Entrata

4.5 (330)
Write a Review!
Property management solution for multifamily communities

About Entrata

Entrata® is a leading operating system for multifamily communities worldwide. Setting the bar for innovation in property management software since 2003, Entrata offers solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. With a focus on driving operational efficiency through AI, automation, and flexible technology solutions including centralized leasing, property management companies have the freedom to operate the way that works best for them.

Entrata Layered Intelligence, Entrata’s AI solution, allows property owners and operators to generate resident emails in a few seconds, respond to reviews, create blogs, and translate language from maintenance requests. Redd™, the AI-driven workflow automation tool, can handle text and voice conversations with prospects, helping properties keep engagement high even during their busiest times. Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use.

Entrata’s ResidentPortal gives residents 24/7 access to pay rent, submit work orders, and stay connected with their communities.

Homebody, Entrata’s resident-facing brand, provides properties with the opportunity for win-win ancillary revenue and meaningful value to communities. Residents enjoy services that make their living experience better: Rent Reporting, Renters Insurance, Deposit Alternative, and a marketplace of rewards. Homebody offers other insurance options, including auto, pet, life, jewelry, and several more. And for property teams, Homebody makes getting renters insurance part of the leasing process, resulting in more residents getting the coverage they need to meet every property’s insurance requirement.

Entrata Business Intelligence helps properties visualize and synthesize massive and complex datasets, leading to better business decisions and results. Teams can drill down into property data to identify trends, problem areas, and opportunities to streamline operations and boost efficiency.

Entrata also has solutions for marketing & leasing, centralization, revenue management, reporting, utilities, and insurance. On top of that, operators enjoy accounting solutions with automated workflows and a CRM that increases lead-to-lease velocity and provides critical insights into their leasing funnel.

Entrata’s platform spans the Multifamily, Student, Military, Commercial, and Affordable Housing segments and currently serves over three million residents across more than 26 thousand multifamily communities around the globe. Learn more about how Entrata can improve efficiency from site-level to C-level at www.entrata.com.


Images

Entrata Software - With a focus on driving operational efficiency through utilizing AI, automation, and flexible technology solutions, property management companies have the freedom to operate in the way that works best for them.
Entrata Software - Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use AI. Examples include generative content creation, AI language translations,  and our AI-driven workflow automation tool, Redd™.
Entrata Software - The Homebody suite combines renters insurance, deposit alternatives, and rent reporting into one contract, one vendor integration, and one system report - delivering meaningful financial value to residents with an opportunity for ancillary revenue yield.
Entrata Software - Entrata's Business Intelligence solutions helps you leverage your data and transform it into usable and actionable insights. You choose how your data is delivered to get the best data-driven decision support system for your business.
Entrata Software - Built with the intention of streamline the most business-critical functions of property management, Entrata's Core solution is designed to automate and streamline workflows, provide actionable insights, and flexibly align to the operation's needs and grow
View 6 more
Entrata video
Entrata Software - With a focus on driving operational efficiency through utilizing AI, automation, and flexible technology solutions, property management companies have the freedom to operate in the way that works best for them.
Entrata Software - Entrata Layered Intelligence is built into existing workflows, making it easy for every team member to access and use AI. Examples include generative content creation, AI language translations,  and our AI-driven workflow automation tool, Redd™.
Entrata Software - The Homebody suite combines renters insurance, deposit alternatives, and rent reporting into one contract, one vendor integration, and one system report - delivering meaningful financial value to residents with an opportunity for ancillary revenue yield.
Entrata Software - Entrata's Business Intelligence solutions helps you leverage your data and transform it into usable and actionable insights. You choose how your data is delivered to get the best data-driven decision support system for your business.
Entrata Software - Built with the intention of streamline the most business-critical functions of property management, Entrata's Core solution is designed to automate and streamline workflows, provide actionable insights, and flexibly align to the operation's needs and grow

Not sure about Entrata? Compare with a popular alternative

Entrata

4.5 (330)
VS.

Starting Price

No pricing found
US$1.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

58
114

Integrations

3
37

Ease of Use

4.5 (330)
4.3 (329)

Value for Money

4.6 (330)
4.5 (329)

Customer Service

4.4 (330)
4.6 (329)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Rent Manager

4.5
#1 Alternative to Entrata
Rent Manager is powerful property management software built for residential, commercial, and short-term-stay portfolios....

OneDrive

4.5
#2 Alternative to Entrata
OneDrive is a secure access, sharing & file storage solution which enables users to store & share photos, videos,...

ResMan

4.6
#3 Alternative to Entrata
ResMan simplifies multifamily & affordable housing management. Effortless finances, seamless engagement, robust...

NetSuite

4.1
#4 Alternative to Entrata
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business....

Reviews

Overall rating

4.5 /5
(330)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have Entrata?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 330
STEPHANIE
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Making Property Management Simple

Reviewed on 2024/05/24

My experience with Entrata has been wonderful. The program is easy to use, I can learn new things...

My experience with Entrata has been wonderful. The program is easy to use, I can learn new things quickly with all of the different options for training, and the customer service is next level!

Pros

I love how user friendly Entrata is! I utilized the trainings when I first was introduced to this program. I was impressed about how helpful my trainer was and how thorough it was. The trainer checked in with me after to make sure that I knew exactly what I was doing, and where to go if I needed any extra assistance. The customer service is spectacular!

Cons

I have only run into one issue with Entrata. Several of my residents were charged extra for using a commissions based debit card not realizing that there was a difference. My issues were resolved quickly though.

Heather
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Heather Arbor Properties

Reviewed on 2024/05/28

Entrata has been an easy learning curve for all

Entrata has been an easy learning curve for all

Pros

Very easy to learn and implentation went well

Cons

The training videos helped our teams grasp

nicholas
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

usable but needs improvment

Reviewed on 2023/04/05

works for what I need but wish it had more functions on the maintenance side of things

works for what I need but wish it had more functions on the maintenance side of things

Pros

easy to see tallies and total numbers, work order note options are nice and managing keeping track of residents work orders by unit is easy.

Cons

searching through residents and work orders is very limited there need to be more ways to search through work orders using key words and categories, there needs to be a way to generate a report on how many work orders you have in a given period for a particular type of problem like kitchen sink leaking, and then you get a report of how many kitchen sink leaks you had during that period of time. this would help budgeting and planning of maintenance,. would also be nice if you didn't have to go back and forth to to the list every time you want to look at a work order, you should be able to expand and contract the work order right on the list so you can more fluidly go through them, when we are in meetings we go over every work order and we end up printing out a list because it is easier to go through them that way. waste of paper when the product could do the same interactively without needing to generate a report.

Kaelan
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Gold Standard for PM Software

Reviewed on 2024/02/28

Pros

Entrata is an incredibly streamlined, user-friendly PM software website. Different features are well laid out and divided among different pages to allow for a clean user interface. Lease execution and tracking is incredibly easy with the implementation of a third-party API. Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything you may want and/or need.

Cons

The biggest flaw with Entrata is their proprietary training center. While there are many helpful videos available to get you acquainted with the software, it has been the shared experience of myself and my staff that the quizzes are not always very intuitive or follow important items within the training. Rather, many of the quizzes are confusingly worded and often result in them not being passed and having to retake them again.

Melanie
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Resident Communication

Reviewed on 2024/05/29

I'm a fan! I would be interested in seeing how the full package works with the accounting...

I'm a fan! I would be interested in seeing how the full package works with the accounting platform. But I also know how hard it is to get accounting groups to veer away from Yardi...

Pros

If you are looking to track resident communication properly, this is the best platform. I am also a fan of the lead management setup. Entrata has the best resident demographics analysis report compared to Realpage and Yardi.

Cons

The rent roll report could use some finessing and I do prefer most Yardi financial reports.

Showing 5 reviews of 330 Read all reviews

Entrata FAQs

Below are some frequently asked questions for Entrata.

Entrata offers the following pricing plans:

  • Free Trial: Not Available

Entrata has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Entrata supports the following languages:

English, Spanish

Entrata supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Entrata integrates with the following applications:

Domo, Google Analytics 360, RealPage

Entrata offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Entrata.