Beds24

PMS platform with channel manager and payment processing

About Beds24

Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more.

Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones.

With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.


Key benefits of Beds24

• Smart automation tools help manage bookings rates and availability.
• Channel manager keeps inventory and prices automatically up to date across all channels.
• Booking engine includes fully customizable widgets, showing live availability and prices.
• Payment processing for secure guest payment collection.
• Automated routines and simplified workflows to save time and increase efficiency.
• Availability is automatically updated to all sales channels and calendars.
• Automatic payment and deposit collection
• Automated e-mail correspondence based on triggers and events.
• Connections with the many integration partners to streamline processes.
• Flexible and highly customizable system.
• Fully customizable booking engine for commission free direct bookings.
• Quick onboarding via property import from selected OTAs or the Beds24 API.


Images

Beds24 Software - Beds24 is accessible from multiple devices
Beds24 Software - Beds24 dashboard
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Beds24 Software - Beds24 is accessible from multiple devices
Beds24 Software - Beds24 dashboard

Not sure about Beds24? Compare with a popular alternative

Beds24

4,8 (95)
VS.

Starting Price

US$10,98
month
US$8,18
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

89
62

Integrations

34
28

Ease of Use

4,3 (95)
4,2 (57)

Value for Money

4,8 (95)
4,4 (57)

Customer Service

4,7 (95)
4,5 (57)
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Lodgify

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Reviews

Overall rating

4,8 /5
(95)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,3/5
Customer Support
4,7/5

Already have Beds24?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 95
Craig
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best out there, by far!

Reviewed on 2021/12/18

I have literally tried all of the different booking systems out there over the years, Siteminder,...

I have literally tried all of the different booking systems out there over the years, Siteminder, eviivo, innstyle, freetobook etc etc. This is by far the best in every aspect. Obviously part of taking bookings online is the processing of payment and this is where all the providers try and con you. Beds24 integrate with "stripe" but do not charge you to 'connect' to stripe, or do not add an extra processing fee on top

Pros

Initially i liked the low price, however the Auto Actions are a god send, you can automate processes, the possibilities are endless.

Cons

For me personally there wasn't anything i really disliked. Some may find it tricky to setup.

Rinus
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage my property details in one place

Reviewed on 2020/05/20

Setting up my properties with Beds24 has helped me automate a lot of my processes. I can see all my...

Setting up my properties with Beds24 has helped me automate a lot of my processes. I can see all my bookings in one calendar, update my prices in one place (if needed) and I do not need to remember to send emails to my guests, it is all automated.

Pros

When I joined Beds24 I was pleased that they have wizards to take me thought the basic setup to get me online quickly. They have an extensive help library, with step by step instructions and examples.

I can manage my properties, prices and calendar all in one place. Connecting to the OTAs helps ensure that I keep my calendar upto date. I can quickly change prices when needed and the details are updated to the channels, saves me time rather than having to remember to login to different systems updating calendars and prices.

I can collect payments from my guests and send them emails automatically. I don't need to remember to do it any more.

Cons

I am not very good with computers so at the beginning there was a lot to learn, but the wizards, help pages and support team made it easier and it didn't take long to complete my setup.

Linda
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Didn't like the uncertainty of charges per item

Reviewed on 2020/02/07

Pros

- did many things such as create a website and allow channel management

Cons

- was concerned with the fact that I would have to pay for each SMS text message for notifications

Response from Beds24.com

Thank you, Linda for taking the time to review Beds24.

Our Email notifications are free.

SMS notifications are an optional feature for which you only pay when you have opted in to use it.

Karl
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Channel Manager & Reservations System

Reviewed on 2022/06/23

Managing multiple vacation rentals for our clients, connecting them to channels like AIrbnb,Booking....

Managing multiple vacation rentals for our clients, connecting them to channels like AIrbnb,Booking.com & Expedia.

Pros

The incredible feature set - almost everything you can think about is included in the system. It has an uncomparable amount of features to other channel managers I have used.

Cons

The UI interface could be better. You might need to be a bit technical to use it. In my case, coming from an IT background - this is actually a plus, as I find it very configurable.

Rod
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic - changed our life around

Reviewed on 2017/06/15

Time, automation, scalability, reliability

Time, automation, scalability, reliability

Pros

Ease of Use, Cost effective, They thought of everything and its been very well tested, I only found a minor bug once and it was an interpretation issue. The automation possibility of this product is the best thing about it enabling you to notify both guests and staff based on set triggers by email or text to their phone for example when cleaning is due. The channel managers also receives regular upgrades with new channels connected via XML. New 3rd party software for accounts added regularly to manage specific tasks. Our rep and her team of customer support rocks, they are very knowledgeable and reply in under 24hrs sometimes within the hour - Love it. Also enables you to have multiple rates categories and booking policies just like you would on an OTA so you can be as competitive on your website as on the channels or even show certain booking policies only on your website and others on channels

Cons

Takes time to learn and install yourself.. I invested about 40 hours to get it going and probably over a 100hrs in all to get us to where we are today. Obviously this is reflected in the price of the monthly payment as its very competitive.

Showing 5 reviews of 95 Read all reviews

Beds24 FAQs

Below are some frequently asked questions for Beds24.

Beds24 offers the following pricing plans:

  • Starting from: US$10,98/month
  • Pricing model: Subscription
  • Free Trial: Available

Beds24 offers scalable pay-as-you-go pricing with no contract or minimum term required. Check our website for details.

Beds24 has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Beds24 supports the following languages:

English, German

Beds24 supports the following devices:

Beds24 integrates with the following applications:

Autohost, BitPay, Breezeway, ChargeAutomation, Chekin App, Duve, Flexkeeping, Google Calendar, HelloShift, Host PMS, Jomres, KashFlow, Mailchimp, Make, Meta for Business, Mybooking, Operto Connect, Operto Teams, PayPal, Paymill, Poster POS, PriceLabs, QuickBooks, RoomPriceGenie, SiGA, Stripe, Triptease, Vikey, Whistle, WhistleForm, Xero, authorize.net, iCalendar, iZettle

Beds24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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