About BookingKoala

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

BookingKoala offers a website builder, which enables businesses to design and launch custom websites and manage online bookings using built-in forms. The application allows stakeholders to accept payments through various methods including debit or credit card processing, check transfers, and cash on delivery. It also includes a rating module, which lets organizations gauge the performance of service providers through customer ratings.

It provides an API and Zapier integration, which lets businesses connect BookingKoala with several third-party platforms such as Slack, Mailchimp, ActiveCampaign, QuickBooks Online, Wave, Square, Google Calendar, Gmail, and more. Other features include email or SMS notifications, reporting, search engine optimization, SSL protection, live chat, coupon management, expedited charges for cancellations, and more.

Pricing starting from:

US$27,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to BookingKoala

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$27,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to BookingKoala

Images

BookingKoala Software - BookingKoala add booking
BookingKoala Software - BookingKoala bookings
BookingKoala Software - BookingKoala coupons
BookingKoala Software - BookingKoala customer dashbaord
BookingKoala Software - BookingKoala service providers
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Features

Total features of BookingKoala: 74

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Storage
  • Fitness Assessments
  • Fitness Plan
  • Fleet Management
  • Group Scheduling
  • Inventory Management
  • Job Management
  • Key Management
  • LTL / Shared Truckload
  • Lead Management
  • Local Moves
  • Military / GSA Moves
  • Mobile Access
  • Mobile Grooming
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Quotes/Estimates
  • Real-time Scheduling
  • Recurring Appointments
  • Resource Scheduling
  • Room Booking
  • Routing
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Service History
  • Staff Management
  • Storage Management
  • Task Management
  • Third Party Integrations
  • Work Order Management
  • Workflow Management
  • eCommerce Management

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Reviews

Overall rating

5 /5
(36)
Value for Money
5/5
Features
5/5
Ease of Use
5,0/5
Customer Support
5/5

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Showing 5 reviews of 36
Faith B.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best moving service software hands down

Reviewed on 2018/05/18

I benefitted from reducing office staff and saving more money. Also I save personal time from doing...

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Pros

I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala.

From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons

I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Response from BookingKoala

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

Paige V.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BookingKoala gave my cleaning service the JOLT it needed

Reviewed on 2018/08/07

I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all...

I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

Pros

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before!

Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings.

The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons

I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Response from BookingKoala

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!

Stewart S.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BookingKoala saved my business

Reviewed on 2018/09/16

Since the moment I signed up the team over at BookingKoala has helped me through every step of the...

Since the moment I signed up the team over at BookingKoala has helped me through every step of the way and I cant be more grateful.

Pros

I love how everything is all in one place. I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix. This makes it completely convenient to work. I would also like to say that the free courses to grow my business helped me get out of a dark place. I was about to shut the doors for good until I started learning from the courses and using the software to the fullest of its capabilities, from scheduling to marketing with coupons and gift cards.

Cons

Theres nothing that I can think of that I don't like about it. It's priced super fair the product is unbelievable and the support helps me through everything.

Response from BookingKoala

Hi Stewart, on behalf of everyone at BookingKoala we want to thank you for the kind words and wish you lots of success in your business!

Laura W.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I will never switch from BK to any other software.

Reviewed on 2018/07/23

Pros

This software is so loaded with features and functions that I have been dreaming about for my cleaning business. The amounts of things I can do all within one place is amazing.

For instance if one of my providers is going on vacation for 2 weeks I can deactivate their account and they will not be allowed to be booked for jobs but all their information and job history will still be there. Then when they come back all I do is click one button and they are reactivated!

Cons

There are a few little things here and there that bug me like little bugs but those usually get fixed within 48 hours so I cant really complain about that. I would also love it if the Themes were already out but those are coming soon so again I cant really complain there either.

Response from BookingKoala

Laura, thank you for the review. Since we just launched last month we are still finding few bugs here and there but soon these all will be resolved!

We are also super excited for the themes!

Allison T.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I never thought I needed something like this but I do and its awesome

Reviewed on 2018/03/13

Pros

Being someone who is not that computer savvy I didn't know what I wanted or better yet needed but when I received an email from BookingKoala I checked them out and tested it out. All of their features were great even for my nail salon. I seriously love the reports section and being able to break things down by week. This made everything a breeze.

Cons

Now again being someone who is not computer savvy this made it a little hard for me just because I didn't know what to do but the customer service people helped me out and it was great. Installing the code on my site was only the real issue I had but after that there is nothing I can say bad about this company.

Response from BookingKoala

Allison, thank you very much for your feedback. If you ever need anything, our customer service team is always here to help! We are working 24/7 to help out.

Showing 5 reviews of 36 Read all reviews

BookingKoala FAQs

Below are some frequently asked questions for BookingKoala.

BookingKoala offers the following pricing plans:

  • Starting from: US$27,00/month
  • Pricing model: Subscription
  • Free Trial: Available

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. • Starter - $27/Month or $226.8/Year • Growing - $57/Month or $478.8/Year • Premium - $197/Month or $1654.8/Year

BookingKoala has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

BookingKoala supports the following languages:

English

BookingKoala supports the following devices:

Android (Mobile), iPhone (Mobile)

BookingKoala integrates with the following applications:

ActiveCampaign, Gmail, Google Calendar, Mailchimp, Quickbooks Online, Slack, Wave Accounting, Zapier

BookingKoala offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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