Kisi

Cloud-based physical security and access control system

4,8 /5 (34 reviews) Write a Review!

Kisi Overview

What is Kisi?

Kisi is a cloud-based secure access control system designed to help enterprises across various industries such as real estate, IT, healthcare, education, and manufacturing manage door access for authorized personnel or visitors using a combination of sensors and mobile devices. Features include user authentication, alarms, zone sharing, user group management, and device status monitoring.

The application comes with Kisi Reader Pro, a Bluetooth and NFC-enabled wall reader system, which self-calibrates to improve unlock time and provides feedback via the software regarding remotely opened doors. Administrators can control gate access across multiple locations, review past events or door entries through recorded snapshots, share access permissions, and configure security settings. The Kisi Controller system lets security teams manage access to four doors, elevators, or turnstiles simultaneously and receive alerts for unauthorized entries.

Kisi offers integration with various third-party systems such as Cisco Meraki, Okta, Google Calendar, JumpCloud, Nexudus, Optix, Kibana, Envoy, and more. Businesses can share access keys via email and enable remote unlocking of doors for employees and authorized guests. It also allows security teams to maintain an event log and allocate temporary keys to visitors.

Kisi Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Kisi offer a 30-day free trial for new users, after which the software is available across 3 pricing tiers: Basic, Standard, and Organization on a per user, per door and monthly, annual, or multi-year basis.

Pricing for the hardware system is outlined below:
Kisi Reader Pro (KRP): $599
Kisi Controller Pro (KCP): $899

Contact Kisi for software pricing.


Kisi Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan, Mexico
Supported Languages
English

Media

Kisi access cards
Kisi access groups
Kisi sharing access via email
Kisi video Kisi screenshot: Kisi access cards Kisi screenshot: Kisi access groups Kisi screenshot: Kisi sharing access via email

Kisi Reviews

Kisi Reviews

Overall rating
4,8
/
5
Excellent
28

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,8
Customer Support
4,9
100% recommended this app
Gardner F.

A Seamless Experience for Elegant Security


Peter P.

Centralized access control???? Oh and I would give customer support 6 starts out of 5 if it'd...

Our company was looking for a way to control global access. Previously we had security companies do individual install and had to have someone at each location control access and issue cards for entry. We needed a way we could show that when someone left the org or was terminated we immediately disabled access, without hoping the person at the location was paying attention to delete access.


Gabrielle T.

Seamlessly use every day


James A.

Are you still using a key to open a door?


Russell J.

Perfect solution for remote door control


Gardner F.
Industry: Hospital & Health Care
Company size: 11-50 Employees

A Seamless Experience for Elegant Security

Used Daily for 1+ year
Reviewed on 2020/01/31
Review Source: Capterra

Pros

The Kisi Keyless Door Access system has been a success in our office space. I had heard about Kisi's reputation for quality products and outstanding customer care - after our initial consultation and conversation, I was sold.

From purchase to install to everyday use, we've been extremely satisfied with Kisi. To remain HIPAA compliant, it is paramount that we have a locked office door at all times. Other locks or ID systems are bulky and archaic. Kisi has created a sleek, pseudo-sexy model that is beautifully enigmatic in our entryway. We especially love the RFID capabilities and that our phones can be our access keys! No more losing expensive key cards or fumbling with outrageous FOBS. Our pockets are weighed down enough!

We had one glitchy day in the system, and Kisi was super-responsive in handling the blackout. I was impressed with how they communicated with me and their efforts in getting us back online within a few moments.

Overall, I highly recommend using this product and working with Kisi. They have been and continue to be a pleasure to work with!

Cons

The only downside to the Kisi hardware is that the actual hardware options are fairly limited. We have a new space that requires an in-door mounted security system - something Kisi doesn't offer (yet!).

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Peter P.
Industry: Retail
Company size: 1 001-5 000 Employees

Centralized access control???? Oh and I would give customer support 6 starts out of 5 if it'd let me

Used Daily for 2+ years
Reviewed on 2020/02/06
Review Source: Capterra

Our company was looking for a way to control global access. Previously we had security companies do individual install and had to have someone at each location control access and issue cards for entry. We needed a way we could show that when someone left the org or was terminated we immediately disabled access, without hoping the person at the location was paying attention to delete access.

Pros

Kisi is the best way in the business to control access for multiple locations from one easy administrative portal. The app is easy to use and the hardware complements it perfectly. Our users love how easy it is to get in and out security teams love how easily it is to enable and disable access.

Cons

The features that I WISH Kisi had is actually already on their roadmap! I want SAML 2.0. They have it on the way. I want enhanced administrative levels of control, they already have that on the way!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gabrielle T.
Industry: Internet
Company size: 501-1 000 Employees

Seamlessly use every day

Used Weekly for 1-5 months
Reviewed on 2019/08/01
Review Source: Capterra

Pros

Super simple. We use this literally every day at my office, in fact one office uses it exclusively to get in and out of the building. Just click into the app, click the door you want to open and voila, it opens! Honestly awesome, so much better than keys. Wish my house had this.

Cons

Sometimes it takes a moment for the app to connect/occasionally it doesn't recognize the door and you have to reload the app. It also would be great if it stayed open for just a liiiiiiittle bit longer... I often have a lot in my hands and have to put my phone away before I can open the door, and by then it's locked again.

Response from KISI

Hi Gabrielle, thanks a lot for the review! Let your systems team know regarding the door open time, they can easily update that and our support team is happy to help!

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

James A.
Industry: Consumer Services
Company size: 2-10 Employees

Are you still using a key to open a door?

Used Daily for 2+ years
Reviewed on 2020/02/06
Review Source: Capterra

Pros

Very easy to use the app, just tab to the door on the app and the door is open.
Sharing access can't be easier and the best part is we always get a notification when someone opens any of the doors. Also, Kisi provides a record of the entire usage of the app. I know who opened the door 4 years ago at 2 pm. Awesome, right?

Thank you, Kisi for making our life easier and safer.

Cons

The users get used to having an easy access to the office. Tap to the phone and the door is open right away. They don't want to wait for even 5 seconds any more at the door :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Russell J.
Industry: Consumer Services
Company size: 501-1 000 Employees

Perfect solution for remote door control

Used Daily for 2+ years
Reviewed on 2020/02/06
Review Source: Capterra

Pros

Our company is unique in a way where our receptionists are all remote workers. They use video conferencing to meet and greet our visitors. Kisi allows them to control the office doors from the comfort of their home offices.

Cons

When we first purchased the service, we were one of the first companies to implement the solution. The initial setup at the beginning was cumbersome, but I'm sure it has improved since then.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 34 user ratings
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Kisi Pricing

Kisi Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Kisi offer a 30-day free trial for new users, after which the software is available across 3 pricing tiers: Basic, Standard, and Organization on a per user, per door and monthly, annual, or multi-year basis.

Pricing for the hardware system is outlined below:
Kisi Reader Pro (KRP): $599
Kisi Controller Pro (KCP): $899

Contact Kisi for software pricing.

Kisi offer a 30-day free trial for new users, after which the software is available across 3 pricing tiers: Basic, Standard, and Organization on a per user, per door and monthly, annual, or multi-year basis.

Pricing for the hardware system is outlined below:
Kisi Reader Pro (KRP): $599
Kisi Controller Pro (KCP): $899

Contact Kisi for software pricing.

Value for Money
4,8/5
Based on 34 user ratings
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Kisi Features

Kisi Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 34 user ratings
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Categories

Additional information for Kisi

Additional information for Kisi

Key features of Kisi

  • Data Collection
  • Incident Management

Kisi FAQs

Kisi FAQs

Below are some frequently asked questions for Kisi.

Q. What type of pricing plans does Kisi offer?

Kisi offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Kisi offer a 30-day free trial for new users, after which the software is available across 3 pricing tiers: Basic, Standard, and Organization on a per user, per door and monthly, annual, or multi-year basis. Pricing for the hardware system is outlined below: Kisi Reader Pro (KRP): $599 Kisi Controller Pro (KCP): $899 Contact Kisi for software pricing.

Q. What are the main features of Kisi?

Kisi offers the following features:

  • Data Collection
  • Incident Management

Q. Who are the typical users of Kisi?

Kisi has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does Kisi support?

Kisi supports the following languages:

English

Q. What type of pricing plans does Kisi offer?

Kisi has the following pricing plans:

Subscription

Q. Does Kisi support mobile devices?

Kisi supports the following devices:

Android, iPhone

Q. What other apps does Kisi integrate with?

Kisi integrates with the following applications:

Cisco Meraki, Envoy, Gingr, Google Calendar, Google Workspace, Kangarootime, Microsoft Azure, Okta, OneLogin, Sumo Logic

Q. What level of support does Kisi offer?

Kisi offers the following support options:

Phone Support, Online Support, Knowledge Base