About ACS

ACS is a church management software designed to help churches of all sizes handle finances, members, services, background checks, contributions, accounting processes, payroll, purchase orders, and more on a centralized platform. Ministries can maintain a record of incoming or outgoing contact, track members' attendance and participation levels, set up visitation programs, and enhance outreach opportunities.

ACS allows organizations to host events for churches and local communities, accept partial or full online payments, inform members about schedule changes or updates, and provide visitor badges to guests. Churches can engage with members in small groups, share calendars, and use the search functionality to retrieve data such as addresses, phone numbers, and emails from the database. Ministries can manage contribution statements, process check payments, accept one-time or recurring gifts, and track budgets or spend based on fund, committee, department, and project. Parishes can also file federal or state taxes, monitor employees' vacation and sick leave, set up spending alerts, and document insurance claims on a unified platform.

ACS enables churches to track asset details from acquisition to maintenance, print barcode labels, manage invoices, and view locations or directions on a map for home visits. The software also stores data for multiple ministries in a centralized repository and lets administrators configure security rights for staff members.

Pricing starting from:

US$279,95/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$279,95/month

  • Free Trial
  • Subscription

Images

ACS payment details
ACS manage records
ACS member details
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ACS screenshot: ACS payment details ACS screenshot: ACS manage records ACS screenshot: ACS member details

Features

Total features of ACS: 47

  • ACH Payment Processing
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Applications Management
  • Asset Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Built-in Accounting
  • Child Check-in
  • Committee Management
  • Communication Management
  • Donation Management
  • Dues Management
  • Electronic Payments
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • Financial Reporting
  • Fund Accounting
  • General Ledger
  • Jobs Board
  • Mail Merge
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payment Processing
  • Payroll Management
  • Pledge Management
  • Records Management
  • Registration Management
  • Small Group Management
  • Third Party Integrations
  • Volunteer Management
  • Website Management

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Neon CRM

4,4
#3 Alternative to ACS
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ChurchTrac

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Reviews

Overall rating

3,9 /5
(117)
Value for Money
3,6/5
Features
3,7/5
Ease of Use
3,4/5
Customer Support
4,5/5

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Showing 5 reviews of 117
Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Great Product Overall with World-Class Customer Service

Reviewed on 2018/09/25

ACS is a church software product with several different suites to choose from. I found the People...

ACS is a church software product with several different suites to choose from. I found the People Suite, then Realm, extremely helpful in keeping member records, and the Financial Suite gives the church the reports and information needed for making budget decisions.

Pros

ACS Realm is a simpler version of ACS People Suite, and much more intuitive. The implementation was smooth and the transition fully backed by their wonderful customer service. I also love getting a live, knowledgeable person on the phone within a few seconds of calling.
Payroll is also very easy in ACS Financial Suite.

Cons

The Financial Suite is not intuitive, but mistakes have gotten easier to fix due to upgrades. The church is still waiting to switch to ACS Realm Financials, as payroll cannot be done there, despite well over a year of promises that it is happening soon. It would be helpful for Realm input of donations to flow to the Financial Suite.
Also, ACS People Suite gave options for certain reports that cannot be run in ACS Realm.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Bulletproof, contains all the core functionality, but dated

Reviewed on 2018/01/10

Crucial information that aids in caring for our church family.

Crucial information that aids in caring for our church family.

Pros

I love that this software has been refined and is extremely reliable and fast. Efficient data entry and keyboard functionality. Powerful reporting. Covers the basics of what a ChMS should offer with ease, speed and power.

Cons

This software is dated. It's "cloud" based, but lacks lots of modern communication tools such as text communication, easy email distribution and remote web-based functions like small group attendance, and volunteer management. In all honesty, ACS is so big and has so many add-on features, it can probably do all of these things, but it's hard to know all of the functionality because it's not easily explained anywhere (and I've been a user for 12 years).

Also, it's reporting process is not difficult for someone with some background in reports, but it's far too complex for an average pastor or lay-leader to use - which requires a database person to run reports.

Also, no customizable dashboards, etc.

So, it will probably do most everything you want, but you'll need a ChMS expert to figure it all out and run the reports...

Sheri S.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Church Software - REALM

Reviewed on 2021/03/31

Great company and very helpful. They want us to succeed.

Great company and very helpful. They want us to succeed.

Pros

The ease of use. The versatility. They update and upgrade every week to stay relevant. Very helpful to make sure we are happy especially during Covid.

Cons

The ability to get a photo attached to your profile for an older person. That our church database is everyone - not just a database for members and one for donors/visitors.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

There are better options

Reviewed on 2020/10/30

To be fair, it's been a few years since I have spoken to ACS customer support and they were...

To be fair, it's been a few years since I have spoken to ACS customer support and they were friendly and tried to be very helpful at the time, but it wasn't a good experience. We had issues with updating older versions of the software and trying to make it work within our own bylaws and Canadian law, which wasn't on ACS as a software manufacturer, but it didn't help the overall experience. There seemed to be a disconnect between how we were (poorly) implementing the software and struggling with teaching staff and the way in which the ACS team communicated to us and told us to get excited about functionality that never worked in our context because of difficulty of implementation. Thankfully, there are better software options out there today - including Realm, which we transferred to from ACS and have had better luck.

Pros

If you spent a lot of time setting things up and were using it daily, ACS seems to have the capability to have good functionality. I've been in two different organizations where that wasn't the case, and heard similar things from other users, which meant ACS was something that I used only when I really couldn't get someone else to do the thing I needed, or I really needed to find a piece of information. It seems to be a great place to store all kinds of information.

Cons

The user interface was difficult, making learning it (and teaching it to church staff who are often technically slower) very difficult. Because people never learned it, it was used poorly and data was sometimes out of date, making the whole database only really functional for the financial side of things and we never managed to get the use out of it that we often hoped and tried for. Overall it was a frustrating piece of software when we had to engage with it and people would create their own systems and spreadsheets as work arounds.

Cheikh B.
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

ACS CAN DO BETTER

Reviewed on 2021/01/08

We no longer have problems managing the donations received and the registration of our members in a...

We no longer have problems managing the donations received and the registration of our members in a database.

Pros

The first remark is the customer service which is very reactive and quickly solves your problem. ACS is a very useful church management software, because we won't have the problem to manage the database of our members or the registration of the children, and even all the donations received. I like the way it stores information. Of course, it is not quick to master ACS, but once you have mastered it you have everything you want to know about reports, campaign follow-ups, etc. In conclusion, ACS is a very good software to store any kind of information.

Cons

Despite the fast customer service, we notice that during the months of February and March the wait is rather long. The ACS software often bugs or slows down when donor files increase. The lack of functional expense reporting is lacking given the current state of the art technology. ACS is also limited on the choice of administrators on who should access this or that. The ACS software needs to be upgraded, as the speed is poor when running large reports. The look needs to be redesigned not too aesthetically pleasing, but also the API access which is almost non-existent.

Showing 5 reviews of 117 Read all reviews

ACS FAQs

Below are some frequently asked questions for ACS.

ACS offers the following pricing plans:

  • Starting from: US$279,95/month
  • Pricing model: Subscription
  • Free Trial: Not Available

ACS pricing starts from $279.95 per month.

We do not have any information about ACS features

ACS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages ACS supports

ACS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations ACS has

ACS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for ACS.