---
description: Learn how SparkPost can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: SparkPost Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Transactional Email Software](/directory/1707/transactional-email/software) > [SparkPost](/software/123871/sparkpost)

# SparkPost

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> SparkPost is an email analytics solution designed to help businesses optimize email performance, deliverability, engagement, and more. It offers predictive intelligence, which allows marketers to gain insights into campaign health, engagement rate, and spam links to diagnose performance issues.
> 
> Verdict: Rated **3.7/5** by 35 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 35 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: SparkPost
- **Location**: Columbia, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$20,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: SparkPost pricing is based on the number of emails sent per month. It offers a free Test plan for users to try out SparkPost's analytics and alerting functionalities. Paid plans start from $20/month for up to 50k emails, and $30/month for up to 100k emails on the Starter plan, with real-time alerts, spam trap monitoring, email health alerts, and predictive analytics. The Premier plan starts from $75/month for up to 100k emails, $170/month for up to 250k emails, $290/month for up to 500k emails, and $525/month for up to 1 million emails, for A/B testing scheduled sending, subaccounts, and more. Enterprise plans are also available on request for customers sending more than 1 million emails per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- A/B Testing
- API
- Activity Tracking
- Alerts/Notifications
- Bulk Email Verification
- Bulk Send
- Campaign Analytics
- Click Tracking
- Customer Segmentation
- Customizable Templates
- Disposable Email Detection
- Drip Campaigns
- Email Alerts
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions

## Integrations (7 total)

- Adobe Commerce
- Blueshift
- Heroku
- Iterable
- Movable Ink
- Moxo
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Transactional Email Software](https://www.getapp.za.com/directory/1707/transactional-email/software)

## Related Categories

- [Transactional Email Software](https://www.getapp.za.com/directory/1707/transactional-email/software)
- [Email Management Software](https://www.getapp.za.com/directory/306/email-management/software)
- [Email Tracking Software](https://www.getapp.za.com/directory/1409/email-tracking/software)
- [Email Validation Tools](https://www.getapp.za.com/directory/1469/email-verification-tools/software)

## Alternatives

1. [Gmail](https://www.getapp.za.com/software/91602/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.getapp.za.com/software/91380/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [SendGrid](https://www.getapp.za.com/software/20507/sendgrid) — 4.2/5 (752 reviews)
5. [ZeroBounce](https://www.getapp.za.com/software/110935/zerobounce) — 4.7/5 (553 reviews)

## Reviews

### "Perfect for sending transactional mail using WordPress" — 4.0/5

> **Verified Reviewer** | *15 February 2019* | Philanthropy | Recommendation rating: 8.0/10
> 
> **Pros**: I can send tons of emails that are delivering direct to inbox from CF7.
> 
> **Cons**: I can only send from integration and not from the Spark Post dashboard, which is understandable.
> 
> Great sending volume for price.

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### "Full-featured API-first ESP with great support" — 5.0/5

> **Leonhard** | *03 May 2017* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: We love the ability to integrate our own software stack at will (e.g. through the maintained sparkpost-python package or Webhooks) and have SparkPost just provide a solid general purpose interface. The reports section in the dashboard gives us everything you expect. Onboarding was great as well as customer service which we contacted on different occasions and always got back to us in a timely manner with a helpful response. This company and employees clearly know their (tricky) business.  Hope the A/B testing feature graduates from their "labs" and finds it's way into the stable product API. Received a great merch t-shirt for filling out one of their developer surveys (now everyone on the team wants one...). No matter whether you fall under the generous free plan (100k) or need to scale really hard - a lot of other services will impose strict limits on your budget when you start sending a million or more emails per month. Simple summary: We're happy users and can recommend to everyone. Rock on\!
> 
> **Cons**: Would be great have access to more detailed billing stats. The missing piece really is solid "email templating" but then you have to understand that SparkPost is not in the market for that and give you the tools (expose API endpoint for that) to instead integrate your own solution.

-----

### "A good tool with poor criteria and bad customer service" — 1.0/5

> **Luis** | *28 October 2019* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use and implement, the tool works good.
> 
> **Cons**: They can suspend your account without previous notification or warning, clear information about suspension is not offer until you take a ticket and ask them. The account might be suspended even you have followed their own recommendations. And if that was not enough you can't cancel your account while this is suspended.

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### "Accounts get suspended without warning or notifications" — 4.0/5

> **Alessandro** | *18 August 2022* | Information Technology & Services | Recommendation rating: 2.0/10
> 
> **Pros**: I liked the simplicity of setting up and the possibility to manage sub-accounts.
> 
> **Cons**: Support. Our account got suspended for more than 24 hours without a notice or reason. They simply re-activated it after 48 hours without explaining what happened. This affected the platforms of over 40 customers\! Just unacceptable\!

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### "Our main tool to send emails\!" — 5.0/5

> **Verified Reviewer** | *26 November 2018* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love that they have great documentation, low prices and high quality services\! (good email reputation)
> 
> **Cons**: They do not offer the possibility to send many emails from their website, only via code.
> 
> Adore it\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/123871/sparkpost)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/123871/sparkpost> |
| de-AT | <https://www.getapp.at/software/123871/sparkpost> |
| en | <https://www.getapp.com/it-communications-software/a/sparkpost/> |
| en-AE | <https://www.getapp.ae/software/123871/sparkpost> |
| en-AU | <https://www.getapp.com.au/software/123871/sparkpost> |
| en-CA | <https://www.getapp.ca/software/123871/sparkpost> |
| en-GB | <https://www.getapp.co.uk/software/123871/sparkpost> |
| en-IE | <https://www.getapp.ie/software/123871/sparkpost> |
| en-NZ | <https://www.getapp.co.nz/software/123871/sparkpost> |
| en-SG | <https://www.getapp.sg/software/123871/sparkpost> |
| en-ZA | <https://www.getapp.za.com/software/123871/sparkpost> |
| es | <https://www.getapp.es/software/123871/sparkpost> |
| es-CL | <https://www.getapp.cl/software/123871/sparkpost> |
| es-CO | <https://www.getapp.com.co/software/123871/sparkpost> |
| es-MX | <https://www.getapp.com.mx/software/123871/sparkpost> |
| fr | <https://www.getapp.fr/software/123871/sparkpost> |
| fr-BE | <https://fr.getapp.be/software/123871/sparkpost> |
| fr-CA | <https://fr.getapp.ca/software/123871/sparkpost> |
| nl | <https://www.getapp.nl/software/123871/sparkpost> |
| nl-BE | <https://www.getapp.be/software/123871/sparkpost> |

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