About Propertyware

Propertyware is a cloud-based property management solution that enables users to market their properties online, manage properties through a web-based interface, and offer accounting features. The product is well suited for the needs of small & midsized businesses, as well as for single-family and low density & small residential property managers. The solution also helps individual landlords to manage rental properties & tenants.

Propertyware offers a property management module that enables users to organize & share all owner & tenant contact details and property information at a secure and centralized location.The product also enables users to automate renewals, and the tasks associated with tenants moving in or out of the property such as lease management, lease bumps, and CRP (Certificate of Rent Paid) forms. The collaboration feature of the property module enables users to manage conversations between all stakeholders, write standard letters related to property documentation, track activities, create audit logs, and sync schedules with Outlook & Google Calendar. The document management feature of the module allows users to easily upload & organize documents, make important documents accessible offline, and ensure document security in cloud-based data centers. Additionally, the module offers features such as tenant & owner portals, work order management, real-time reporting & analytics, and mobile integration.

Propertyware also offers an online marketing module including features such as lead management, contact center lease calls, and tenant screening. The product also offers an accounting module with payment management, budgeting, electronic payments, and integration with third-party software such as QuickBooks. Key customers of the software include CrestCore Realty, 3rd Base Realty, Husky Real Estate Group, and Garner Properties.


Key benefits of Propertyware

? Propertyware caters to the needs of all type of property holders: enabling fee managers to handle property & fees for owners; asset managers to manage bank owned properties; and landlords to manage rental properties & tenants.

? The software stores all data in the cloud, enabling users anytime access to customer & property data from any device type.

? The product allows users to communicate lease status, owner statements, work order status, or any other communication through a branded customer portal.

? Propertyware enables users to track leads throughout the sales lifecycle with tools for integrated call tracking and prospect management.

? The product offers built-in dashboards & reporting features that enable users to evaluate their project ROI.

? The product offers integration with QuickBooks to track expenses and accept payments via credit card.


Images

Propertyware Software - Propertyware offers accounting solution designed for property managers
Propertyware Software - Propertyware offers business analytics dashboards & reports for better decision making
Propertyware Software - Propertyware offers call tracking for better leasing decisions
Propertyware Software - Propertyware offers communication & collaboration tools
Propertyware Software - Propertyware offers document management feature to ensure paperless workflow
Propertyware Software - Propertyware offers lead tracking increasing conversion rates
Propertyware Software - Propertyware offers mobile based solutions enabling 24-7 customer access
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Propertyware video
Propertyware video
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Propertyware Software - Propertyware offers accounting solution designed for property managers
Propertyware Software - Propertyware offers business analytics dashboards & reports for better decision making
Propertyware Software - Propertyware offers call tracking for better leasing decisions
Propertyware Software - Propertyware offers communication & collaboration tools
Propertyware Software - Propertyware offers document management feature to ensure paperless workflow
Propertyware Software - Propertyware offers lead tracking increasing conversion rates
Propertyware Software - Propertyware offers mobile based solutions enabling 24-7 customer access

Not sure about Propertyware? Compare with a popular alternative

Propertyware

3,9 (308)
VS.
Highly reviewed

Starting Price

US$1,00
month
US$1,00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

36
116

Integrations

1
37

Ease of Use

3,7 (308)
4,2 (310)

Value for Money

3,8 (308)
4,5 (310)

Customer Service

4,0 (308)
4,6 (310)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

3,9 /5
(308)
Value for Money
3,8/5
Features
3,8/5
Ease of Use
3,7/5
Customer Support
4,0/5

Already have Propertyware?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 308
Meghan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You won't regret it.

Reviewed on 2020/01/21

Love it. It has smoothed out our processes and has helped us to integrate time saving technology...

Love it. It has smoothed out our processes and has helped us to integrate time saving technology solutions which we would not have had otherwise. Tenant portals, communication trails, time logs on maintenance requests.

Pros

Customer Service. Constant Improvements. Meets me where I am in support of my business functions. It was the first company to offer certain items that I needed to have the software work for my business. Ease of attaching documentation to the customer accounts.

Cons

Trying to create custom reports and customizing the dashboards. It does not promote commercial units online. Financial side of software was not an ideal solution. We reverted to Quickbooks which we have used for 20 years. Needs a better mobile solution (which they are working on as of 1/1/20)

Richard
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Propertyware Software - ease of use, many features and awesome support

Reviewed on 2021/09/03

Pros

The software has many useful features for example Custom fields, customized reporting, and automated scheduling of reports. Integration with DocuSign is a huge time saver. The support is awesome. I always get a response from my initial phone call to support.

Cons

I think there is room for improvement on the mobile app other than that I am extremely happy with the software.

Alternatives Considered

Rent Manager

Reasons for Choosing Propertyware

Appfolio was horrible, no support, Had to wait up to a week fro a response

Reasons for Switching to Propertyware

I felt it was a better product
Naz
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

ACH EPay Trigger 5th Day (False Info)

Reviewed on 2017/12/14

Solution: PW needs to place in their tool a trigger that if Bank does NOT reply within the 5th...

Solution: PW needs to place in their tool a trigger that if Bank does NOT reply within the 5th business day with Funds Transmitted, then Transaction is DECLINED. Currently there is no such trigger. PM BEWARE !!

Pros

This product has the basic typical platform that most PM Tools provide. Input information into a database is alright.

Cons

To All BeWare !!

Problem: Out PM Company was seeing that when a Tenant pays rent via the Tenant Portal ACH Payment (EPay Status: Pending, PW Cycle: Approved, Processed, Originated) the Epay Status would go from Settled one day to Returned the next. Heven forbid the PM Company paid their Owners based upon this FALSE information (EPay Status: Settled, PW Cycle: Pending, No Reply from Bank).

Property Ware (PW) Process is Tenant submits a payment via Tenant Portal EPay (PM sees in PW Tool: Pending). PW goes through many cycles (PW Cycles: Approved, Processed, Originated, but still the PM sees in PW Tool: Pending). PW states that it can take up to 3 to 5 business days to process the payment (FALSE Info). Within 3-5 business days if PW does not hear back from Bank that Tenant funds are approved, then PW on its own will change the status to Settled (PM see in PW Tool: Settled, PW Cycle: Settled (False Info)).

You as the PM Company pay your Owners based upon this PW Status: Settled (False Info).

Solution: PW needs to place in their tool a trigger that if Bank does NOT reply within the 5th business day with Funds Transmitted, then Transaction is DECLINED. Currently, there is no such trigger. PM BEWARE !!

It would be nice to have a PW Tool that was looking out for the USERs best interest (PM User) vs the Tenant's best interest (False Info).

Ann
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Support team

Reviewed on 2024/01/11

Pros

Your reports a very good and customizable except when we want to exclude one building

Cons

Your support department does not understand our questions and does not have enough Property ware "hands on" experience to answer any question.

Response from RealPage

Your feedback is much appreciated, Ann! We'll pass it on to our leadership.

Kellie
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A small business glance to Propertyware

Reviewed on 2023/02/15

This software saves me time, and this is ALWAYS a good thing.

This software saves me time, and this is ALWAYS a good thing.

Pros

The accounting aspect is critical and Propertyware nails it. I do wish you didn't need to be an actual accountant or bookkeeper to figure out how to make adjustments. This part is difficult and can take a lot of time to figure it out.

Cons

The Statements need to be more customized. I have several owners that are LLC's that want to see their Reserves broken out on their monthly statements.

Alternatives Considered

AppFolio Property Manager

Reasons for Switching to Propertyware

Price. At the time Propertyware was less expensive for the small business owner than Appfolio.

Response from RealPage

Thanks for your review, Kellie! We agree that saving time is always a good thing.

If you haven't already, reach out to our support team with regard to submitting your suggestion for reports as part of our voice of the customer initiative.

- Charlie W

Showing 5 reviews of 308 Read all reviews

Propertyware FAQs

Below are some frequently asked questions for Propertyware.

Propertyware offers the following pricing plans:

  • Starting from: US$1,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

• $250 per month • Contact Propertyware for pricing quotes

Propertyware has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Propertyware supports the following languages:

English

Propertyware supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Propertyware integrates with the following applications:

QuickBooks Online Advanced

Propertyware offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Propertyware.