Tookan

Cloud-based platform for dispatching and delivery management

4,4 /5 (53 reviews) Write a Review!

Tookan Overview

What is Tookan?

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.

Enterprises can use Tookan to assign, schedule, and monitor tasks, optimize delivery routes, and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.

Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.

Tookan Overview

Pricing

Starting from
US$18,00/month

Pricing options

Free Trial
Subscription
Value for money

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions as follows:
Early Stage: $18 per month when billed monthly (or $15 per month when billed annually)
Startup: $59 per month when billed monthly (or $49 per month when billed annually)
Growth: $189 per month when billed monthly (or $159 per month when billed annually)
Standard: $359 per month when billed monthly (or $299 per month when billed annually)
Enterprise: Contact JungleWorks for pricing information


Tookan Features

Devices
Business size
S M L
Markets
United States
Supported Languages
Arabic, English, French, Spanish

Media

Tookan dashboard
Tookan search forms
Tookan add new forms
Tookan new orders
Tookan video Tookan screenshot: Tookan dashboard Tookan screenshot: Tookan search forms Tookan screenshot: Tookan add new forms Tookan screenshot: Tookan new orders

Tookan Reviews

Tookan Reviews

Overall rating
4,4
/
5
Excellent
36

Very good
11

Average
2

Poor
0

Terrible
4

Value for Money
4,4
Features
4,2
Ease of Use
4,5
Customer Support
4,4
89% recommended this app
Md abdul B.

This is an awesome for taxi booking

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.


Alex B.

Great plataform!

I use tookan as the point of sale system for my business.


Verified Reviewer

Please do not waste your time or money

Horrible. It was an absolute mistake. Especially if you get [SENSITIVE CONTENT HIDDEN], he is a joke.


Pennye J.

Routing Software works well

excellent


Mahmoud M.

Incredible team support and perfect software

I am having an e-commerce and on-demand delivery company. The software is up to my expectation.


Md abdul B.

This is an awesome for taxi booking

Used Daily for 6-12 months
Reviewed on 2018/01/19
Review Source: Capterra

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alex B.
Industry: Retail
Company size: 2-10 Employees

Great plataform!

Used Daily for 2+ years
Reviewed on 2020/03/19
Review Source: Capterra

I use tookan as the point of sale system for my business.

Pros

I like to have my shipping information on a single platform and have quick communication with my client.

Cons

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Consumer Services
Company size: 11-50 Employees

Please do not waste your time or money

Used Daily for 6-12 months
Reviewed on 2020/01/29
Review Source: Capterra

Horrible. It was an absolute mistake. Especially if you get [SENSITIVE CONTENT HIDDEN], he is a joke.

Pros

We were on Tookan for the longest time, and I would advise everyone to not waste their time! Tookan was an absolute joke. Don’t waste your time or money with this subpar platform. [SENSITIVE CONTENT HIDDEN] was a joke. [SENSITIVE CONTENT HIDDEN] was horrible. IF YOU’RE LOOKING FOR A SERVICE GO WITH ONFLEET! I cannot stress this enough.

Cons

NOTHING. Tookan is an absolute joke of a platform. Absolutely horrible, and the staff/service is a complete joke.

Response from JungleWorks

Hi. Can you please elaborate further on the issue? We assure you that Tookan is not a waste of time and are committed to serving you better. Please reach out to us at [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Pennye J.
Industry: Retail
Company size: 11-50 Employees

Routing Software works well

Used Daily for 2+ years
Reviewed on 2020/02/21
Review Source: Capterra

excellent

Pros

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Cons

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mahmoud M.
Industry: Information Technology & Services
Company size: 2-10 Employees

Incredible team support and perfect software

Used Daily for 6-12 months
Reviewed on 2020/01/17
Review Source: Capterra

I am having an e-commerce and on-demand delivery company. The software is up to my expectation.

Pros

The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company.
The scalability of the software is another good feature though limited.

Cons

The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better.
The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9/10
Based on 53 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Tookan Pricing

Tookan Pricing

Starting from
US$18,00/month
Free Trial
Subscription
Value for money

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions as follows:
Early Stage: $18 per month when billed monthly (or $15 per month when billed annually)
Startup: $59 per month when billed monthly (or $49 per month when billed annually)
Growth: $189 per month when billed monthly (or $159 per month when billed annually)
Standard: $359 per month when billed monthly (or $299 per month when billed annually)
Enterprise: Contact JungleWorks for pricing information

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions as follows:
Early Stage: $18 per month when billed monthly (or $15 per month when billed annually)
Startup: $59 per month when billed monthly (or $49 per month when billed annually)
Growth: $189 per month when billed monthly (or $159 per month when billed annually)
Standard: $359 per month when billed monthly (or $299 per month when billed annually)
Enterprise: Contact JungleWorks for pricing information

Value for Money
4,4/5
Based on 53 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Tookan Features

Tookan Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 53 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Tookan

Additional information for Tookan

Key features of Tookan

  • Delivery Tracking
  • Dispatch Management
  • Employee Management
  • GPS Integration
  • Inspection Management
  • Order Management
  • Order Tracking
  • Routing
  • Sales Trend Analysis
  • Surveys & Feedback
  • Work Order Management

Benefits

• Tookan allows businesses to create recurring tasks with custom rules, receive alerts about fleet maintenance and monitor drivers' behavior on a centralized platform.
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.

Tookan FAQs

Tookan FAQs

Below are some frequently asked questions for Tookan.

Q. What type of pricing plans does Tookan offer?

Tookan offers the following pricing plans:

Starting from: US$18,00/month

Pricing model: Subscription

Free Trial: Available

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions as follows: Early Stage: $18 per month when billed monthly (or $15 per month when billed annually) Startup: $59 per month when billed monthly (or $49 per month when billed annually) Growth: $189 per month when billed monthly (or $159 per month when billed annually) Standard: $359 per month when billed monthly (or $299 per month when billed annually) Enterprise: Contact JungleWorks for pricing information

Q. What are the main features of Tookan?

Tookan offers the following features:

  • Delivery Tracking
  • Dispatch Management
  • Employee Management
  • GPS Integration
  • Inspection Management
  • Order Management
  • Order Tracking
  • Routing
  • Sales Trend Analysis
  • Surveys & Feedback
  • Work Order Management

Q. Who are the typical users of Tookan?

Tookan has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Tookan support?

Tookan supports the following languages:

Arabic, English, French, Spanish

Q. What type of pricing plans does Tookan offer?

Tookan has the following pricing plans:

Subscription

Q. Does Tookan support mobile devices?

Tookan supports the following devices:

Android, iPhone, iPad

Q. What other apps does Tookan integrate with?

Tookan integrates with the following applications:

Fugu, Plivo, QuickBooks Online Advanced, ServeManager, Square Online Store, Twilio, Xero

Q. What level of support does Tookan offer?

Tookan offers the following support options:

Online Support, FAQs, Knowledge Base, Video Tutorials