BookingKoala

5.0 (42)
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Booking management platform for the service industry

About BookingKoala

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

BookingKoala offers a website builder, which enables businesses to design and launch custom websites and manage online bookings using built-in forms. The application allows stakeholders to accept payments through various methods including debit or credit card processing, check transfers, and cash on delivery. It also includes a rating module, which lets organizations gauge the performance of service providers through customer ratings.

It provides an API and Zapier integration, which lets businesses connect BookingKoala with several third-party platforms such as Slack, Mailchimp, ActiveCampaign, QuickBooks Online, Wave, Square, Google Calendar, Gmail, and more. Other features include email or SMS notifications, reporting, search engine optimization, SSL protection, live chat, coupon management, expedited charges for cancellations, and more.


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BookingKoala Software - BookingKoala add booking
BookingKoala Software - BookingKoala bookings
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BookingKoala Software - BookingKoala customer dashbaord
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BookingKoala video
BookingKoala Software - BookingKoala add booking
BookingKoala Software - BookingKoala bookings
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BookingKoala Software - BookingKoala customer dashbaord
BookingKoala Software - BookingKoala service providers

Not sure about BookingKoala? Compare with a popular alternative

BookingKoala

5.0 (42)
VS.
Highly reviewed

Starting Price

US$27.00
month
US$59.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

73
36

Integrations

8
6

Ease of Use

4.9 (42)
4.5 (211)

Value for Money

4.9 (42)
4.4 (211)

Customer Service

4.9 (42)
4.7 (211)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

5.0 /5
(42)
Value for Money
4.9/5
Features
4.9/5
Ease of Use
4.9/5
Customer Support
4.9/5

Already have BookingKoala?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 42
Kris
Kris
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Outstanding software

Reviewed on 2017/10/29

Pros

I am not sure if I can pick just one thing. I would have to say the reports or the rating system are some of the best options! Everything is simply great. BookingKoala is simply a great software and I will continue using it for as long as possible.

Response from BookingKoala

Yes Kris, the rating feature and the reporting section are definitely 2 awesome features. Thank you for leaving us a review.

Chris
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Quick support, dev team, and good community.

Reviewed on 2022/05/21

Have been using them for a few months in my cleaning company and they have been fantastic. Quick...

Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community.

Pros

How versatile it is at different company sizes. It is a software you can really grow with.

Cons

The initial setup was tough and took a long time. There are so many features and settings that at first it is a little overwhelming.

Mark
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

You need to be an IT specialist to setup website and account

Reviewed on 2022/10/12

Diaster

Diaster

Pros

Nothing about the program is easy to setup.

Cons

EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup. NOT USER FRIENDLY IN THE LEAST. NO LIVE SUPPORT>

Alternatives Considered

Automaid

Reasons for Switching to BookingKoala

I just switched to Launch 27
Olivia
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Optimis Review

Reviewed on 2024/06/27

My overall experience has been amazing, it has provided me with the ability to schedule appointments...

My overall experience has been amazing, it has provided me with the ability to schedule appointments for patients in a timely manner every day.

Pros

I love how simple it is to book an appointment outside of our clinic for physical therapy patients.

Cons

I have not encountered anything within the service provided that I dislike.

James
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best in the game!

Reviewed on 2023/09/05

I started my little cleaning company with zero prior experience and had a ton of questions. BK's...

I started my little cleaning company with zero prior experience and had a ton of questions. BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

Pros

The platform took a little while to get comfortable around but the support team is fantastic and held my hand throughout the process.

Cons

Nada.. love these guys! Would highly recommend.

Showing 5 reviews of 42 Read all reviews

BookingKoala FAQs

Below are some frequently asked questions for BookingKoala.

BookingKoala offers the following pricing plans:

  • Starting from: US$27.00/month
  • Pricing model: Subscription
  • Free Trial: Available

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. • Starter - $27/Month or $226.8/Year • Growing - $57/Month or $478.8/Year • Premium - $197/Month or $1654.8/Year

BookingKoala has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

BookingKoala supports the following languages:

English

BookingKoala supports the following devices:

Android (Mobile), iPhone (Mobile)

BookingKoala integrates with the following applications:

ActiveCampaign, Gmail, Google Calendar, Mailchimp, QuickBooks Online, Slack, Wave, Zapier

BookingKoala offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for BookingKoala.