About BentoBox

BentoBox is a restaurant management software designed to help businesses handle various eCommerce operations including event management, online ordering, catering, and more. Supervisors can use the dashboard to update menu items, manage orders, post promotional content across social media platforms, and gain an overview of website traffic via actionable analytics.

BentoBox allows enterprises to maintain a record of available inventory, track delivered orders, and monitor the real-time location of staff members through automated notifications. Managers can design mobile-friendly websites using customizable templates and utilize the search engine optimization (SEO) tool to improve search engine rankings across the web. It also lets users generate and receive weekly performance reports via email.

BentoBox enables businesses to facilitate integration with various third-party applications such as Stripe, MyEmma, MailChimp, Constant Contact, Square, and more. The software also helps supervisors manage loyalty programs and provide gift cards to clients, improving customers’ experience with the brand,

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to BentoBox

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to BentoBox

Images

BentoBox Software - BentoBox dine-in orders
BentoBox Software - BentoBox live orders
BentoBox Software - BentoBox dashboard
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BentoBox video BentoBox Software - BentoBox dine-in orders BentoBox Software - BentoBox live orders BentoBox Software - BentoBox dashboard

Features

Total features of BentoBox: 32

  • Activity Dashboard
  • Alerts/Notifications
  • Auto Update
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Electronic Payments
  • Food Delivery Dispatching
  • For Restaurants
  • Gift Card Management
  • Kitchen / Menu Management
  • Landing Pages/Web Forms
  • Live Tracking
  • Location Tracking
  • Loyalty Program
  • Mobile Access
  • Newsletter Management
  • Online Ordering
  • Online Store Builder
  • Order Management
  • Order Processing
  • Order Tracking
  • Pre-built Templates
  • Real Time Editing
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SEO Management
  • Third Party Integrations
  • Website Management
  • eCommerce Management

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Square Online

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Odoo

4,2
#3 Alternative to BentoBox
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PDQ POS

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#4 Alternative to BentoBox
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Reviews

Overall rating

4,4 /5
(21)
Value for Money
4,4/5
Features
4,3/5
Ease of Use
4,4/5
Customer Support
4,6/5

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Showing 5 reviews of 21
Ariane B.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Making lives so much easier!

Reviewed on 2018/08/10

Pros

It's convenient and saves me a lot of time on my day to day routine

Cons

I have no complaints about the software.

Angie R.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service

Reviewed on 2020/01/15

How much is easier it is to navigate through our website.

How much is easier it is to navigate through our website.

Pros

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

Cons

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

Alternatives Considered

WordPress

Reasons for Switching to BentoBox

They talked to us and asked what we wanted in a website and created exactly what we wanted our website to look like.
Henry C.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great if you know what you need and aren't tech-savvy

Reviewed on 2021/07/23

In short: If you or someone on your team is experienced with building and managing websites, then...

In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into.

Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has.

Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up.

An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates.

Pros

BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably.

Cons

This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it.

But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy.

Jason T.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect option for Restaurants

Reviewed on 2018/08/23

The first thing most people check out is the website of the restaurant they plan to visit. It's the...

The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

Pros

BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Cons

Nothing. The price is reasonable considering the cost to build a site of this quality.

Deborah K.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great option for our company

Reviewed on 2018/08/22

Overall, I love our website. It's functional, user friendly and looks awesome.

Overall, I love our website. It's functional, user friendly and looks awesome.

Pros

I like that I can easily add on locations or change menu information.

Cons

With the gift card sales option, we recently had a problem because the charge was fraudulent. Someone ordered a gift card and was issued the card electronically. The card holder claimed that she had not authorized the card. We had proof that it was in fact being used by someone - video footage and receipts. The card holder received her money back. We did not. We were out with the amount plus the amount the person had used on the card. So I said all of this to say that I wish there was a little more verification on the ordering side, or something that would have helped us avoid the situation.

Showing 5 reviews of 21 Read all reviews

BentoBox FAQs

Below are some frequently asked questions for BentoBox.

BentoBox offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact BentoBox for pricing information

BentoBox has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

BentoBox supports the following languages:

English

BentoBox supports the following devices:

BentoBox integrates with the following applications:

Campaign Monitor, Constant Contact, Emma, Facebook for Business, Google Analytics, Instagram, Mailchimp, ShipStation, Shippo, Square for Restaurants, Stripe, Twitter

BentoBox offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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