About Drag

Most things start and end as emails, but quickly spread across lots of tools. Stop switching between tools and manage your entire workflow from your inbox with Drag.

Drag is the Shared Inbox built for G Suite users. You can turn Gmail into your Team's Workspace to support customers, manage tasks and close deals, in 1 click.

Trusted by 30,000+ professionals across 30+ countries. Easy to install. Easy to set up. No training required.


Key benefits of Drag

- No more navigating between tools or forwarding or cc’ing between internal teams. Add shared inboxes such as support@ or info@ right from Drag boards and see emails coming in real-time.

- Assign emails to team members and know who is working on what. Share drafts or even reply on behalf of each other. Need help from a teammate? @mention and comment in a chat, in the context of an email.

- Keep your work organized with visuals boards. Kanban or list views, sort & filter, rename, rearrange or expand columns. Create custom cards that did not start as an Email. It’s easy to install. Easy to set up.

- Emails are the focus of most workflows. But sometimes email alone is not enough. Have all the context you need around a workflow from one place – email, contact info, to-do lists, notes, files.

- Know when someone reads your emails. Use (shareable) email templates with custom fields to send fast emails with a personalized touch. Use due dates and deadlines to never miss important deadlines. Automatically create events and reminders in your agenda with calendar integration.

- Automate repetitive tasks: automatically move emails to specific boards or columns. Auto-assign emails to team members. Let Drag send automated email follow-ups for you so you can focus on what matters.

- View the performance of your team at a glance. Slice and dice with different reporting for real-time insights. See which team members are performing the best with individual team member reports.


Images

Drag Software - Use boards to create all types of workflows, inside Gmail
Drag Software - Create rules to automate your workflows. It helps your team focus on the things that matter the most.
Drag Software - Manage group emails like support@, sales@ or any other team email right from Gmail
Drag Software - Reporting gives you clear insights into team performance, and identifies where to improve
Drag Software - Know when people open your emails to provide insights for your team
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Drag video
Drag Software - Use boards to create all types of workflows, inside Gmail
Drag Software - Create rules to automate your workflows. It helps your team focus on the things that matter the most.
Drag Software - Manage group emails like support@, sales@ or any other team email right from Gmail
Drag Software - Reporting gives you clear insights into team performance, and identifies where to improve
Drag Software - Know when people open your emails to provide insights for your team

Not sure about Drag? Compare with a popular alternative

Drag

4,4 (124)
VS.
Highly reviewed

Starting Price

US$10,00
month
US$9,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

49
467

Integrations

3
34

Ease of Use

4,5 (124)
4,5 (4 626)

Value for Money

4,4 (124)
4,3 (4 626)

Customer Service

4,7 (124)
4,5 (4 626)
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Reviews

Overall rating

4,4 /5
(124)
Value for Money
4,4/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,7/5

Already have Drag?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 124
Rajdeep Singh
Rajdeep Singh
Overall rating
  • Industry: Consumer Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazingly managed Gmail!

Reviewed on 2018/07/20

Managed inboxes like a champ!

Managed inboxes like a champ!

Pros

Manage email flow: Emails can be categorized and managed in a way that makes the whole work more productive
Find priorities: Emails in a column means better visibility means finding priorities
tackle priorities: Tacke the most important emails first add notes and much more

Cons

Auto label: I would love to have a column which works with our specific custom labels which can tag the incoming emails automatically.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product & great support team

Reviewed on 2018/07/14

- Streamlined workflow
- Cost saved with reduction of other softwares
- More transparency with the...

- Streamlined workflow
- Cost saved with reduction of other softwares
- More transparency with the team
- Better responses times to Customers with no lost exchanges

Pros

Drag has had a huge impact on mine and the teams' daily activity. It has meant we can remove tools which were contributing to a hefty sales stack and we will now use Drag and it's features to manage:

- Sales
- Customer Support
- Project Management

As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Cons

No big complaints from me. The team works hard to resolve any bugs and communicate this with me as a user.

Adam
Adam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Drag is an Unethical Company

Reviewed on 2020/05/03

The app forces you to enter your credit card to use the trial, I tested the app for a few minutes...

The app forces you to enter your credit card to use the trial, I tested the app for a few minutes and didn't like the user experience. I requested a refund within a 10 mins and they said they couldn't provide a refund. Customer service was awful, they acknowledged that I signed up and cancelled within 10 mins, but won't provide a refund even though I don't like the software. I do not recommend this app, it was very confusing!

Pros

The user experience wasted a lot of time with multiple steps to get a simple task done.

Cons

Unprofessional and their customer support was extremely unprofessional.

Response from DragApp

Hi Adam, I am continuing your historical conversation with the team, here.

We have never requested credit card details up front. This information is inaccurate. Drag offers a 14 day unlimited trial in order to allow you to understand the product yourself, validate it and make an informed decision yourself. We also offer monthly and annual options, which allow you to plan and purchase clearly inline with what is best for you and your businesses needs. Your 1 star review is unfortunate and disappointing given that we pride ourselves on our responsiveness and care towards customers.

Thanks

Nick

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great if you want Trello inside Gmail and Email Automation

Reviewed on 2021/02/04

Drag has become an important part of my business to help me automate and collaborate with my team.

Drag has become an important part of my business to help me automate and collaborate with my team.

Pros

I like the email templates and email sequencing. It allows me to follow up with people automatically and I can use my time very efficiently.

Cons

I can be a bit buggy sometimes, but the support has been very good and communicative with me in resolving issues.

Alternatives Considered

Mixmax

Reasons for Switching to Drag

Pricing, features, and support.

Response from DragApp

Thanks! We love supporting our customers and love the way they keep us motivated to improve our product and services day after day :D

Verified Reviewer
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This is a unique email organizer: you can categorize it, works like a planner and very...

Reviewed on 2018/07/26

efficient use of time and less stressful working on emails.

efficient use of time and less stressful working on emails.

Pros

i love that it allows you to segregate your emails into columns/boxes per category. I have a lot of emails everyday and having it in categories makes working easier. The segregated result saves you time from looking for emails that you need or avoiding opening emails that I have already worked on.

It has made the email more clutter-free, work efficiently in the morning and less cramming on those important tasks that sometimes gets lost on the influx of everyday emails.

The app is also very accessible to users since it is already part of the chrome extension . You download it then voila! an organized email in an instant, everyday. The best part is that it can be categorized the way you do on planners: to do list, work -in-progress and done section.

I am particular with mute designs. This app offers a very minimalist design which is easy on the eyes. It is also simple and easy to navigate that you don't need a walk-through. You can figure it out on your own.

Cons

It would be a good input if the colors of the border can be changed. Also, the current version is only web version. It would be a better deal if there is a mobile version.

It only works with chrome.

Showing 5 reviews of 124 Read all reviews

Drag FAQs

Below are some frequently asked questions for Drag.

Drag offers the following pricing plans:

  • Starting from: US$10,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic: Forever Free. For individuals that need the essentials. Drag Pro: For teams that want to control their work in one tool, in Gmail. $8 user/month (billed annually) or $10 user/month (billed monthly).

Drag has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Drag supports the following languages:

English

Drag supports the following devices:

Drag integrates with the following applications:

Gmail, Google Workspace, Zapier

Drag offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Drag.