About Automox

Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.

Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.

Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Automox groups and policies
Automox Dashboard
Automox system management page
Automox reporting
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Automox video
Automox screenshot: Automox groups and policies Automox screenshot: Automox Dashboard Automox screenshot: Automox system management page Automox screenshot: Automox reporting

Features

Total features of Automox: 46

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Approval Process Control
  • Asset Tagging
  • Automatic Patch Deployment
  • Automatic Scans
  • Billing & Invoicing
  • Bug Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Customization
  • Dashboard
  • Desktop Notifications
  • Device Management
  • Endpoint Management
  • IT Asset Management
  • Inventory Management
  • Maintenance Scheduling
  • Network Wide Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Policy Management
  • Prioritization
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Workflow Management

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Reviews

Overall rating

4,7 /5
(50)
Value for Money
4,8/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,8/5

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Showing 5 reviews of 50
Nathan K.
Overall rating
  • Industry: Insurance
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally a software deployment tool that just works

Reviewed on 2019/10/18

We had a very successful POC which showed how much time we would be saving using their platform....

We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.

I'm also very excited about the features they will be adding to their platform.

Pros

I love how responsive the product is for being agent-based.

Multi-platform support makes it easy to use one product for your patching and software deployment needs.

Automatic scanning which uncovers which patches are needed for installed applications/OS.

Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Response from Automox

Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

Mike M.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automox

Reviewed on 2020/05/03

Outstanding. Product has done exactly what is advertised (patch management) at a fair price....

Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.

Pros

As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.

Cons

The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.

Response from Automox

Thanks for the review Mike! We do actually have the ability to do the things you listed in the Cons section using the Worklets feature. Check out the Worklets category on our community where we have Worklets to send messages, shut down computers and remove unwanted software. If you need help getting a Worklet written to accomplish a task, please reach out to us and we're happy to help.

Alan S.
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Set it and forget it!

Reviewed on 2021/04/13

10/10 would roll this product out everytime someone needs to do automated patch management for...

10/10 would roll this product out everytime someone needs to do automated patch management for small/medium businesses.

Pros

Worklets feature is extreme useful for running scripts against your assets. This saved me big time with rolling out upgrades of AV software that were not exactly Big Sur ready. Automox is still rapidly building and evolving their product to meet the needs of the community and progress is very transparent. If they decided to go into the MDM space for mac management, that would double their value proposition.

Cons

The scheduling is still relatively naive, it will reboot your computer during a zoom because there's no "benefit of the doubt" if you miss their pop-up notifications. There's no way to do bandwidth capping for downloads. There doesn't seem to be any uninstall prevention.

Courtney K.
Overall rating
  • Industry: Government Relations
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Tickets will go unanswered

Reviewed on 2021/01/11

The tool was great at first but when we tried to patch devices we kept having errors. The help desk...

The tool was great at first but when we tried to patch devices we kept having errors. The help desk takes weeks to respond and they can't seem to get issues resolved. There's too much back and forth and issues not getting fixed.

Pros

The dashboard is nice and allows a user to see what devices need to be patched.

Cons

The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets go unresolved for weeks or months and devices can't be patched.

Zachary E.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Patch Management Unrivaled Reliability

Reviewed on 2021/03/24

Great. We haven't found another solution that enforces patch policies as reliably as Automox, let...

Great. We haven't found another solution that enforces patch policies as reliably as Automox, let alone making manual approvals of patches as easy as it is.

Pros

Powerful patch management and proven reliability. Excellent reporting and policy enforcement.

Cons

Software deployment can be slightly more complicated than some other solutions as it does require some scripting to complete the process. However, it is worth noting that scripting process isn't terribly difficult and is well documented.

Showing 5 reviews of 50 Read all reviews

Automox FAQs

Below are some frequently asked questions for Automox.

Automox offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

Businesses can purchase separate modules as follows: • Patch : $3 per device per month, billed annually • Manage: $5 per device per month, billed annually

We do not have any information about Automox features

Automox has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Automox supports the following languages:

English

Automox supports the following devices:

Automox integrates with the following applications:

Okta

Automox offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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