ACS

Cloud-based church management and accounting software

3,9 /5 (114 reviews) Write a Review!

ACS Overview

What is ACS?

ACS is a church management software designed to help churches of all sizes handle finances, members, services, background checks, contributions, accounting processes, payroll, purchase orders, and more on a centralized platform. Ministries can maintain a record of incoming or outgoing contact, track members' attendance and participation levels, set up visitation programs, and enhance outreach opportunities.

ACS allows organizations to host events for churches and local communities, accept partial or full online payments, inform members about schedule changes or updates, and provide visitor badges to guests. Churches can engage with members in small groups, share calendars, and use the search functionality to retrieve data such as addresses, phone numbers, and emails from the database. Ministries can manage contribution statements, process check payments, accept one-time or recurring gifts, and track budgets or spend based on fund, committee, department, and project. Parishes can also file federal or state taxes, monitor employees' vacation and sick leave, set up spending alerts, and document insurance claims on a unified platform.

ACS enables churches to track asset details from acquisition to maintenance, print barcode labels, manage invoices, and view locations or directions on a map for home visits. The software also stores data for multiple ministries in a centralized repository and lets administrators configure security rights for staff members.

ACS Overview

Pricing

Starting from
US$279,95/month

Pricing options

Free Trial
Subscription
Value for money

ACS pricing starts from $279.95 per month.


ACS Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

ACS payment details
ACS manage records
ACS member details
ACS screenshot: ACS payment details ACS screenshot: ACS manage records ACS screenshot: ACS member details

ACS Reviews

ACS Reviews

Overall rating
3,9
/
5
Excellent
44

Very good
33

Average
25

Poor
7

Terrible
5

Value for Money
3,5
Features
3,7
Ease of Use
3,4
Customer Support
4,5
68% recommended this app
Verified Reviewer

A Great Product Overall with World-Class Customer Service

ACS is a church software product with several different suites to choose from. I found the People Suite, then Realm, extremely helpful in keeping member records, and the Financial Suite gives the church the reports and information needed for making budget decisions.


David W.

ACS is THE BEST!!

ACS cares about us. Cares about churches. Our business relationship with them helps us to do what we, the church, were intended to do in the first place, which is build the Kingdom of God.


Verified Reviewer

There are better options

To be fair, it's been a few years since I have spoken to ACS customer support and they were friendly and tried to be very helpful at the time, but it wasn't a good experience. We had issues with updating older versions of the software and trying to make it work within our own bylaws and Canadian law, which wasn't on ACS as a software manufacturer, but it didn't help the overall experience. There seemed to be a disconnect between how we were (poorly) implementing the software and struggling with teaching staff and the way in which the ACS team communicated to us and told us to get excited about functionality that never worked in our context because of difficulty of implementation. Thankfully, there are better software options out there today - including Realm, which we transferred to from ACS and have had better luck.


Susan C.

Solid Church Software

We use ACS to keep track of our members. To track groups and to allow easy communication through email or mass mailings.


Josh E.

Aching for ACS

The customer service at ACS is outstanding and would recommend this company and their products to anyone.


Verified Reviewer
Industry: Religious Institutions
Company size: 2-10 Employees

A Great Product Overall with World-Class Customer Service

Used Daily for 2+ years
Reviewed on 2018/09/25
Review Source: Capterra

ACS is a church software product with several different suites to choose from. I found the People Suite, then Realm, extremely helpful in keeping member records, and the Financial Suite gives the church the reports and information needed for making budget decisions.

Pros

ACS Realm is a simpler version of ACS People Suite, and much more intuitive. The implementation was smooth and the transition fully backed by their wonderful customer service. I also love getting a live, knowledgeable person on the phone within a few seconds of calling.
Payroll is also very easy in ACS Financial Suite.

Cons

The Financial Suite is not intuitive, but mistakes have gotten easier to fix due to upgrades. The church is still waiting to switch to ACS Realm Financials, as payroll cannot be done there, despite well over a year of promises that it is happening soon. It would be helpful for Realm input of donations to flow to the Financial Suite.
Also, ACS People Suite gave options for certain reports that cannot be run in ACS Realm.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David W.
Industry: Religious Institutions
Company size: 11-50 Employees

ACS is THE BEST!!

Used Daily for 2+ years
Reviewed on 2020/01/09
Review Source: Capterra

ACS cares about us. Cares about churches. Our business relationship with them helps us to do what we, the church, were intended to do in the first place, which is build the Kingdom of God.

Pros

We have been ACS clients since the beginning!! Currently we are using Realm for membership tracking, but still use ACS Financials for our book-keeping needs. It does everything we need, and our books are not as simple as one might think.

Cons

The only con I can think of is that I wish ACS Financials could integrate with Realm. We have ACS Financials down pat, and I wish we could port it over!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Religious Institutions
Company size: 11-50 Employees

There are better options

Used Monthly for 2+ years
Reviewed on 2020/10/30
Review Source: Capterra

To be fair, it's been a few years since I have spoken to ACS customer support and they were friendly and tried to be very helpful at the time, but it wasn't a good experience. We had issues with updating older versions of the software and trying to make it work within our own bylaws and Canadian law, which wasn't on ACS as a software manufacturer, but it didn't help the overall experience. There seemed to be a disconnect between how we were (poorly) implementing the software and struggling with teaching staff and the way in which the ACS team communicated to us and told us to get excited about functionality that never worked in our context because of difficulty of implementation. Thankfully, there are better software options out there today - including Realm, which we transferred to from ACS and have had better luck.

Pros

If you spent a lot of time setting things up and were using it daily, ACS seems to have the capability to have good functionality. I've been in two different organizations where that wasn't the case, and heard similar things from other users, which meant ACS was something that I used only when I really couldn't get someone else to do the thing I needed, or I really needed to find a piece of information. It seems to be a great place to store all kinds of information.

Cons

The user interface was difficult, making learning it (and teaching it to church staff who are often technically slower) very difficult. Because people never learned it, it was used poorly and data was sometimes out of date, making the whole database only really functional for the financial side of things and we never managed to get the use out of it that we often hoped and tried for. Overall it was a frustrating piece of software when we had to engage with it and people would create their own systems and spreadsheets as work arounds.

Rating breakdown

Ease of Use

Likelihood to recommend: 2.0/10

Susan C.
Industry: Religious Institutions
Company size: 11-50 Employees

Solid Church Software

Used Daily for 2+ years
Reviewed on 2020/01/22
Review Source: Capterra

We use ACS to keep track of our members. To track groups and to allow easy communication through email or mass mailings.

Pros

The attendance module has allowed us to automate a process that used to take many man hours. It has also improved our ability to keep in touch with our members.

Cons

The reporting feature of the software is highly customizable which is great for it's ability to enable you pull information exactly how you need it, but it makes it's user friendliness a bit lacking.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Josh E.
Industry: Religious Institutions
Company size: 11-50 Employees

Aching for ACS

Used Daily for 2+ years
Reviewed on 2019/09/30
Review Source: Capterra

The customer service at ACS is outstanding and would recommend this company and their products to anyone.

Pros

This software was the solution we needed. When ACS Realm is fully launched, we will find that our questions will be answered with the product provided.

Cons

Sometimes the software can be clunky and not able to fully customize the solution we need but then the question is asked, "What do I really need to do?"

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
6,8/10
Based on 114 user ratings
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ACS Pricing

ACS Pricing

Starting from
US$279,95/month
Free Trial
Subscription
Value for money

ACS pricing starts from $279.95 per month.

ACS pricing starts from $279.95 per month.

Value for Money
3,5/5
Based on 114 user ratings
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ACS Features

ACS Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
3,7/5
Based on 114 user ratings
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Categories

Additional information for ACS

Additional information for ACS

Key features of ACS

  • Asset Management
  • Communication Management
  • Event Management
  • General Ledger
  • Jobs Board
  • Mail Merge
  • Payroll Management
  • Volunteer Management
  • Website Management
  • eCommerce

ACS FAQs

ACS FAQs

Below are some frequently asked questions for ACS.

Q. What type of pricing plans does ACS offer?

ACS offers the following pricing plans:

Starting from: US$279,95/month

Pricing model: Subscription

Free Trial: Available

ACS pricing starts from $279.95 per month.

Q. What are the main features of ACS?

ACS offers the following features:

  • Asset Management
  • Communication Management
  • Event Management
  • General Ledger
  • Jobs Board
  • Mail Merge
  • Payroll Management
  • Volunteer Management
  • Website Management
  • eCommerce

Q. Who are the typical users of ACS?

ACS has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does ACS support?

ACS supports the following languages:

English

Q. What type of pricing plans does ACS offer?

ACS has the following pricing plans:

Subscription

Q. Does ACS support mobile devices?

ACS supports the following devices:

Android, iPhone

Q. What other apps does ACS integrate with?

We do not have any information about what integrations ACS has

Q. What level of support does ACS offer?

ACS offers the following support options:

Phone Support, Online Support, Knowledge Base, FAQs