eSCRIBE

Meeting management solution for the public sector

4,3 /5 (15 reviews) Write a Review!

eSCRIBE Overview

What is eSCRIBE?

eSCRIBE is a cloud-based meeting management solution that helps educational institutions and public/private sector boards, committees, and councils streamline the entire meeting lifecycle, from agenda planning to video streaming. Professionals can create agendas and meeting minutes using customizable templates in addition to recording post-meeting follow-up rules or staff directions in an action log.

eSCRIBE allows organizations to conduct live meetings with add-on features such as roll call, quorum and conflict management, electronic vote recording, and minute capture. Using the configurable workflow, managers can automatically create and distribute tasks during and after meetings. Moreover, board members and elected officials can utilize the participant portal to view upcoming events, download important documents for offline review, and join confidential meetings with secured access.

eSCRIBE’s report manager module provides comprehensive workflows and tools for the preparation, approval, and submission of meeting-related reports. Council members can facilitate collaboration via multi-user document editing and version control. The solution also helps administrators configure user permissions for public/private in-camera items and automatically extract content to populate agenda lists, motions, and minutes.

eSCRIBE comes with a webcasting module, which enables organizations to capture live/archival videos from boardrooms and record time stamps to synchronize stored media with the meeting's agenda or minutes. The solution allows users to publish HTML or PDF content on the official website with links to supporting attachments.

eSCRIBE Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact eSCRIBE for pricing information


eSCRIBE Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

eSCRIBE board manager dashboard
eSCRIBE council announcements
eSCRIBE meeting management
eSCRIBE video eSCRIBE screenshot: eSCRIBE board manager dashboard eSCRIBE screenshot: eSCRIBE council announcements eSCRIBE screenshot: eSCRIBE meeting management

eSCRIBE Reviews

eSCRIBE Reviews

Overall rating
4,3
/
5
Excellent
5

Very good
9

Average
1

Poor
0

Terrible
0

Value for Money
4,2
Features
4
Ease of Use
4,1
Customer Support
4,8
93% recommended this app
Roberta B.

eScribe has been an absolute benefit to Lambton Shores.

It makes putting together an agenda a pleasure instead of the old nightmare it use to be.
The ease of putting in agenda items once approved is amazing. Easy to use the report writing.
Approval process is great.
Still iffy on the minutes taking. Does take some getting use to especially when Council puts a motion forward then brings in another before the vote.
I


Tamara C.

Credit Valley Conservation

It was a painful start. It took us well over a year to resolve a number of issues we were experiencing. As a result staff got frustrated and lost trust in the software. As I have become more experienced with the software I have been able to resolve a number of issues on my own but, I continue to struggle to get staff to trust and use eScribe vs. coming to me to do everything for them.


Angela L.

eScribe review

Reduction in paper is great!! I look forward to using eScribe for report management.


Kim K.

I appreciate the paperless management of meetings.

The ability to manage meetings without paper required.


Wanda S.

Escribe is not user friendly, but when I have a question I'm able to get my answers quick

I find escribe to be a software that answers all needs when it comes to municipal meetings. I would recommend it to with much confidence.


Roberta B.
Industry: Government Administration
Company size: 10 000+ Employees

eScribe has been an absolute benefit to Lambton Shores.

Used Daily for 2+ years
Reviewed on 2017/06/27
Review Source: Capterra

It makes putting together an agenda a pleasure instead of the old nightmare it use to be.
The ease of putting in agenda items once approved is amazing. Easy to use the report writing.
Approval process is great.
Still iffy on the minutes taking. Does take some getting use to especially when Council puts a motion forward then brings in another before the vote.
I

Pros

It has made an great difference on the delivery of our agendas to Council. Council members prefer to have the agenda right in front of them either on their computer or ipad rather than a paper copy.

Cons

The information provided for updating is a bit confusing. As I am not a techno wizard when the updates come I am never sure if they are to be forwarded on to all eScribe users or just ipad users. I am very technologically challenged.

Response from eSCRIBE

Hi Roberta - Thanks for your feedback! Apologies for any confusion. We'll be in touch with you and see what we can do to make things easier for you. Thanks for taking the time to review us!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tamara C.
Industry: Environmental Services
Company size: 201-500 Employees

Credit Valley Conservation

Used Other for 2+ years
Reviewed on 2018/09/28
Review Source: Capterra

It was a painful start. It took us well over a year to resolve a number of issues we were experiencing. As a result staff got frustrated and lost trust in the software. As I have become more experienced with the software I have been able to resolve a number of issues on my own but, I continue to struggle to get staff to trust and use eScribe vs. coming to me to do everything for them.

Pros

- like that it creates a single location to store all our Board reports that staff have access to. Can go back and search for past reports.
- like being able to access our Board information from anywhere.

Cons

- I don't find the software overly intuitive and the amount of training I initially received wasn't sufficient to 'trouble-shoot' the number of the issues I was experiencing. There are a lot of settings behind the scene that I find really hard to navigate.
- Staff have also commented that they don't find the software overly intuitive as well and since they don't use the software on a daily/regular basis they get frustrated and then come to me to upload their reports that they composed outside of eScribe and start workflows for them. Approvers then call me and say they are fine with the report could I then approve the report for them. I have told staff that I wouldn't do it for them but I will show them how to do it themselves. I end up having to do this for almost every Board meeting so it has actually slowed down the agenda process for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Angela L.
Industry: Government Administration
Company size: 501-1 000 Employees

eScribe review

Used Monthly for 2+ years
Reviewed on 2018/09/27
Review Source: Capterra

Reduction in paper is great!! I look forward to using eScribe for report management.

Pros

There are many functions for minute taking. We are hoping to utilize the functions more than we have in the past.

Cons

I do not have issues with the interface but some of my co-workers are afraid to use it. The interface could be more user friendly. I find it difficult to create new templates and they all appear different even though the settings were the same as another template. Preview button is painful to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Kim K.
Industry: Government Administration
Company size: 1 001-5 000 Employees

I appreciate the paperless management of meetings.

Used Daily for 1+ year
Reviewed on 2017/11/06
Review Source: Capterra

The ability to manage meetings without paper required.

Pros

the ability to publish to participants,
the defer option to move an item to a future meeting,
the ability to reorder the meeting items,

Cons

the way that the text doubles uncontrollably,
the resolution shows on main page but in the edit button it disappears until entered into again,
the inability to track resolutions (I am not sure how others manage their resolutions to ensure completion or to see what resolutions are still "on the books"),
I would like to learn more about the software as I do not believe I am using it to it's full potential.

Response from eSCRIBE

Hi Kim - Thank you for your feedback! We'd love to set some time aside for training so you can take advantage of our software. Sorry to hear about the issues. The good news is that they seem to be associated with an older version, which our support team can easily fix. We'll be in touch! Thanks Kim!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Wanda S.
Industry: Government Administration
Company size: 51-200 Employees

Escribe is not user friendly, but when I have a question I'm able to get my answers quick

Used Daily for 1+ year
Reviewed on 2017/10/31
Review Source: Capterra

I find escribe to be a software that answers all needs when it comes to municipal meetings. I would recommend it to with much confidence.

Pros

I like that it is converted to Words and that I can make changes in that manner. I also like that I can set up many meetings at once.

Cons

I find it not very user friendly, I do a lot of searching at times before I am able to find what I am looking for. Although, we are going to have a training session in the new year, this may help.

Response from eSCRIBE

Hi Wanda - Thank you for your feedback! We're continuously making improvements to our software to become more user-intuitive. We look forward to the upcoming training session with you and your team. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,3/10
Based on 15 user ratings
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eSCRIBE Pricing

eSCRIBE Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact eSCRIBE for pricing information

Contact eSCRIBE for pricing information

Value for Money
4,2/5
Based on 15 user ratings
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eSCRIBE Features

eSCRIBE Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4/5
Based on 15 user ratings
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Categories

Additional information for eSCRIBE

Additional information for eSCRIBE

Key features of eSCRIBE

  • Action Item Tracking

eSCRIBE FAQs

eSCRIBE FAQs

Below are some frequently asked questions for eSCRIBE.

Q. What type of pricing plans does eSCRIBE offer?

eSCRIBE offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact eSCRIBE for pricing information

Q. What are the main features of eSCRIBE?

eSCRIBE offers the following features:

  • Action Item Tracking

Q. Who are the typical users of eSCRIBE?

eSCRIBE has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does eSCRIBE support?

eSCRIBE supports the following languages:

English

Q. What type of pricing plans does eSCRIBE offer?

eSCRIBE has the following pricing plans:

Subscription

Q. Does eSCRIBE support mobile devices?

eSCRIBE supports the following devices:

iPad

Q. What other apps does eSCRIBE integrate with?

eSCRIBE integrates with the following applications:

Microsoft 365, SharePoint

Q. What level of support does eSCRIBE offer?

eSCRIBE offers the following support options:

Phone Support, Online Support