About BentoBox

BentoBox is a restaurant management software designed to help businesses handle various eCommerce operations including event management, online ordering, catering, and more. Supervisors can use the dashboard to update menu items, manage orders, post promotional content across social media platforms, and gain an overview of website traffic via actionable analytics.

BentoBox allows enterprises to maintain a record of available inventory, track delivered orders, and monitor the real-time location of staff members through automated notifications. Managers can design mobile-friendly websites using customizable templates and utilize the search engine optimization (SEO) tool to improve search engine rankings across the web. It also lets users generate and receive weekly performance reports via email.

BentoBox enables businesses to facilitate integration with various third-party applications such as Stripe, MyEmma, MailChimp, Constant Contact, Square, and more. The software also helps supervisors manage loyalty programs and provide gift cards to clients, improving customers’ experience with the brand,

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Images

BentoBox dine-in orders
BentoBox live orders
BentoBox dashboard
View 4 more
BentoBox screenshot: BentoBox dine-in orders BentoBox screenshot: BentoBox live orders BentoBox screenshot: BentoBox dashboard

Features

Total features of BentoBox: 22

  • Activity Dashboard
  • Analytics
  • Automatic Notifications
  • Customizable Reporting
  • Customizable Templates
  • Delivery Tracking
  • Electronic Payments
  • Gift Card System
  • Location Tracking
  • Loyalty Program
  • Newsletter Management
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Reports
  • Reporting & Statistics
  • SEO Management
  • Summary Reports
  • Third Party Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management

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Reviews

Overall rating

4,5 /5
(19)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,6/5

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Showing 5 reviews of 19
Ariane B.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Making lives so much easier!

Reviewed on 2018/08/10

Pros

It's convenient and saves me a lot of time on my day to day routine

Cons

I have no complaints about the software.

Angie R.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service

Reviewed on 2020/01/15

How much is easier it is to navigate through our website.

How much is easier it is to navigate through our website.

Pros

It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used.

Cons

I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it.

Jorge C.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worse customer service ever

Reviewed on 2020/02/13

Pros

I was hoping that they would build my website within a month.. A month has gone by and now I have paid the membership for something that hasn’t been build. What a joke !!!

Cons

Worse company ever so far take your business somewhere else.

Response from BentoBox

We are sorry to hear that you are not satisfied with your experience so far. Your dedicated Onboarding Manager is working hard to launch your website as quickly as possible. Your restaurant's website is currently ready to launch! Once we have received your final comments on your Menu Changes, and you have connected Sonia, your Onboarding Manager, with your former webmaster to retrieve your domain credentials, we will be able to finish your site, take it through testing, and launch your website as soon as we can. Thank you!

Jason T.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect option for Restaurants

Reviewed on 2018/08/23

The first thing most people check out is the website of the restaurant they plan to visit. It's the...

The first thing most people check out is the website of the restaurant they plan to visit. It's the first impression of their perception and helps us set the tone for their expectations before they even walk through our doors. A great site is a valuable asset.

Pros

BentoBox focuses solely on restaurants. This makes managing a website an efficient and simple task. The sites they produce look stunning and integrate with just about restaurant related social media and service platform. The customer service is crazy responsive and they roll out new features on a regular basis.

Cons

Nothing. The price is reasonable considering the cost to build a site of this quality.

Deborah K.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great option for our company

Reviewed on 2018/08/22

Overall, I love our website. It's functional, user friendly and looks awesome.

Overall, I love our website. It's functional, user friendly and looks awesome.

Pros

I like that I can easily add on locations or change menu information.

Cons

With the gift card sales option, we recently had a problem because the charge was fraudulent. Someone ordered a gift card and was issued the card electronically. The card holder claimed that she had not authorized the card. We had proof that it was in fact being used by someone - video footage and receipts. The card holder received her money back. We did not. We were out with the amount plus the amount the person had used on the card. So I said all of this to say that I wish there was a little more verification on the ordering side, or something that would have helped us avoid the situation.

Showing 5 reviews of 19 Read all reviews

BentoBox FAQs

Below are some frequently asked questions for BentoBox.

BentoBox offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact BentoBox for pricing information

BentoBox offers the following features:

  • Newsletter Management
  • SEO Management

BentoBox has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

BentoBox supports the following languages:

English

We do not have any information about what devices BentoBox supports

BentoBox integrates with the following applications:

Campaign Monitor, Constant Contact, Emma, Facebook, Google Analytics, Instagram, Mailchimp, ShipStation, Stripe, Twitter

BentoBox offers the following support options:

Online Support, FAQs, Knowledge Base, Phone Support, Video Tutorials

Related categories

See all software categories found for BentoBox.