Aesthetic Record

Cloud-based practice management system for aesthetic clinics

About Aesthetic Record

Aesthetic Record is a cloud-based practice management software designed to help aesthetic clinics manage online booking, patient records, invoices, inventories, and more. It supports ePrescribing, which lets practitioners directly send prescriptions to pharmacies and patient charts to medical directors in real-time.

It provides a patient portal, which enables patients to book appointments, access pre-appointment instructions, fill out questionnaires or surveys, and purchase health packages through digital wallets. With Aesthetic Record’s clinical photography suite, specialists can capture and upload patient’s before and after photos to corresponding charts, highlighting the treatment progress. The application also allows supervisors to track employees’ performance by measuring average sales, patient satisfaction scores, and booked appointment percentage.

Aesthetic Record facilitates integration with various third-party platforms, such as Stripe, Mailchimp, HubSpot, ActiveCampaign, Intercom, TouchMD, and more. Other features include lead tracking, marketing campaigns, automated text or email reminders, discount and package creation, reputation management, HIPAA-compliance review, analytics, and more.


Key benefits of Aesthetic Record

• Connect with patients using a range of communication tools including questionnaires, virtual consultations, real-time chat, and more.

• Allow patients to book appointments online through Aesthetic Record. The smart scheduling tools ensure that no double bookings occur and patients can view the availability of doctors before choosing a time and date that suits them.

• Use Aesthetic Record's EMR (electronic medical records) tools to record procedures and plans, provide electronic prescriptions, add notes to patient files, schedule follow-ups, upload before and after photos, and more.

• Bill patients electronically using Aesthetic Record's online payment processing and billing tools. Businesses can track each client's billing history, send invoices, apply discounts, and process payments in multiple formats including cash, credit card, electronic wallet, and more.

• Manage practice operations with features such as business insights, supply chain management, purchase orders, inventory tracking, employee performance tracking, and more.


Images

Aesthetic Record Software - Aesthetic Record patient profile
Aesthetic Record Software - Aesthetic Record medicine list
Aesthetic Record Software - Aesthetic Record treatment summary
Aesthetic Record Software - Aesthetic Record appointment scheduling
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Aesthetic Record video
Aesthetic Record Software - Aesthetic Record patient profile
Aesthetic Record Software - Aesthetic Record medicine list
Aesthetic Record Software - Aesthetic Record treatment summary
Aesthetic Record Software - Aesthetic Record appointment scheduling

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Aesthetic Record

3,4 (58)
VS.
Highly reviewed

Starting Price

US$12,00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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Integrations

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Ease of Use

3,4 (58)
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Value for Money

3,7 (58)
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Customer Service

3,4 (58)
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Reviews

Overall rating

3,4 /5
(58)
Value for Money
3,7/5
Features
3,3/5
Ease of Use
3,4/5
Customer Support
3,4/5

Already have Aesthetic Record?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 58
Gina
Gina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and great value!

Reviewed on 2020/11/30

Pros

I've been using this software for about 6 months. I switched over from another aesthetic EMR platform due to cost. Aesthetic record offers all the necessary features of the more costly platforms for a fraction of the price. It even has features the more expensive platforms do not have.

Cons

There isn't really anything I don't like. Customer service is a message system within the app rather than speaking to a person over the phone. However, it is still immediate and has solved my issues or answered by questions almost immediately.

Lexi
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software for Business Big or Small!

Reviewed on 2020/12/01

The staff at Aesthetic Record are always there to answer any questions I have - the text option on...

The staff at Aesthetic Record are always there to answer any questions I have - the text option on the app is easy to use, and I know I'll get a prompt response every time. [SENSITIVE CONTENT HIDDEN] were super flexible in booking my teaching seminars and made my onboarding process a breeze! The YouTube videos are incredibly helpful whenever I need a quick "how to" or refresher.

Pros

Firstly, how inexpensive this software is. I was shocked to learn how affordable it was, especially as a small business over. I also love how versatile Aesthetic records is. I can do everything from place product orders, to host virtual consultations (which is critical in today's climate) to collect payment, distribute gift cards, and so much more! This software also gives me peace of mind come tax season - I know all of my financial information is accurate, organized, and up to date.

Cons

I can't really think of anything I don't like about this software.

Alternatives Considered

Salon / Spa Account Manager

Reasons for Switching to Aesthetic Record

The competitive price, how user friendly it is, and how I could complete every task involved in running my business in one program. Lastly, that I could trial the software for 2 weeks before purchasing, which proved to me how Aesthetic Record undeniably delivers an enhanced customer and client experience.
Elizabeth
Elizabeth
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible customer service DELAYS patient care

Reviewed on 2024/02/12

overall experience is BAD - do not recommend.

overall experience is BAD - do not recommend.

Pros

ease of photos and before and afters stored in the patient chart

Cons

You can only contact customer service through CHAT - they do NOT have a phone number to contact in case of an emergency. So if you patient has a complication and your eprescribing goes down, you can not help your patient! This is absolutely unacceptable and this company should be banned from providing EMR services if they can not guarantee a patient care issue is their #1 priority. Over the years customer service has consistently been inaccessible. The POS is useless, freezes constantly. I only use square as my POS because AR is so unreliable. You can not send invoices to patients. They update the app constantly which interrupts charting and does not allow you to save your LONG NOTES because of a forced update. If you have multiple ipads that need updating this is a constant battle. You can only chart on the app and can not do any documentation on the web browser - so if you forgot your ipad, you're out of luck.

But for me it is the disregard for patient safety that is a HUGE RED FLAG. DO NOT GET! Look into Jane, Charm, Symplast

Mareena
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible Customer Service

Reviewed on 2023/12/15

It has not been pleasant and the company does not care about customer satisfaction and fails to...

It has not been pleasant and the company does not care about customer satisfaction and fails to return messages about feedback. I am not even sure of I am actually talking to a person when you use the chat for help or a bot. No phone number to call or stalk to anyone.

Pros

Affordable
Easy to use
Prescribing available
Messages clients via text with reminders

Cons

Terrible customer service. No in person contact, only help is through chat and most of the time they are clueless. They cannot help you with any eprescribing issues You have to use both a desktop and iPad in order to complete a transaction. Using the wallet causes a lot mistakes. Their third party payment system fails to work often and they force you to do a manual entry and charge the business a higher percentage.

Jody
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Customer Service

Reviewed on 2020/11/16

Customer service is EXCELLENT. Very responsive - I was online with an agent from about 4 pm this...

Customer service is EXCELLENT. Very responsive - I was online with an agent from about 4 pm this afternoon until about 7:15 pm to resolve a critical issue. The agent identified my problem and took action. The reason it took 3 hrs was because he had to call one of the administrators of the company on a Sunday afternoon who took his call and helped to resolve my issue. Now that is customer service. I had to forward documentation that I was who I was (understandably) and show that I was the true owner of my company and the legal administrator. My agent [SENSITIVE CONTENT HIDDEN] also took care of deactivating the employee who was fired and set me up as the legal administrator in a matter of minutes once they received my documentation. They did not make me wait until Monday for normal business hours to resolve the issue since this was a serious breach of confidentiality involving potential legal issues/problems caused by this employee. [SENSITIVE CONTENT HIDDEN] is definitely an asset to this company and a person with a great attitude. He made my issue a priority and validated me and my concerns without hesitation despite having to work overtime to get the job done. Well done [SENSITIVE CONTENT HIDDEN]

Pros

Not into it just yet since I was just made the official administrator today. Will post updated review and impressions later.

Cons

A little hard to navigate and find what I need however, I just discovered that an employee set herself up as the administrator which may be why I have not been able to do all the things I have needed to do to get this program up and running efficiently. I will update my review once I am able to actually run this program as the real administrator.

Showing 5 reviews of 58 Read all reviews

Aesthetic Record FAQs

Below are some frequently asked questions for Aesthetic Record.

Aesthetic Record offers the following pricing plans:

  • Starting from: US$12,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Aesthetic Record offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers - Essentials and Accelerator. One-time setup up is also included in subscriptions. Pricing and functionality - outlined below - scales with number of users. Essentials: · Monthly - $12/Month/Per User with $199 One-Time Setup Fee · Annually - $10/Month/Per User with $199 One-Time Setup Fee Accelerator: · Monthly - $16/Month/Per User with $199 One-Time Setup Fee · Annually - $13/Month/Per User with $199 One-Time Setup Fee

Aesthetic Record has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Aesthetic Record supports the following languages:

English

Aesthetic Record supports the following devices:

iPhone (Mobile), iPad (Mobile)

Aesthetic Record integrates with the following applications:

ActiveCampaign, HubSpot Marketing Hub, Intercom, Mailchimp, Stripe, Zapier, Zoho CRM

Aesthetic Record offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Aesthetic Record.