PropertyBoss

Rental property management software for housing communities

3,9 /5 (9 reviews) Write a Review!

PropertyBoss Overview

What is PropertyBoss?

PropertyBoss is a property management software designed to help property managers across single or multi-family and student housing communities streamline accounting, tenant or lease tracking, budgeting, and building maintenance operations. It enables prospective tenants to fill out online applications, electronically sign rent agreements, and send documents to property managers via email.

Features of PropertyBoss include data export, electronic signature capture, archiving, workflow management, payment reminders, communications management, and more. It offers a resident portal, which lets residents update contact information, view transaction history, and process one-time or recurring payments through various methods including debit or credit card processing, check transfers, and bank drafts. The platform also allows supervisors to create work orders, attach documents or photos, and assign tasks to external vendors in real-time.

PropertyBoss facilitates integration with QuickBooks, an accounting solution, which helps property owners automatically synchronize billing and payment data in real-time. The platform enables administrators to screen tenants for credit, criminal, or eviction history, track accounts payable, and generate financial statements.

PropertyBoss Overview

Pricing

Starting from
US$1,25/month

Pricing options

Free Trial
Subscription
Value for money

PropertyBoss pricing starts at $1.25/unit/month. Please contact PropertyBoss Solutions directly for larger unit counts.


PropertyBoss Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

PropertyBoss navigator
PropertyBoss manage groups
PropertyBoss rentroll navigator
PropertyBoss video PropertyBoss screenshot: PropertyBoss navigator PropertyBoss screenshot: PropertyBoss manage groups PropertyBoss screenshot: PropertyBoss rentroll navigator

PropertyBoss Reviews

PropertyBoss Reviews

Overall rating
3,9
/
5
Excellent
4

Very good
2

Average
2

Poor
0

Terrible
1

Value for Money
3,6
Features
3,9
Ease of Use
3,6
Customer Support
3,8
67% recommended this app
Cindy G.

Meets Our Needs

We have used PB for nine years now and have found it to be accurate and reliable. The ability to integrate with QuickBooks allows us to keep accurate property management records and easily incorporate that into business financial information in QuickBooks while satisfying our state real estate commission requirements.


Glenda G.

Property Boss for Rental Management

We have used Property Boss for several years, they are continually up grading and adding features. The customer service is OUTSTANDING, it is the best part of using the software - The software is fairly easy to use, and makes keeping track of tenants, maintenance & owners pretty seamless. We use the built in accounting (I was VERY happy to give up quickbooks). The add ons include a inspection software, we have decided this does not work for the actual move in & move outs as it takes to long and the pictures are low quality, great for interim inspections though. The resident portals & Paylease options have been a great boon. Overall rating is A- If they would just add some additional accounting features, such as being able to track Mortgages (loan balances, escrow balances, interest paid) and property depreciation, I would be in heaven


Ashley C.

Previous 7 year client

Property Boss has some great aspects to the software that I miss in our new system, but overall, we are much happier with our switch. Getting in touch with support at Property Boss is not easy, you have to leave a voicemail or send an email, and you might hear back that same day, or it might be the next day. Our new software, I can have support on the phone in less than 15 minutes. I would recommend Property Boss for those property managers who only plan to manage less than 200 properties, and do not plan to grow. You only have to pay per user, so it can be affordable and get the job done if you are just a very small property management company.


Jan L.

PropertyBoss user

They are helpful in trying to find us solutions to unique issues, such as management of short term rentals.


Glenda E.

Property Managers Review

Have been using this program for years, have added several additional services (resident portals, credit cards & EFT payments, website hosting...) I find it to be versatile and easy to navigate for the basic uses, takes alittle education for the additional features


Cindy G.
Industry: Real Estate
Company size: 2-10 Employees

Meets Our Needs

Used Daily for 2+ years
Reviewed on 2020/05/15
Review Source: Capterra

We have used PB for nine years now and have found it to be accurate and reliable. The ability to integrate with QuickBooks allows us to keep accurate property management records and easily incorporate that into business financial information in QuickBooks while satisfying our state real estate commission requirements.

Pros

We began using PB as a standalone desktop version with QuickBooks integration. We recently switched to the hosted version of PB with QuickBooks integration. Being able to access PB remotely is both convenient and has allowed us to expand our business with additional brokers.

Cons

I 'self-taught' myself with PB, but over the last nine years of using it have found it to fairly straightfoward. Sometimes, though, it is not always intuitive to locate a particular screen to alter settings. Otherwise, the most challenging aspect of using the software was setting up the Quickbooks account integration - particularly for accrual based Quickbooks company files.

Response from PropertyBoss Solutions

Hi Cindy, thank you very much for reviewing PropertyBoss! We appreciate your feedback and your partnership over the last 9 years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Glenda G.
Industry: Real Estate
Company size: 2-10 Employees

Property Boss for Rental Management

Used Daily for 2+ years
Reviewed on 2016/11/22
Review Source: Capterra

We have used Property Boss for several years, they are continually up grading and adding features. The customer service is OUTSTANDING, it is the best part of using the software - The software is fairly easy to use, and makes keeping track of tenants, maintenance & owners pretty seamless. We use the built in accounting (I was VERY happy to give up quickbooks). The add ons include a inspection software, we have decided this does not work for the actual move in & move outs as it takes to long and the pictures are low quality, great for interim inspections though. The resident portals & Paylease options have been a great boon. Overall rating is A- If they would just add some additional accounting features, such as being able to track Mortgages (loan balances, escrow balances, interest paid) and property depreciation, I would be in heaven

Pros

Customer service, ease of use

Cons

Needs additional accounting abilities

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ashley C.
Industry: Real Estate
Company size: 11-50 Employees

Previous 7 year client

Used Daily for 2+ years
Reviewed on 2019/02/27
Review Source: Capterra

Property Boss has some great aspects to the software that I miss in our new system, but overall, we are much happier with our switch. Getting in touch with support at Property Boss is not easy, you have to leave a voicemail or send an email, and you might hear back that same day, or it might be the next day. Our new software, I can have support on the phone in less than 15 minutes. I would recommend Property Boss for those property managers who only plan to manage less than 200 properties, and do not plan to grow. You only have to pay per user, so it can be affordable and get the job done if you are just a very small property management company.

Pros

Property Boss has some good features; it was one of the best when we selected the software 7 years ago. Some positives to this software is the accounting, it is owner-based vs. property based, so when there are not funds on one property coming in, you do not have to transfer funds to pay bills on those properties as all the funds for multiple properties owned by the same individual/company sit on one account. There are also tons of reports you can run for a variety of accounting purposes, our new software system has only a fraction of reports available. I do miss this aspect of Property Boss.

Cons

As I stated previously, Property Boss was an excellent choice for us 7 years ago when we started business. Over the years, they have produced very little updates to the software to stay current in the property management industry. There are little to no communication aspects to this software to track communication with tenants/owners, they do not have the ability to text tenants from the software, you're suppose to be able to email, but our email module would never work. The inspection tool is not really a tool at all, no app on your phone, an extremely outdated look, and probably our biggest reason for finally leaving is that the software is server based, not web based. Our employees were unable to pull up Property Boss from the phones, or any computer. If you do not have the software downloaded to your computer, you cannot access your account. This creates nightmares for after hours maintenance when trying to pull tenant contact info and owner's info. Our biggest reason for finally leaving was the server issues. We were constantly being kicked off of Property Boss while working during the day, and have to stop and reconnect. We even upgraded our internet in our office in an attempt to make the software operate more quickly and stop the constant interruptions, but it didn't help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Jan L.
Industry: Real Estate
Company size: 11-50 Employees

PropertyBoss user

Used Daily for 2+ years
Reviewed on 2020/05/13
Review Source: Capterra

They are helpful in trying to find us solutions to unique issues, such as management of short term rentals.

Pros

I like the integration of the online application to the tenant applicant database and ultimately to be able to move in the tenant easily.

Cons

Because the software is so robust, one does have to recognize that it will take some time to learn to use it. The beauty of that, of course is that it does a lot of things.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Glenda E.
Industry: Real Estate
Company size: 51-200 Employees

Property Managers Review

Used Daily for 2+ years
Reviewed on 2016/06/21
Review Source: Capterra

Have been using this program for years, have added several additional services (resident portals, credit cards & EFT payments, website hosting...) I find it to be versatile and easy to navigate for the basic uses, takes alittle education for the additional features

Pros

Multiple portals
General Ledger
Multiple Reports
Multiple Integrated payments
Integrated Website

Cons

Does not track Mortgage escrow or balances (hard to report property taxes or interest)
Difficult to search the GL for specific amounts

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,3/10
Based on 9 user ratings
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PropertyBoss Pricing

PropertyBoss Pricing

Starting from
US$1,25/month
Free Trial
Subscription
Value for money

PropertyBoss pricing starts at $1.25/unit/month. Please contact PropertyBoss Solutions directly for larger unit counts.

PropertyBoss pricing starts at $1.25/unit/month. Please contact PropertyBoss Solutions directly for larger unit counts.

Value for Money
3,6/5
Based on 9 user ratings
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PropertyBoss Features

PropertyBoss Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
3,9/5
Based on 9 user ratings
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Categories

PropertyBoss FAQs

PropertyBoss FAQs

Below are some frequently asked questions for PropertyBoss.

Q. What type of pricing plans does PropertyBoss offer?

PropertyBoss offers the following pricing plans:

Starting from: US$1,25/month

Pricing model: Subscription

Free Trial: Not Available

PropertyBoss pricing starts at $1.25/unit/month. Please contact PropertyBoss Solutions directly for larger unit counts.

Q. What are the main features of PropertyBoss?

We do not have any information about PropertyBoss features

Q. Who are the typical users of PropertyBoss?

PropertyBoss has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does PropertyBoss support?

PropertyBoss supports the following languages:

English

Q. What type of pricing plans does PropertyBoss offer?

PropertyBoss has the following pricing plans:

Subscription

Q. Does PropertyBoss support mobile devices?

PropertyBoss supports the following devices:

Android, iPhone, iPad

Q. What other apps does PropertyBoss integrate with?

PropertyBoss integrates with the following applications:

QuickBooks Online

Q. What level of support does PropertyBoss offer?

PropertyBoss offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum