About Sterling

Sterling is a technology-enabled service that helps businesses in finance, healthcare, hospitality, manufacturing, and other industries conduct employee background checks and identity verification. It enables recruiters to conduct criminal background checks and civil court record searches to gain insight into breach of contracts, civil judgments, domestic disputes, and restraining orders.

Sterling's drug and health screening functionality enables organizations to conduct various types of online training and occupational health screening, such as Fit For Duty exams, vaccination checks, and biometric services. It uses machine learning algorithms to perform social media checks, whilst maintaining compliance with EEOC, FCRA, and GDPR guidelines. The post-hiring workforce monitoring module provides real-time risk alerts on employee criminal activities, including DUIs, assaults, and theft. Hiring managers can use the self-service portal to access and download dashboards to gain insight into the entire background and drug and health screening process.

Sterling comes with an API, which allows users to integrate the system with third-party applications, such as Workday, Jobvite, Linkedin, and more. It provides a separate candidate portal, which lets applicants upload relevant information and track background check completion progress. The built-in corporate and government forms library provides access to forms, such as disability disclosure, tax withholding, emergency contacts, and employee benefits.

Devices

Business size

S M L

Images

Sterling candidate hub
Sterling consent form
Sterling main dashboard
View 4 more
Sterling video Sterling screenshot: Sterling candidate hub Sterling screenshot: Sterling consent form Sterling screenshot: Sterling main dashboard

Features

Total features of Sterling: 33

  • API
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Background Screening
  • Batch Processing
  • Client Portal
  • Compliance Management
  • Customizable Categories
  • Customizable Forms
  • Data Verification
  • Digital Signature
  • Electronic Signature
  • Employee Onboarding
  • Employment Eligibility Verification
  • Employment Screening
  • Forms Management
  • Mobile Signature Capture
  • Monitoring
  • Online Applications
  • Quality Assurance
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Assessment
  • SMS Messaging
  • Screening Services Integration
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Third Party Integrations
  • Traceability

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Reviews

Overall rating

4,2 /5
(13)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
3,8/5

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Showing 5 reviews of 13
Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

TENANT APPLICATIONS AND SCREENING

Reviewed on 2018/12/15

The low cost and ease of use makes this product perfect for our needs.

The low cost and ease of use makes this product perfect for our needs.

Pros

This work great for performing credit checks on rental applications. Work seamlessly and gives me results within 24 hours. Plus they only charge per check so easily billed out.

Cons

They seem to have a really long billing cycle so I often get a bill long after the check so have to cross check to make sure the proper person is being billed.

Sharyn S.
Overall rating
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Robust background screening solution

Reviewed on 2018/12/05

Pros

I have used other background check services but this one is the most thorough. It can do a credit check very quickly. Doing a standard background check is typically quick unless the candidate has lived in several different states. For any background check platform, it will generally take a while for it to get through all the states so that's not atypical. I have had more success than not and I do like the way the reports are listed. It's very clear cut and concise.

Cons

On one occasion, I did have a background check take a long time for a candidate and it held up their employment. I'm not sure why it got stuck other than I was told the court was taking a long time releasing records but overall that was the only con I really encountered.

Shikha V.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sterling-Over all good but needs improvement.

Reviewed on 2019/03/20

I am not completely satisfied with some of the features provided by Sterling but this is the...

I am not completely satisfied with some of the features provided by Sterling but this is the preferred vendor for some of our clients. It has room for improvements.

Pros

Sterling is an online platform which provides screening and investigation services. I have been using this software for almost 6 years now and it has become advanced as compared to its previous versions. However, there is still quite a lot room for improvement.
In most of the cases, the turn-around time for criminal check is quick except for few county/state-wide checks. The package set up process is easy and the customer service is good. It offers variety of checks and fulfil the background check requirements from the client every time. They even offer the facility to schedule appointment for drug and medical tests. The user interface is pretty simple and user friendly and does not require detailed instructions to complete the link.
The portal allows view/download the report without the reviewer’s comments. The report generation process is easy and the final report look clean and clear.

Cons

Firstly, there is no intimation as soon as a consultant completes the background check link. They only send an email when the report is complete or they need supporting information/documentation. They should intimate us within 2 days if they are not able to get any response from the employer so that we can start following up with the employee for alternate numbers/documentation. This would expedite the process for everyone. Since there are other strong competitors in the market, they need to focus on the weaknesses in order to sustain in the market.

Melissa B.
Overall rating
  • Industry: Security & Investigations
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Easy Easy!!!

Reviewed on 2018/08/06

Great program, using this is very helpful to the business field I am in and makes things move along...

Great program, using this is very helpful to the business field I am in and makes things move along fluidly.

Pros

Sterling is very easy to use, from the data entry point to finding your completed reports. You can choose your options for running just a background check or adding a motor vehicle report to it. There are also additional options like credit reports for employment purposes and many more. You can pick and choose what you need for each candidate. Turnaround time is generally pretty fast.

Cons

I do not like that I cannot add multiple peoples information at the same time when ordering the same check for more than one candidate.

Crisanto C.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use with quick result.

Reviewed on 2017/12/06

Having used this software gives us accurate and quick result necessary in making business decision.

Having used this software gives us accurate and quick result necessary in making business decision.

Pros

This system is very user friendly. You just need a few clicks to complete your transaction. And the result is given to you if not today, you will get it tomorrow. They notify you if there will be delay in the result and will provide you estimated time to completion. I love the free webinars that they provide to their clients. This is something that is very valuable for us as part of their product features. Their customer support team are all great and very knowledgeable of the product.

Showing 5 reviews of 13 Read all reviews

Sterling FAQs

Below are some frequently asked questions for Sterling.

Sterling offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact Sterling directly for pricing details.

We do not have any information about Sterling features

Sterling has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Sterling supports

Sterling supports the following devices:

Sterling integrates with the following applications:

Agile HR, Avature, Bullhorn ATS & CRM, Bullhorn Jobscience, Cornerstone HR, Fountain, Greenhouse, JazzHR, Jobvite, Lever, LinkedIn for Business, Pereless, SmartRecruiters, SmartSearch, TribeHR, iCIMS Talent Cloud, talentReef

Sterling offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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