About Docketwise

Docketwise is a cloud-based immigration form preparation solution designed to help attorneys, applicants and businesses of all sizes streamline processes related to immigration applications. The platform comes with a built-in form library, which enables users to create applications for families, immigration courts or employment.

Docketwise includes a questionnaire database, which allows organizations to generate multilingual questions and store information in a centralized repository for future reference. It offers a host of features such as case tracking, tasks, automatic notifications, notes, priority date tracking, auto-fill, and more. Custom workflow functionality lets managers add tasks with a due date, import case-specific data, and assign tasks to team members. Users can also share invoices with clients and set automated reminders for payments.

Docketwise offers customizable templates, allowing teams to create welcome messages or send personalized communications on case progress. Plus, it integrates with various third-party applications such as Gmail, Mailchimp, Salesforce, Zapier, Clio, and PracticePanther.

Pricing starting from:

US$59,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

Arabic, Chinese, English, French, Hindi and 3 others, Portuguese, Russian, Spanish

Pricing starting from:

US$59,00/month

  • Free Trial
  • Subscription

Images

Docketwise note recording
Docketwise custom forms
Docketwise invoice generation
Docketwise tasklist import
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Docketwise video
Docketwise screenshot: Docketwise note recording Docketwise screenshot: Docketwise custom forms Docketwise screenshot: Docketwise invoice generation Docketwise screenshot: Docketwise tasklist import

Features

Total features of Docketwise: 59

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Docket Management
  • Document Automation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Email Templates
  • Expense Tracking
  • Forms Management
  • Full Text Search
  • Invoice Management
  • Invoice Processing
  • Microsoft Outlook Integration
  • Multi-Language
  • Project Management
  • Project Workflow
  • Question Library
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • Workflow Management

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Reviews

Overall rating

4,9 /5
(50)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 50
Saja R.
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great interface combined with high functionality

Reviewed on 2019/12/15

Docketwise is the fourth immigration software I've used in my career. None come close. It's...

Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.

Pros

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page.

The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys.

Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee.

While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

Cons

I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

Melanie S.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A huge time saver!

Reviewed on 2019/08/15

Pros

This software has helped me to save time and streamline my practice. By sending out the questionnaires to clients, we are able to avoid filling out the forms in person and waiting for clients to try to recall information. They are able to fill it out ahead of time and the software auto-populates the forms, saving time and avoiding errors. I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

Cons

Spanish is not available for all of the forms, though there is a work around with customizable questionnaires for clients, and the data synching could be a bit smoother.

Fiona M.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Product

Reviewed on 2020/07/22

Good experience overall

Good experience overall

Pros

User friendly software, good customer support.

Cons

Would like more smart form bundles for immigration forms .

Lizette C.
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Docketwise!

Reviewed on 2020/11/16

Pros

I love the simplicity of Docketwise! I've used many other immigration softwares and none compare to Docketwise in any capacity (capabilities, affordability, ease, etc.).

Cons

This is a difficult question and I must nitpick to find an answer. I would say the set up for creating a form/matter/invoice is tedious. I have to go to the top right to click on "Create" to create any document when I could just click at the top of my client's contact page "invoice" to create one. I hope this makes sense.

David m. N.
Overall rating
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Updated Review

Reviewed on 2019/04/10

Although my previous review listed several issues with the forms, the only issue that I still have...

Although my previous review listed several issues with the forms, the only issue that I still have with the platform is the autosave feature and no undo button. Other than this, I think that the program is overall effective and really helps differentiate my practice with other firms. When clients use Docketwise to enter in their information, it allows our office to use our time for more important things.

Pros

1. You can send the questionnaire over to the client. The client only has to answer the question once and the information goes across to the other forms.

2. The client makes an account and they can edit the immigration forms. Most of my clients really like this feature and it makes my business more efficient.

3. The platform has changed since I started using it about a year ago. They have more options now.

4. What I like most is the fact that I no longer have to worry about using the current edition date of the various USCIS forms. Docketwise updates the documents regularly and the information that was inputted into the old form is moved over to the new form.

5. There is a direct contact person so if you have issues you can contact them.

Cons

1. There seems to be occasional bugs. Sometimes when you send the issue over to the developers they can't replicate the issue.

Showing 5 reviews of 50 Read all reviews

Docketwise FAQs

Below are some frequently asked questions for Docketwise.

Docketwise offers the following pricing plans:

  • Starting from: US$59,00/month
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about Docketwise features

Docketwise has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Docketwise supports the following languages:

Arabic, Chinese, English, French, Hindi, Portuguese, Russian, Spanish

Docketwise supports the following devices:

iPhone (Mobile)

Docketwise integrates with the following applications:

Clio, Gmail, Google Calendar, LawPay, Legalboards, Mailchimp, Microsoft Outlook, PracticePanther Legal Software, QuickBooks, Zapier

Docketwise offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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