About Automox
Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.
Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.
Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Automox
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Automox
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Features
Total features of Automox: 48
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Reviews
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- Industry: Insurance
- Company size: 501–1 000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a software deployment tool that just works
Reviewed on 2019/10/18
We had a very successful POC which showed how much time we would be saving using their platform....
We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.
I'm also very excited about the features they will be adding to their platform.
Pros
I love how responsive the product is for being agent-based.
Multi-platform support makes it easy to use one product for your patching and software deployment needs.
Automatic scanning which uncovers which patches are needed for installed applications/OS.
Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.
Cons
Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.
Response from Automox
Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent patch management tool, that needs better dashboards and integrations.
Reviewed on 2021/10/26
It's been a blessing, especially now all our workers are allowed to work remotely as much as they...
It's been a blessing, especially now all our workers are allowed to work remotely as much as they like. Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN connection (sometimes rarely connected) or being in the office.
Pros
It's really easy to use and configure, which is great when you're a small team with a limited budget, but the thing I love most is that it's cross-platform, so we don't need 3 or 4 tools, scripts, or manual updates to manage all different Operating Systems and applications we use.
Cons
The dashboard is, well, pretty ugly, and doesn't really offer any customisation. I'd love to see UI update and custom charts based off search criteria.
Reasons for Switching to Automox
Cost and ease of use. It needed to be manageable internally without requiring a load of consultancy to set up and keep going.- Industry: Government Relations
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Tickets will go unanswered
Reviewed on 2021/01/11
The tool was great at first but when we tried to patch devices we kept having errors. The help desk...
The tool was great at first but when we tried to patch devices we kept having errors. The help desk takes weeks to respond and they can't seem to get issues resolved. There's too much back and forth and issues not getting fixed.
Pros
The dashboard is nice and allows a user to see what devices need to be patched.
Cons
The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets go unresolved for weeks or months and devices can't be patched.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automox
Reviewed on 2020/05/03
Outstanding. Product has done exactly what is advertised (patch management) at a fair price....
Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.
Pros
As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.
Cons
The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.
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Kaseya VSAReasons for Switching to Automox
Price and demo trial period felt closer to what I was looking for.Response from Automox
Thanks for the review Mike! We do actually have the ability to do the things you listed in the Cons section using the Worklets feature. Check out the Worklets category on our community where we have Worklets to send messages, shut down computers and remove unwanted software. If you need help getting a Worklet written to accomplish a task, please reach out to us and we're happy to help.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlining and simplifying our patching strategy in a "Do More with Less" world.
Reviewed on 2019/09/18
Automox has significantly reduced our time it takes to patch our systems. We also are patching...
Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.
Pros
This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.
Cons
UI continues to need some improvement; however, they do publish updates regularly.
Response from Automox
Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!
Automox FAQs
Below are some frequently asked questions for Automox.Q. What type of pricing plans does Automox offer?
Automox offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Businesses can purchase separate modules as follows: • Patch : $3 per device per month, billed annually • Manage: $5 per device per month, billed annually
Q. Who are the typical users of Automox?
Automox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Automox support?
Automox supports the following languages:
English
Q. Does Automox support mobile devices?
Automox supports the following devices:
Q. What other apps does Automox integrate with?
Automox integrates with the following applications:
Okta
Q. What level of support does Automox offer?
Automox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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