Sterling

4.1 (28)
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Technology-enabled background check service

About Sterling

Sterling is a technology-enabled service that helps businesses in finance, healthcare, hospitality, manufacturing, and other industries conduct employee background checks and identity verification. It enables recruiters to conduct criminal background checks and civil court record searches to gain insight into breach of contracts, civil judgments, domestic disputes, and restraining orders.

Sterling's drug and health screening functionality enables organizations to conduct various types of online training and occupational health screening, such as Fit For Duty exams, vaccination checks, and biometric services. It uses machine learning algorithms to perform social media checks, whilst maintaining compliance with EEOC, FCRA, and GDPR guidelines. The post-hiring workforce monitoring module provides real-time risk alerts on employee criminal activities, including DUIs, assaults, and theft. Hiring managers can use the self-service portal to access and download dashboards to gain insight into the entire background and drug and health screening process.

Sterling comes with an API, which allows users to integrate the system with third-party applications, such as Workday, Jobvite, Linkedin, and more. It provides a separate candidate portal, which lets applicants upload relevant information and track background check completion progress. The built-in corporate and government forms library provides access to forms, such as disability disclosure, tax withholding, emergency contacts, and employee benefits.


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Sterling Software - Sterling candidate hub
Sterling Software - Sterling consent form
Sterling Software - Sterling main dashboard
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Sterling video
Sterling Software - Sterling candidate hub
Sterling Software - Sterling consent form
Sterling Software - Sterling main dashboard

Not sure about Sterling? Compare with a popular alternative

Sterling

4.1 (28)
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Starting Price

US$1.00
US$29.99

Pricing Options

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Free trial
Free version
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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.1 /5
(28)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
3.7/5

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Showing 5 reviews of 28
Tanim
Tanim
Overall rating
  • Industry: Internet
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Probably the best I have ever used

Reviewed on 2022/01/27

Pros

The best thing about this is, it is simple and easy to use. It is pretty works very well for Background checks, I-9 verifications and others. It is quite feature rich.

Cons

It is a little slow, most of the times.
Other than that, I like pretty much everything.

Chris
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sterling is a solid product. Everything you want in a background screening provider.

Reviewed on 2024/08/15

Overall excellent experience. Salesforce is top notch and customer service has been responsive.

Overall excellent experience. Salesforce is top notch and customer service has been responsive.

Pros

Sterling has a very nice interface and overall it's a smooth running program. Great network for drug screens and timely background screening results.

Cons

I would like the move to their Modern Hub completed. Right now we have the two options and can toggle between them. Do the Modern view and just continue to improve that.

Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good Services, Poor Customer Service, Dated User Experience

Reviewed on 2025/01/06

Overall, they are a good provider, and one of the only ones in Canada that doesn't a decent job at...

Overall, they are a good provider, and one of the only ones in Canada that doesn't a decent job at performing pre-employment checks. Their platforms needs updating as does their SLAs with customers.

Pros

They have a variety of service offerings that are available to their clients and they often get completed packages in a short period of time.

Cons

They customer service was slow to respond to requests.
Their platform is dated, and it doesn't have the best user experience (customer or applicant)

Alternatives Considered

Certn

Reasons for Switching to Sterling

They were recently acquired by another organization that will position them to be a well known brand.
Lisa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sterling Review

Reviewed on 2024/07/15

I have had a positive experience with Sterling.

I have had a positive experience with Sterling.

Pros

Sterling is very user friendly and the process is very timely.

Cons

Sometimes the different options available can be confusing.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

TENANT APPLICATIONS AND SCREENING

Reviewed on 2018/12/15

The low cost and ease of use makes this product perfect for our needs.

The low cost and ease of use makes this product perfect for our needs.

Pros

This work great for performing credit checks on rental applications. Work seamlessly and gives me results within 24 hours. Plus they only charge per check so easily billed out.

Cons

They seem to have a really long billing cycle so I often get a bill long after the check so have to cross check to make sure the proper person is being billed.

Showing 5 reviews of 28 Read all reviews

Sterling FAQs

Below are some frequently asked questions for Sterling.

Sterling offers the following pricing plans:

  • Starting from: US$1.00
  • Free Trial: Not Available

Please contact Sterling directly for pricing details.

Sterling has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Sterling supports the following languages:

English

Sterling supports the following devices:

Sterling integrates with the following applications:

Agile HR, Avature, Bullhorn ATS & CRM, Cornerstone HR, Fountain, Greenhouse, JazzHR, Jobvite, Lever, LinkedIn for Business, Pereless, SmartRecruiters, SmartSearch, TalentReef, iCIMS Talent Cloud

Sterling offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Sterling.