Beds24

4.8 (99)
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PMS platform with channel manager and payment processing

About Beds24

Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more.

Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones.

With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.


Key benefits of Beds24

• Smart automation tools help manage bookings rates and availability.
• Channel manager keeps inventory and prices automatically up to date across all channels.
• Booking engine includes fully customizable widgets, showing live availability and prices.
• Payment processing for secure guest payment collection.
• Automated routines and simplified workflows to save time and increase efficiency.
• Availability is automatically updated to all sales channels and calendars.
• Automatic payment and deposit collection
• Automated e-mail correspondence based on triggers and events.
• Connections with the many integration partners to streamline processes.
• Flexible and highly customizable system.
• Fully customizable booking engine for commission free direct bookings.
• Quick onboarding via property import from selected OTAs or the Beds24 API.


Images

Beds24 Software - Beds24 is accessible from multiple devices
Beds24 Software - Beds24 dashboard
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Beds24 Software - Beds24 is accessible from multiple devices
Beds24 Software - Beds24 dashboard

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Beds24

4.8 (99)
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Starting Price

US$10.98
month
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month

Pricing Options

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Value for Money

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Reviews

Overall rating

4.8 /5
(99)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.3/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 99
Gordana
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent PMS and Channel Manager with infinite possibilites

Reviewed on 2017/04/14

We've been using Beds24 for more than 3 years now. In that period we've managed from 20 to 30...

We've been using Beds24 for more than 3 years now. In that period we've managed from 20 to 30 properties in total, and Beds24 pms made our day to day activities inmensly easier and it reduced the workload a lot (probably reduced 3-4h of work a day). We had previously tried other PMS, channel managers and booking systems, and none of them offered such possibilites and definitely not for such good price! You can set it to send automatic and totally customizable emails at any point in time (for example immediatelly after receiving the reservation or a few days before the arrival), you can have virtual rooms - meaning you can sell a certain type of apartment easily on booking.com or similar websites and avoid holes in the calendar (=increase profits), program the yield optimizer to increase or lower your price depending on the current occupancy (for example if you have only 2 rooms left and it's 30 or more days before the arrival date, the price can be increased by 10%, etc., or if it's only 2 days to arrival date and you have more than 5 rooms empty, lower the price by 20%, etc.). Works spotlessly with booking.com, importing all the modifications, you can even report the credit card as invalid directly from Beds24. It has its own invoicing system, all kinds of reports, etc. It is absolutely complete. Perhaps it can be a little overwhelming for the first time user (due to so many options) but the support is just amazing, very quick and personal, and taking the time for learning it is definitely worthwhile.

Pros

Endless possibilities to customize it to work best for your needs.

Craig
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best out there, by far!

Reviewed on 2021/12/18

I have literally tried all of the different booking systems out there over the years, Siteminder,...

I have literally tried all of the different booking systems out there over the years, Siteminder, eviivo, innstyle, freetobook etc etc. This is by far the best in every aspect. Obviously part of taking bookings online is the processing of payment and this is where all the providers try and con you. Beds24 integrate with "stripe" but do not charge you to 'connect' to stripe, or do not add an extra processing fee on top

Pros

Initially i liked the low price, however the Auto Actions are a god send, you can automate processes, the possibilities are endless.

Cons

For me personally there wasn't anything i really disliked. Some may find it tricky to setup.

Reid
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

So Disappointed

Reviewed on 2019/12/05

Cost effective, except when syncing errors happen and you miss reservations or get double booked or...

Cost effective, except when syncing errors happen and you miss reservations or get double booked or end up displaying your Airbnb listing with incorrect or missing information.

Pros

Accessible -- low cost to set it up and keep it running, pricing customizable.

Cons

So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design. Good for someone who wants to spend a few weeks becoming an expert on the software.

Response from Beds24.com

We are sorry that you had mistakes with your set up.

I had a look at your support tickets and it seems you mapped your listings to the wrong rooms. Our support team explained this to you and gave you instructions on how to fix the mapping and the problems this had caused.

Also you had a third-party price manager connected directly to Airbnb even tough we told you that you could not use this service because it is not integrated with Beds24.

Rinus
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage my property details in one place

Reviewed on 2020/05/20

Setting up my properties with Beds24 has helped me automate a lot of my processes. I can see all my...

Setting up my properties with Beds24 has helped me automate a lot of my processes. I can see all my bookings in one calendar, update my prices in one place (if needed) and I do not need to remember to send emails to my guests, it is all automated.

Pros

When I joined Beds24 I was pleased that they have wizards to take me thought the basic setup to get me online quickly. They have an extensive help library, with step by step instructions and examples.

I can manage my properties, prices and calendar all in one place. Connecting to the OTAs helps ensure that I keep my calendar upto date. I can quickly change prices when needed and the details are updated to the channels, saves me time rather than having to remember to login to different systems updating calendars and prices.

I can collect payments from my guests and send them emails automatically. I don't need to remember to do it any more.

Cons

I am not very good with computers so at the beginning there was a lot to learn, but the wizards, help pages and support team made it easier and it didn't take long to complete my setup.

Karl
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Channel Manager & Reservations System

Reviewed on 2022/06/23

Managing multiple vacation rentals for our clients, connecting them to channels like AIrbnb,Booking....

Managing multiple vacation rentals for our clients, connecting them to channels like AIrbnb,Booking.com & Expedia.

Pros

The incredible feature set - almost everything you can think about is included in the system. It has an uncomparable amount of features to other channel managers I have used.

Cons

The UI interface could be better. You might need to be a bit technical to use it. In my case, coming from an IT background - this is actually a plus, as I find it very configurable.

Showing 5 reviews of 99 Read all reviews

Beds24 FAQs

Below are some frequently asked questions for Beds24.

Beds24 offers the following pricing plans:

  • Starting from: US$10.98/month
  • Pricing model: Subscription
  • Free Trial: Available

Beds24 offers scalable pay-as-you-go pricing with no contract or minimum term required. Check our website for details.

Beds24 has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Beds24 supports the following languages:

English, German

Beds24 supports the following devices:

Beds24 integrates with the following applications:

Autohost, BitPay, Breezeway, ChargeAutomation, Chekin App, Duve, Flexkeeping, Google Calendar, HelloShift, Host PMS, Jomres, KashFlow, Mailchimp, Make, Meta for Business, Mybooking, Operto Connect, Operto Teams, PayPal, Paymill, Poster POS, PriceLabs, QuickBooks, RoomPriceGenie, SiGA, Stripe, Triptease, Vikey, Whistle, WhistleForm, Xero, authorize.net, iCalendar, iZettle

Beds24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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