About YouTrack

Designed for agile teams by JetBrains. YouTrack is a tool to manage your projects, configure agile boards, keep knowledge base, use reports and Gantt charts, dashboards and time tracking. Track tasks and issues, support customers’ requests, plan sprints and releases, create workflows, and never force your process to fit the limits of a tool again! YouTrack speaks your language, supports markdown and emoji-reactions. YouTrack is flexible enough to follow your exact process! Cloud or Server. Free for 10 users.

Pricing starting from:

US$4,40/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of YouTrack

1) Quickly modify the issues on the flexible and customizable real-time Agile Boards.
2) Find things quickly using the Intuitive query-based smart search with autocomplete.
3) Get an overview of your projects using multiple dashboards, share them with your team, place reports, markdown notes, and issue lists as widgets or create your own widgets if you're in need of more data.
4) Сreate and edit articles, manage articles in a tree structure, define articles visibility for user groups, keep changes version with the Built-in internal or public Knowledge Base.
5) Keep track of your project, team, and personal progress using 18 of predefined report types.

Devices

Business size

S M L

Pricing starting from:

US$4,40/month

  • Free Trial
  • Free Version
  • Subscription

Images

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YouTrack video
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Features

Total features of YouTrack: 111

  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Business Process Automation
  • Change Management
  • Code Repository Integration
  • Collaboration Tools
  • Commenting / Notes
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Deadline Management
  • Dependency Tracking
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email-to-Task Conversion
  • File Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Graphical Data Presentation
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management
  • Import Tasks
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Milestone Tracking
  • Mobile Access
  • Multi-Department/Project
  • Multi-board
  • Multiple Projects
  • No-Code
  • Parent Task
  • Percent-Complete Tracking
  • Performance Metrics
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Spreadsheet View
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Supports Agile
  • Supports Scrum
  • Tagging
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Testing/QA Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traditional Methodologies
  • Visual Workflow Management
  • Visualization
  • Widgets
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4,4 /5
(40)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4/5
Customer Support
4,5/5

Already have YouTrack?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 40
Dayne E.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

YouTrack helps keep projects on track

Reviewed on 2019/04/12

The business I work for uses YouTrack effectively to track problems and projects to keep people on...

The business I work for uses YouTrack effectively to track problems and projects to keep people on task and aware of what their responsibilities are at any given time.

Pros

The thing I like most about YouTrack is that it gives users great tools to stay on track with projects. For example, a user can identify a bug in our processing software and create a ticket. IT can then triage the ticket and assign it to the correct developer to begin the process of investigating the bug and fixing it.

That developer can post on the ticket asking for more information or indicating that it's ready for QA testing, etc. Every step along the way is catalogued for future reference.

Cons

I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.

Binigya D.
Overall rating
  • Industry: Computer Games
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

YouTrack - Track Everything

Reviewed on 2020/10/19

My time with YouTrack has been very pleasant. Apart from its few shortcomings, I have grown really...

My time with YouTrack has been very pleasant. Apart from its few shortcomings, I have grown really fond of it, and it is really helpful in tracking and managing projects, even if you are coordinating with an external team.

Pros

YouTrack is in my opinion, THE best project management and tracking tool there is. While it doesn't have a bucketload of features, or does not come on the cheap side, it does what is does extremely well. I love its UI and UX, it really makes using YouTrack a pleasure. I love its take on making tasks and managing them via boards. It is so easy to create a task, assign it's priority and notify the people concerned. I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit. If you are serious about getting a project management tool, please try this once. You will love it!

Cons

I really dislike that there is not an integrated communication platform like Basecamp in YouTrack. But it has a Slack integration, which is handy and useful. I also don't like that you don't have much theme choices, as for a tool that I will be using everyday, I would like a bit more of layouts, customizations and themes. And also, sometimes uploading files can be a buggy experience. Videos may take a long time to play, some files are indicated as uploaded but you can't view them immediately. These occur very rarely, but are a nuisance for sure.

Verified Reviewer
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

Reviewed on 2018/08/21

Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup...

Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.

Pros

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going.
The interface is intuitive and helps keep sprints clean and organized.
Performance is good as long as the setup has been done properly, else you will experience lags.
Best for small teams which don't want to deal with the complexities of using JIRA.
Pricing is based on storage so that is really very helpful.
you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Cons

Not cons per say but
1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag.
2. The url is rather long: mycompanyname.myjetbrains.youtrack.com
3. Comment boxes under tickets look rather medieval.

Silvio B.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Probably the best tool for task tracking

Reviewed on 2019/08/17

Very nice experience I would definitely suggest it especially to a team that likes to tinker with...

Very nice experience I would definitely suggest it especially to a team that likes to tinker with their tools in order to make them tailored to their needs

Pros

I like the possibility to customize heavily this product. I've been working also on its workflow functionality which I've found very useful and complete. Also the docs are great and exhaustive which is a huge pro often overlooked.

Cons

I really wanted to add custom styling to our kanban board in order to change the colour of the cards from green to red based on their due date but I had no way to do it with the youtrack provided functions so I had to inject a custom script. Would be nice to have this feature!

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent tool for tracking product development projects

Reviewed on 2020/06/17

We are using it to communicate with our overseas development team in order to complete work on our...

We are using it to communicate with our overseas development team in order to complete work on our digital learning platform. We use it to track features, bugs, and other user stories, and discuss those stories with the team. It has proven invaluable for this project since we are using an Agile sprint methodology.

Pros

I like the ability to see Agile Boards related to our product sprints. I like being able to add screenshots or videos of bugs easily for our development team to use. I like that if I forget to save my work on a task, when I come back to the task my work is auto-saved and available to continue working on, even if I closed my browser.

Cons

It would be nice if the feature for a particular task was automatically added to a sprint when a sub-task of that feature was added to the sprint. Right now we have to tag the sprint manually for every feature.

Showing 5 reviews of 40 Read all reviews

YouTrack FAQs

Below are some frequently asked questions for YouTrack.

YouTrack offers the following pricing plans:

  • Starting from: US$4,40/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

YouTrack is free for teams of 10 users. Choice between InCloud or Standalone versions. InCloud paid subscription starting from $4.40 per user/ month, with discount growing with number of users. Standalone license starting from $600 per 15 users, perpetual license include 1 year of upgrade subscription and support.

We do not have any information about YouTrack features

YouTrack has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages YouTrack supports

YouTrack supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

YouTrack integrates with the following applications:

Bitbucket, Cisco Jabber, Confluence, GitHub, GitLab, IntelliJ IDEA, Jira, PractiTest, Slack, TMetric, Test Lodge, TestRail, VCS, Zendesk

YouTrack offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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