Jane

Practice management software designed by real clinic owners.

About Jane

Designed by real clinic owners, Jane is a health and wellness practice management platform designed to be helpful to you, no matter how or where you practice. Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, custom electronic documentation (EMR), online intake forms, patient reminders and integrated payment processing.

Jane is a flexible and friendly online practice management platform that will modernize your daily workflow while respecting your own unique style of practice.

Delight your patients, reduce your admin time and start loving the business side of your small business. We’re here to help! Check out Jane: jane.app

Pricing starting from:

US$74,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jane

• Benefit from features such as online bookings, documentation, intake forms, reminders, electronic billing and more, in order to enhance the patient experience.

• Allow patients to make online appointments. Doctors can meet with patients face-to-face while miles apart with Jane's telehealth system, which facilitates two-way audio and video calls.

• Bill client visits and accept payments in just a couple of clicks, and Jane automatically does the calculations. Businesses are able to accept credit card payments, track insurance billing, and direct bill insurers.

• Send appointment reminders to patients by email and text to ensure that no appointments are missed and reduce no-shows.

• Utilize Jane's electronic charting tools to track patient history. The allows healthcare professionals to input notes, add photos or videos, generate reports, annotate diagrams, and more from any device.

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

Not provided by vendor

Pricing starting from:

US$74,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Jane Software - Jane Appointment Email Confirmation
Jane Software - Jane Patient Balance
Jane Software - Jane Telehealth Appointment
Jane Software - Jane Patient Charts
Jane Software - Jane Provider Dashboard
Jane Software - Jane Book an Appointment
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Jane video
Jane Software - Jane Appointment Email Confirmation
Jane Software - Jane Patient Balance
Jane Software - Jane Telehealth Appointment
Jane Software - Jane Patient Charts
Jane Software - Jane Provider Dashboard
Jane Software - Jane Book an Appointment

Features

Total features of Jane: 85

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Coding Assistance
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support Software
  • Document Templates
  • EMR/EHR
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • Online Booking
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Website Integration

Alternatives

Owl Practice

4,5
#1 Alternative to Jane
Owl Practice software is a management system for clinical practitioners. It is useful for organization practices, video...

Acuity Scheduling

4,8
#2 Alternative to Jane
Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Mindbody

4,0
#3 Alternative to Jane
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

ChiroTouch

4,0
#4 Alternative to Jane
ChiroTouch is an EHR practice management solution that enables chiropractors to securely store patient profiles,...

Reviews

Overall rating

4,8 /5
(218)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,6/5
Customer Support
4,9/5

Already have Jane?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 218
Sandra V.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jane got me through April 2020

Reviewed on 2020/05/01

My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The...

My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing.
Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting.
It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!

Pros

Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package.
Great customer service.

Cons

There has not been a downside. It is very easy to learn and it has all the features that I need.

Response from Jane Software

Sandra

This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied.

I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you...

And I'm so glad to hear that you're working with Online Appointments! We're still working on more resources for you around returning to in-practice treatment and what it might look like to have a bit of a hybrid model for a while, with both in office and online care.

Today we're working on a guide for screening calls with COVID-19 screening intake forms and consents.

You're doing a phenomenal job Sandra! If there's more Jane can do to help you and your practice in resources, education or features let us know.

Alison - Co-Founder

Guillaume D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Devil is in the details

Reviewed on 2022/06/06

Jane is a joy to use and customer service is top notch.

Jane is a joy to use and customer service is top notch.

Pros

I have been using Jane daily for 3 years now in my practice. What I love most most Jane is it’s very clean and easy user interface, it’s always a joy to use and it just works. Also it offers some functionalities which seem like details but save you so much time daily like saving patients credit cards to reduce no shows, visual charting, making your calendar seem busy, only book adjacent appointments, you can clearly see that the tram behind this has first hand experience with online booking and patient management system.

Cons

What I miss is first , considering I have all my patients confidential information is Jane, is the lack of 2 factor authentication, this is the biggest missing feature. Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales to Zoho books or setup a booking chatbot. Also with proper integration I could send the sms and email reminders from my own phone number and email, making customer journey optimal.

Alternatives Considered

Cliniko

Reasons for Choosing Jane

As my practice grew I needed to move my patients files online, so I had to move away from setmore

Switched From

Setmore

Reasons for Switching to Jane

I didn’t like the online booking interface from cliniko.
Lindsay B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

good but lacking

Reviewed on 2022/05/05

Pros

I really dislike that I have to add a minimum number of digits in this field

Cons

not having the ability for online patients to add a unique discount code is disappointing and sad that they cannot be bothered to add this for a 5 year customer along with many others who have asked for it

Response from Jane Software

Hi Lindsay,

I'm sorry to hear this is your experience with Jane so far. We want to make your life easier!

We hear the desire to have patients enter a discount code when they book online and we understand this is a necessary feature for yourself and some other clinics.

You've likely done this already, but just in case, please add your vote here to follow the request status: https://janeapp.canny.io/feature-requests/p/enter-discount-code-during-online-booking

There are many different inputs we consider when deciding what to build next. Our customers (you!) act as our North Star and help us to give definition to the problems we can address and improvements we can make to Jane. Your continued feedback is welcome and very much valued.

I know this may not have been the exact answer you were hoping for, but I want to be as transparent as possible. If you have questions would you please respond back with your email? I would love to chat further.

Maddie
On Behalf of Jane

Faune T.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Support is AMAZING

Reviewed on 2022/04/04

Management of scheduling and electronic medical records are integrated for a seamless experience.

Management of scheduling and electronic medical records are integrated for a seamless experience.

Pros

It is all inclusive, continuously making improvements and the Jane Staff are so kind, helpful and cheerful.

Cons

It was a steep learning curve to learn JaneApp and implement the software, but the videos, tech support and online forums were helpful.

Alternatives Considered

Acuity PPM

Reasons for Choosing Jane

wanted integration

Switched From

Practice Fusion

Reasons for Switching to Jane

recommendations and happy customers that are colleagues

Response from Jane Software

Hi Faune,

I want to start by saying thank you for taking the time to share your thoughts with us.

Hearing that you chose Jane due to recommendations and happy customers is just so great. I love our community!

I truly hope that you will continue to lean on our support team throughout your Jane journey. We totally understand how challenging learning software can be and I know a friendly voice on the other side of the phone can definitely make that experience feel much better :)

Thanks again, Faune. We'll keep working hard to gain those last few stars!

Maddie
On Behalf of Jane

Michael T.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great EMR for Acupuncturist

Reviewed on 2022/05/05

Love Jane and their support. Can always get a question answered

Love Jane and their support. Can always get a question answered

Pros

Low price point, easy to use. Outstanding customer service

Cons

Book keeping is just ok compared to other products

Alternatives Considered

Unified Practice

Reasons for Choosing Jane

Cost and support. I felt UP nickel and dime me each month and their support tapered off from great to start to poor when I switched.

Switched From

Unified Practice

Reasons for Switching to Jane

Cost and service

Response from Jane Software

Hi Michael,

Thanks for the review!

I'm hearing that you consider Jane to be "easy to use." It also sounds like you've been in contact with our support team - that's great to hear :)

I'd love to learn more about your bookkeeping thoughts. You can share ideas directly on our public customer feedback site here: https://janeapp.canny.io/feature-requests Alternatively, you can reach out to the support team directly via phone or email. We really value your input.

Thanks for taking the time, Michael. You are appreciated!

Maddie
On Behalf of Jane

Showing 5 reviews of 218 Read all reviews

Jane FAQs

Below are some frequently asked questions for Jane.

Jane offers the following pricing plans:

  • Starting from: US$74,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Jane is available across 3 pricing tiers: Base, Insurance, and Corporate. Pricing starts at $74/month and scales with each tier, outlined below: Base Plan - $74/per month Insurance Plan - $99/per month Corporate Plan - $369/per month. The perks: Email & phone support, data import, storage, SMS messages, email reminders, and one-on-one Telehealth are all included.

Jane has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

We do not have any information about what languages Jane supports

Jane supports the following devices:

Jane integrates with the following applications:

Bench, Google Analytics 360, Google Calendar, Mailchimp, Microsoft Outlook

Jane offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Jane.