Beds24

PMS platform with channel manager and payment processing

4,8 /5 (48 reviews) Write a Review!

Beds24 Overview

What is Beds24?

Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more.

Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones.

With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.

Beds24 Overview

Pricing

Starting from
US$9,90/month

Pricing options

Free Trial
Subscription
Value for money

Beds24 offers pay-as-you-go pricing with no contract or minimum term required. Property management and online booking for one room starts at $9.90 per month while the channel manager starts at $2.00 per month. Additional add-ons and extras are also available.
Please contact Beds24 directly for full pricing details.


Beds24 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
English, German

Media

Beds24 is accessible from multiple devices
Beds24 dashboard
Beds24 screenshot: Beds24 is accessible from multiple devices Beds24 screenshot: Beds24 dashboard

Beds24 Reviews

Beds24 Reviews

Overall rating
4,8
/
5
Excellent
44

Very good
0

Average
2

Poor
1

Terrible
1

Value for Money
4,9
Features
4,9
Ease of Use
4,4
Customer Support
4,7
92% recommended this app
Veronica cecilia A.

The best channel manager

I manage all my customers b&b , tours , activities, rental all in one.
You don't have to purchase anything else.
You pay for your usage.
I highly recommend it!


Verified Reviewer

Power, Reliability, Flexibility

We have unified our platforms, cut our admin time dramatically, streamlined processes and increased direct business as a result of having B24. Its a powerful engine that it going to help the growth of the business.


Yogendra man S.

Best software to use for Hotels and B&Bs


Carlo B.

Smart and complete

The perfect solution to manage hotels and residences. Very good, smart, and easy to use. Complete for a good price.


David L.

Simply the best PMS solution

I love it. It does everything I want it to and I have total control of everything. With previous PMS's I have used, if there was an issue with, say one of my Airbnb listings, I would have to wait to raise a support ticket and get the PMS company to try and figure out the problem. With beds24, the tools to do that are at my disposal. 9 times out of 10 I'm able to fix a problem straight away myself. When I can't, the support are there within 24 hours (every time) to help. That being said, this is the most bug-free system I have used. So far the only issues which have come up have been of my making.


Veronica cecilia A.
Industry: Hospitality
Company size: 2-10 Employees

The best channel manager

Used Daily for 2+ years
Reviewed on 2020/07/18
Review Source: Capterra

I manage all my customers b&b , tours , activities, rental all in one.
You don't have to purchase anything else.
You pay for your usage.
I highly recommend it!

Pros

I'm a reseller and this software has a lot of features. Easy to set up and manage.
Support it's on line. Intuitive. Adaptive and integrated with all application and platforms.
You will improve timing . Tori's , activities, b&b. Everything all in one.

Cons

Could be more accessible for Latin American payments. Like Mercado Pago.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Hospitality
Company size: 11-50 Employees

Power, Reliability, Flexibility

Used Daily for 6-12 months
Reviewed on 2020/05/21
Review Source: Capterra

We have unified our platforms, cut our admin time dramatically, streamlined processes and increased direct business as a result of having B24. Its a powerful engine that it going to help the growth of the business.

Pros

Beds24, unlike a lot of PMS platforms, does what it says it will, reliably, every time. This is crucial in our industry where guest expectations are high and failure is unacceptable.

The level of API connectivity to OTA channels is way above the majority of the competitors and if you look on Booking.com you will see the reliability is in some case 15-20% above that of some of the big name platforms.

The team at B24 are responsive to customer needs and make small and big enhancements to the system on an ongoing basis.

The API is powerful and we have used it in a number of different circumstances now to enhance guest experience.

Cons

The User Interface has a steep learning curve, but once you have it clear in your mind then it's fine. It may not be as beautiful as some, but I've learned the hard way and appreciate B24 reliability, scalability and functionality over pretty screens...

I would like to see a native mobile app on IOS and Andriod as well as integration to additional pricing tools like Beyond Pricing and Wheelhouse.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Yogendra man S.
Industry: Hospitality
Company size: 2-10 Employees

Best software to use for Hotels and B&Bs

Used Daily for 2+ years
Reviewed on 2020/11/19
Review Source: Capterra

Pros

Beds24 is the most user-friendly and innovative software for hotels and B&Bs. It is highly customizable and integrable to the website as you need. There are limitless possibilities that you can do with this software which is impossible with other similar products. Within beds24 you can choose only services that you use and litterally modify them by yourself anytime without having need to go through the technical support. The customer support is prompt and wonderful.

Cons

There are no particular cons with the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Carlo B.
Industry: Leisure, Travel & Tourism
Company size: 11-50 Employees

Smart and complete

Used Daily for 2+ years
Reviewed on 2020/07/25
Review Source: Capterra

The perfect solution to manage hotels and residences. Very good, smart, and easy to use. Complete for a good price.

Pros

Very smart and not heavy to use and works everywhere.

Cons

Only English support. I would like something sone one speaking my main language Italian or Portuguese.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David L.
Industry: Leisure, Travel & Tourism
Company size: 2-10 Employees

Simply the best PMS solution

Used Daily for 6-12 months
Reviewed on 2020/05/28
Review Source: Capterra

I love it. It does everything I want it to and I have total control of everything. With previous PMS's I have used, if there was an issue with, say one of my Airbnb listings, I would have to wait to raise a support ticket and get the PMS company to try and figure out the problem. With beds24, the tools to do that are at my disposal. 9 times out of 10 I'm able to fix a problem straight away myself. When I can't, the support are there within 24 hours (every time) to help. That being said, this is the most bug-free system I have used. So far the only issues which have come up have been of my making.

Pros

The best feature of this product is the flexibility. Thanks to the auto action function, you can make the system do almost anything you want it to. In an age of increased efficiency and automation, this makes beds24 the ideal product. I'm still only just realising half of the things I can automate, meaning that as I continue using the product, I will be able to continue increasing my efficiencies. The next best, but very much related, characteristic is its ability to integrate with other systems. There's no point trying to be the best at everything. Beds24 gets the nuts and bolts perfect, then makes sure you can hook into other systems extremely easily to fine tune your total tech package.

Cons

Because it is a completely DIY system, it can be quite daunting getting set-up. You have to figure out how to do everything by following the self-help guides. Having said that, you can pay for support sessions if you're finding it difficult. But I would say the only fault of the system is it may turn some people away for not knowing what they have to do. Get past that, and you're in for a wonderful reward.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 48 user ratings
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Beds24 Pricing

Beds24 Pricing

Starting from
US$9,90/month
Free Trial
Subscription
Value for money

Beds24 offers pay-as-you-go pricing with no contract or minimum term required. Property management and online booking for one room starts at $9.90 per month while the channel manager starts at $2.00 per month. Additional add-ons and extras are also available.
Please contact Beds24 directly for full pricing details.

Beds24 offers pay-as-you-go pricing with no contract or minimum term required. Property management and online booking for one room starts at $9.90 per month while the channel manager starts at $2.00 per month. Additional add-ons and extras are also available.
Please contact Beds24 directly for full pricing details.

Value for Money
4,9/5
Based on 48 user ratings
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Beds24 Features

Beds24 Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,9/5
Based on 48 user ratings
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Categories

Additional information for Beds24

Additional information for Beds24

Key features of Beds24

  • Campaign Management
  • Discount Management
  • Document Templates
  • Inventory Management
  • Lead Management
  • Promotions Management
  • Reservations Management
  • Revenue Management

Benefits

• Smart automation tools help manage bookings rates and availability.
• Channel manager keeps inventory and prices automatically up to date across all channels.
• Booking engine includes fully customizable widgets, showing live availability and prices.
• Payment processing for secure guest payment collection.
• Automated routines and simplified workflows to save time and increase efficiency.
• Availability is automatically updated to all sales channels and calendars.
• Automatic payment and deposit collection
• Automated e-mail correspondence based on triggers and events.
• Connections with the many integration partners to streamline processes.
• Flexible and highly customizable system.
• Fully customizable booking engine for commission free direct bookings.
• Quick onboarding via property import from selected OTAs or the Beds24 API.

Beds24 FAQs

Beds24 FAQs

Below are some frequently asked questions for Beds24.

Q. What type of pricing plans does Beds24 offer?

Beds24 offers the following pricing plans:

Starting from: US$9,90/month

Pricing model: Subscription

Free Trial: Available

Beds24 offers pay-as-you-go pricing with no contract or minimum term required. Property management and online booking for one room starts at $9.90 per month while the channel manager starts at $2.00 per month. Additional add-ons and extras are also available. Please contact Beds24 directly for full pricing details.

Q. What are the main features of Beds24?

Beds24 offers the following features:

  • Campaign Management
  • Discount Management
  • Document Templates
  • Inventory Management
  • Lead Management
  • Promotions Management
  • Reservations Management
  • Revenue Management

Q. Who are the typical users of Beds24?

Beds24 has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Beds24 support?

Beds24 supports the following languages:

English, German

Q. What type of pricing plans does Beds24 offer?

Beds24 has the following pricing plans:

Subscription

Q. Does Beds24 support mobile devices?

We do not have any information about what devices Beds24 supports

Q. What other apps does Beds24 integrate with?

Beds24 integrates with the following applications:

Sage | Accounting

Q. What level of support does Beds24 offer?

Beds24 offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base