About Guru
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools you already use, so no need to context switch. Find info across any app, have an expert help if you can't find it, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages..kind of like a smart friend for you and the rest of your company.
Key benefits of Guru
Share critical product information.
Streamline internal communications.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.
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- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guru Lover
Reviewed on 2024/07/17
Guru is well suited for capturing processes. In our company it is essential for all things...
Guru is well suited for capturing processes. In our company it is essential for all things including Onboarding and Off-boarding Procedures. We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes written down for all to follow and find any time.
Pros
It is easy and manageable
All in one for capturing processes and staying organized
New AI feature is amazing and super helpful!
Cons
I would also like for comments made not in editing mode but directly on a Guru card to stay attached to the areas that it was highlighted and attached to. Often times they don't attach and makes it hard to follow.
I would also like for any comments made during edit mode to not be deleted.
It would be great export and import Guru cards from different workspaces. Currently working on merging 2 workspaces and this has proven a challenge.
- Industry: Package/Freight Delivery
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
customer service
Reviewed on 2024/10/04
its been very easy to use with all the links popping up
its been very easy to use with all the links popping up
Pros
i like the fact that we have a one stop shop for everything to be accessible
Cons
i dont think there is anything that i dislike so far
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Editing Experience Needs Significant Improvement
Reviewed on 2021/08/11
Pros
Cards being available in multiple board groups means we don't need to copy and paste knowledge around.
Integrations with teams is used regularly.
Cons
The editor. the editor. the editor. It's so bad that I'm looking for other ways to organize my knowledge.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guru is my quick and easy go to!
Reviewed on 2024/07/23
It's a must have at this point. Literally every resource I need to do my job is there, ready and...
It's a must have at this point. Literally every resource I need to do my job is there, ready and available
Pros
My employer keeps all our claim resources in Guru. I use it multiple times per day, every workday. Everything is incredibly organized. I use the search feature to quickly find the information I need to complete my daily tasks. We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they need.
Cons
I use Guru everyday and have not yet found anything I dislike or wished was different.
- Industry: Consumer Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Guru
Reviewed on 2024/09/20
But overall, Guru helps us everyday in our work.
But overall, Guru helps us everyday in our work.
Pros
Guru is a user-friendly app, all the info we need in our work is in their.
Cons
Complicated and hard to search where is the specific topic.
Guru FAQs
Below are some frequently asked questions for Guru.Q. What type of pricing plans does Guru offer?
Guru offers the following pricing plans:
- Starting from: US$15.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Guru has transparent pricing and a free trial.
Q. Who are the typical users of Guru?
Guru has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Guru support?
Guru supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Guru support mobile devices?
Guru supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Guru integrate with?
Guru integrates with the following applications:
Bamboo, Confluence, Conversational Cloud, Deel, Degreed, Drift, Dropbox Business, Freshdesk, Front, Gmail, GoSquared, Google Drive, Gusto, HRIS, Intercom, Justworks, Kustomer, LearnUpon, Lessonly, LiveChat, MaestroQA, Merge, Microsoft Outlook, Microsoft Teams, Okta, OneDrive, OneLogin, Paycor, Payfit, Rippling, Salesforce Sales Cloud, Salesforce Service Cloud, Showpad, Skilljar Customer Education, Slack, Vidyard, Wistia, WorkRamp, Workato, Workday HCM, Zendesk Suite, atSpoke, iorad
Q. What level of support does Guru offer?
Guru offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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