GEM-CAR

Fleet management and billing for auto repair shops

4,9 /5 (22 reviews) Write a Review!

GEM-CAR Overview

What is GEM-CAR?

GEM-CAR is a modular fleet management and billing software for the automative, fleet, boat, bike, truck, and tire industry. It is a customizable, modular based platform with optional add-on features including point of sale (POS), electronic agenda, reporting and statistics, and electronic signature.

GEM-CAR's POS feature provides customer identification for important data including a vehicle identification (VIN) decoder, inventory availability, estimate calculation, and a color coded visual interface for grouping relevant data such as estimates, parts orders, and transaction history. Customer information can be imported through integration with existing CRM systems, or via database conversion, including customer data, vehicle history, and inventory.

The GEM-CAR electronic agenda uses color coded real-time appointment scheduling and repair progress visibility. Technician schedules can be viewed and managed including breaks, task allocation, and holidays. The punch clock feature includes an electronic timesheet for performance measurement and pay, access to technical advisors and repair guides, and a barcode reader for parts inventory and management. Onsite workspace availability can also be managed and viewed in the agenda.

GEM-CAR's reporting and statistics feature provides data on technician performance, sales, purchases, inventory, tire storage, statements of earnings, and more. GEM-CAR includes software integrations for parts purchasing from online distributors and suppliers such as Web link, Prolink, DAVE, and Turbo II.

GEM-CAR Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Subscription
Value for money

GEM-START: $50 per month
GEM-LITE: $100 per month
Contact GEM-CARE for other pricing availabilities


GEM-CAR Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

GEM-CAR customer information import feature
GEM-CAR electronic agenda feature
GEM-CAR customer notification feature
GEM-CAR vehicle identification decoder feature
GEM-CAR parts catalog and purchase feature
GEM-CAR vehicle history
GEM-CAR video GEM-CAR screenshot: GEM-CAR customer information import feature GEM-CAR screenshot: GEM-CAR electronic agenda feature GEM-CAR screenshot: GEM-CAR customer notification feature GEM-CAR screenshot: GEM-CAR vehicle identification decoder feature GEM-CAR screenshot: GEM-CAR parts catalog and purchase feature GEM-CAR screenshot: GEM-CAR vehicle history

GEM-CAR Reviews

GEM-CAR Reviews

Overall rating
4,9
/
5
Excellent
19

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
4,9
100% recommended this app
Alex B.

Have used many managing software in the past and Gem car is presently the best on the market


Anick D.

Software with a multitude of possibilities

I calculated the efficiency of my technicians manually. I save a lot of time with the electronic punch.


Alan G.

Very simple to use and the customer support has been outstanding

Easy to navigate, easy to open & add/delete to repair orders, detailed invoicing.


Dan V.

This company really cares!!!

Gem Car really cares about there job and about there software, and really makes us feel like we have a personal experience, even tho we are not that big of a company. The owner has even met with us personally, and has listened to alot of our improvement suggestions.


Michael anthony K.

Mid range price....Top Quality product = Great value

About half of our Big O Tire locations in British Columbia are currently using GEM-CAR. The remainder are using a number of other software products. This gives me, as general manager of the organization, an excellent opportunity to compare the performance of the various software systems to each other. In almost every aspect GEM-CAR comes out on top. It's certainly the broadest repair shop management software available, but more importantly, it's designed to help the user to maximize the profitability of the business and improve the daily management. GEM-CAR quotes AC Delco "put simply it's the best shop tool you'll ever buy" and I think they're right. Our Big O Tire dealers love it, and wouldn't be without it. Easy to use......Canadian Product......Great support. I give it my full commendation...A giant thumbs up......


Alex B.
Company size: 51-200 Employees

Have used many managing software in the past and Gem car is presently the best on the market

Used Daily for 2+ years
Reviewed on 2018/06/11
Review Source: Capterra

Pros

Flexible and versatile always on the cutting edge. Very creative vision on the industrie. Good software support with round the clock service

Cons

Good features that sometimes take a wile to be implemented . Couple of weeks after there reveal. New features are sometimes unstable

Rating breakdown

Value for Money
Ease of Use
Customer Support

Anick D.
Industry: Automotive
Company size: 2-10 Employees

Software with a multitude of possibilities

Used Daily for 1-5 months
Reviewed on 2019/06/27
Review Source: Capterra

I calculated the efficiency of my technicians manually. I save a lot of time with the electronic punch.

Pros

This software allows me to make an electronic turn in my business through inspections on the tablet, SMS, archiving photos and electronic signature.

Cons

I wish I could send photos or videos via SMS. Also, I would like to be able to link more than one code to another code to better automate and increase the speed of use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alan G.

Very simple to use and the customer support has been outstanding

Reviewed on 2016/02/29
Review Source: Capterra

Easy to navigate, easy to open & add/delete to repair orders, detailed invoicing.

Rating breakdown

Ease of Use
Customer Support

Dan V.
Industry: Automotive
Company size: 11-50 Employees

This company really cares!!!

Used Daily for 2+ years
Reviewed on 2019/08/21
Review Source: Capterra

Gem Car really cares about there job and about there software, and really makes us feel like we have a personal experience, even tho we are not that big of a company. The owner has even met with us personally, and has listened to alot of our improvement suggestions.

Pros

We love to use this software because it is loaded with features, at a reasonable cost. It checked off everything on our list and more for future expansion. They are the automotive specialists, and nobody has all the features Gem-Car has.

Cons

There is a learning curve to the software that everyone must go through, but they are there every step of the way.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael anthony K.
Industry: Automotive
Company size: 51-200 Employees

Mid range price....Top Quality product = Great value

Used Daily for 2+ years
Reviewed on 2020/05/29
Review Source: Capterra

About half of our Big O Tire locations in British Columbia are currently using GEM-CAR. The remainder are using a number of other software products. This gives me, as general manager of the organization, an excellent opportunity to compare the performance of the various software systems to each other. In almost every aspect GEM-CAR comes out on top. It's certainly the broadest repair shop management software available, but more importantly, it's designed to help the user to maximize the profitability of the business and improve the daily management. GEM-CAR quotes AC Delco "put simply it's the best shop tool you'll ever buy" and I think they're right. Our Big O Tire dealers love it, and wouldn't be without it. Easy to use......Canadian Product......Great support. I give it my full commendation...A giant thumbs up......

Pros

Easy to use.....Robust training program. Comprehensive system to run every element of your business

Cons

Size of Point of Sale window could be increased

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 22 user ratings
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GEM-CAR Pricing

GEM-CAR Pricing

Starting from
US$50,00/month
Free Trial
Subscription
Value for money

GEM-START: $50 per month
GEM-LITE: $100 per month
Contact GEM-CARE for other pricing availabilities

GEM-START: $50 per month
GEM-LITE: $100 per month
Contact GEM-CARE for other pricing availabilities

Value for Money
4,9/5
Based on 22 user ratings
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GEM-CAR Features

GEM-CAR Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,8/5
Based on 22 user ratings
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Categories

Additional information for GEM-CAR

Additional information for GEM-CAR

Key features of GEM-CAR

  • Accounting Management
  • Billing & Invoicing
  • Inventory Management
  • Maintenance Scheduling
  • Payroll Management
  • QuickBooks Integration
  • Work Order Management

GEM-CAR FAQs

GEM-CAR FAQs

Below are some frequently asked questions for GEM-CAR.

Q. What type of pricing plans does GEM-CAR offer?

GEM-CAR offers the following pricing plans:

Starting from: US$50,00/month

Pricing model: Subscription

Free Trial: Not Available

GEM-START: $50 per month GEM-LITE: $100 per month Contact GEM-CARE for other pricing availabilities

Q. What are the main features of GEM-CAR?

GEM-CAR offers the following features:

  • Accounting Management
  • Billing & Invoicing
  • Inventory Management
  • Maintenance Scheduling
  • Payroll Management
  • QuickBooks Integration
  • Work Order Management

Q. Who are the typical users of GEM-CAR?

GEM-CAR has the following typical customers:

Small Business, Mid Size Business

Q. What languages does GEM-CAR support?

GEM-CAR supports the following languages:

English

Q. What type of pricing plans does GEM-CAR offer?

GEM-CAR has the following pricing plans:

Subscription

Q. Does GEM-CAR support mobile devices?

We do not have any information about what devices GEM-CAR supports

Q. What other apps does GEM-CAR integrate with?

GEM-CAR integrates with the following applications:

QuickBooks Online Advanced

Q. What level of support does GEM-CAR offer?

GEM-CAR offers the following support options:

Phone Support, Online Support, FAQs