About MCS Rental Software
Providing ground-breaking rental software solutions to hire companies all over the world, whilst offering excellent customer service, MCS Rental Software is devoted to making life easier for rental businesses worldwide.
Championing customer service excellence, MCS develops lasting partnerships with its customers, helping them to achieve their goals and ambitions for growth. With a strong commitment to innovation and input from its independent user group, MCS Rental Software leads the way in rental by embracing emerging technologies so that you can harness innovation to meet tomorrow’s challenges.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to MCS Rental Software
Key benefits of MCS Rental Software
A suite of Mobile apps are available empowering various rental departments to exchange data in real-time to improve company responsiveness and customer satisfaction.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to MCS Rental Software
Images
Features
Total features of MCS Rental Software: 64
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Events Services
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Since having MCS-rm, we have had the confidence we needed to grow
Reviewed on 2021/04/07
MCS has given our business the confidence required to be able to grow and has given our teams back...
MCS has given our business the confidence required to be able to grow and has given our teams back valuable time to spend with our customers.
Pros
Our favourite part of MCS is the efficiency it brings to us as a business. For example, we save at least 10 minutes per contract when it comes to invoicing, as there is no need for manual processes. We can also obtain all signatures electronically so that we can close deals quicker, and there is no manual chasing required. We have also improved our efficiency when it comes to making deliveries with the Transport Mobile App. With this feature, we can make last-minute changes to jobs regardless of where the driver might be, ensuring that every delivery goes to the right place even if a change does occur, which is common in the events industry.
As a business, we have loved these time savings and improved efficiencies as it means we can be more customer-focused and enhance their journey with us. We also know that all customer data is safe with the MCS Cloud, so all our previous security fears have gone away.
We have an extremely positive relationship with MCS. The team is always open and honest, and the collaborative approach with which they work with their customers is brilliant, as we all learn together. The implementation process was slick, easy and very professional. It was by far the best experience I have had when implementing a new system.
Cons
We can honestly say we haven't found any bad points with MCS-rm.
Response from MCS Global
Hi James,
Thank you very much for taking the time to post such a positive review. We are delighted that your experience with our product and team has been so easy and that you rate it so highly as that's what we always strive to achieve. It's also great to hear first-hand about your fantastic time savings through using MCS. Should you ever have any questions, you know where we are.
The MCS Team
- Industry: Oil & Energy
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A COMPLETE, INTUITIVE AND RELIABLE SOFTWARE SOLUTION FOR OUR GLOBAL RENTAL BUSINESS
Reviewed on 2020/04/22
We know there are cheap, alternative rental software packages on the market, but these tend to be...
We know there are cheap, alternative rental software packages on the market, but these tend to be aimed at the smaller business - often falling short in functionality somewhere along the line. MCS has a lot of functionality available within it and a lot of experience in rental market, and therefore we know that we can grow with it over time. It has already improved our operational efficiency and has already shown its real value.
Pros
When we went out to look for a software solution we decided we wanted to deal with a mid-sized company which is large enough to be reliable, yet small enough to be flexible. From the first enquiry through to implementation they took the time to understand our business and assisted us in re-shaping our internal business processes, in order to simplify and optimise our processes.
MCS is always on hand to support us as and when required, and it is always done within a reasonable timeframe. This includes tweaking our software to optimise it even further for our changing needs and requirements.
Cons
We only make use of approx. 60% of all software we have purchased. The main focus we have is keeping track of thousands of systems we deploy all around the world. The system is allowing this to happen really well. Any small issues that have arisen have been solved “on the fly”. Maybe WE will discover some issues in the future, but we have no worries about them being handled promptly on request.
Response from MCS Global
Hi Jos
Thank you very much for taking the time to provide us with such a great review. We are delighted that you rate MCS so highly and that it is proving to be so valuable to your business.
We pride ourselves on providing customer service excellence and are therefore are very pleased to hear about your extremely positive experiences with MCS and our support team.
We're so pleased that you've chosen MCS-rm as your future proof system. If you ever need any help with expanding your use of MCS, you know where we are and we're always happy to help. The MCS Team
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Be aware there is no loyalty with MCS
Reviewed on 2023/03/01
Pros
Easy to use, and the support team reply quick to questions but that is what you would expect from such an expensive company
Cons
Be aware we have been a customer of MCS for 4 years. They do not look after there existing customers only interested in new customers. They have increased our monthly price by 4% each year and this year increased by 10% because that is the inflation rate. its a complete scam and have no understanding of the word loyalty. Be warned.
- Industry: Maritime
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MCS was our perfect software solution because it simplified our in-house processes.
Reviewed on 2020/10/06
We are glad that we made a move from our previous software provider to MCS, as not only is the...
We are glad that we made a move from our previous software provider to MCS, as not only is the software far more user friendly, but the customer care and professionalism of MCS is on a far higher level. We look forward to a long working relationship with all at MCS.
Pros
The MCS team are all fantastic. They have made the transition from our previous rental solution to MCS seamless. They work with the utmost professionalism and friendliness and are very approachable if we have any queries.
The implementation process couldn’t have been more straightforward. The support team were absolutely brilliant, on hand to help us wherever needed, and we were able to pick up the software very quickly.
Since using MCS, we have been able to save 50% of our annual expenditure and reclaim 75% of our time we used to spend on admin duties. MCS has also helped us to improve our customer service with better document control through quoting and contracts and then obtaining signatures through MCS E-Sign. Being able to acquire signatures for all our rental documents in this way means that the process is now a smooth, slick one which takes the customer from the point of order through to invoice seamlessly, saving the back-office team multiple hours per week.
Cons
None! We have not found any cons to MCS!
Response from MCS Global
Thank you for taking the time to complete a review of your experiences with MCS.
It is lovely to hear that you have a good relationship with the MCS team. Customer service is a top priority for us, so we are delighted that the implementation went smoothly and our customer support team has been on hand whenever you have needed them.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Used for 10 years and very satisfied. Easy to use software that simplifes our routines.
Reviewed on 2017/09/05
Pros
We get good comprehensive control over our rental machines. It's easy to use when renting your machines.
The invoice management is simple and saves us a lot of time.
Cons
Many reports on our system do not work properly and therefore should be removed.
It takes too long to enter your support cases using the online portal. It is easier for me to phone in and then I get an instant response.
Response from MCS Global
Hi Marcus,
Thanks for your review. It's good to hear that MCS-rm is doing an excellent job for you with your rentals and we are very proud to have been your partners for such a long time. We were sorry to hear that some of your reports are not working as expected. This does not sound normal. It is likely to be caused by old MCS reports from your previous MCS software version so we have contacted you to resolve this and also to find out how this happened.
Your comments on simplifying our incident logging procedures will be shared with our development team as our internal systems are being enhanced on a regular basis and we are always interested in hearing how we can improve our customer experience.
You may like to know that we have just taken on an additional Swedish speaking person, Niclas, in customer services to help our growing business.
MCS
MCS Rental Software FAQs
Below are some frequently asked questions for MCS Rental Software.Q. What type of pricing plans does MCS Rental Software offer?
MCS Rental Software offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Contact MCS for more information on pricing.
Q. Who are the typical users of MCS Rental Software?
MCS Rental Software has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does MCS Rental Software support?
MCS Rental Software supports the following languages:
Dutch, English, French, German, Spanish, Swedish
Q. Does MCS Rental Software support mobile devices?
MCS Rental Software supports the following devices:
Android (Mobile)
Q. What other apps does MCS Rental Software integrate with?
MCS Rental Software integrates with the following applications:
AFAS Software, EROAD, MYOB Business, Mailchimp, Microsoft 365, Microsoft Power BI, QuickBooks Online Advanced, Sage 100, Sage 200, Sage 300cloud, Sage 50cloud Accounting, Sage 50cloud Pastel, Sage Intacct, TaxJar, Trackunit, UNIT4 ERP, Verizon Connect, Vision6, Visma Severa, Xero
Q. What level of support does MCS Rental Software offer?
MCS Rental Software offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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