviewed on 2019/09/10

We use it for all calls with prospects and customers

We use it for all calls with prospects and customers

Pros

User friendliness and quality. No need to download and install

Cons

Very limited storage, only 5gb.
Does not work on all browsers

Showing 5 reviews of 29 Read all reviews

Gruveo FAQs

Below are some frequently asked questions for Gruveo.

Gruveo offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Gruveo offers a 14 day free trial for new users. Pricing starts at $29 per month per user for 1 link and scales with number of users/number of links. Contact Gruveo for further pricing information.

We do not have any information about Gruveo features

Gruveo has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Gruveo supports the following languages:

English

Gruveo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gruveo integrates with the following applications:

Acuity Scheduling, ScheduleOnce, SimplyBook.me, Slack, WordPress, YouCanBook.me, Zapier

Gruveo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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