Unitrends Backup
About Unitrends Backup
Unitrends Backup is a cloud-based and on-premise solution designed to assist businesses of all sizes manage processes related to data recovery and protection. Features include pattern recognition, predictive analytics, email alerts, and data replication and deduplication.
The AI (artificial intelligence) enabled application helps network engineers identify file changes as well as analyze and resolve ransomware attacks and other security related issues. With its automated recovery testing feature, users can determine imminent threats, check full application restorations, and track actual recovery time and points in compliance with regulatory standards. Moreover, administrators can use the custom dashboards to perform bulk data backups and ensure a secure data restoration process by assigning role-based permissions to team members. Unitrends Backup also allows professionals to automate data recovery activities, run scheduled tests in the background, verify recovery time objectives (RTOs), and generate reports for auditing.
Unitrends Backup offers integration with various third-party cloud storage applications such as Amazon AWS, Microsoft Azure, Google Cloud, and Rackspace Cloud Files.
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- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Unitrends its a enterprise feature backup solution with ease of use and quick implementation
Reviewed on 2020/01/15
We love the product because it give us less time to restore in case of the emergency and also the...
We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.
Pros
I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.
Cons
Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Unitrends Backup is your safe solution to keep data safe.
Reviewed on 2023/03/09
One of the great ways to keep data safe in a place or a cloud location with no limitation.
One of the great ways to keep data safe in a place or a cloud location with no limitation.
Pros
People at customer care know exactly how to help you. They are very talented, they know what is this about, you feel they are smiling while they are performing support and they save you a lot of time.
Cons
The interface needs a little improvement in relation to colors, design of objects; therefore it can be more user friendly.
Alternatives Considered
Veeam Data PlatformReasons for Choosing Unitrends Backup
We faced issues with customer support therefore we decided to switch.Switched From
Google DriveReasons for Switching to Unitrends Backup
It does not have all the features that we are looking for. The price is a bit higher as well.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very slow and very poor compression
Reviewed on 2021/11/10
As we only have a relatively small setup I used the free edition available through Spiceworks (now...
As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years.
Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life.
The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable. We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS. Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract.
That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history. I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends! No brainer :-)
Pros
I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option.
Cons
An overly complicated interface that was not at all intuitive.
It does not like backing up to NAS systems.
Very poor support.
- Industry: Law Enforcement
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Good Solution
Reviewed on 2020/01/10
It is a solid offering at a much better price than some rather well-known alternatives. Service is...
It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.
Pros
I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.
Cons
Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?
Reasons for Choosing Unitrends Backup
Cost was huge, but Commvault support had also fallen off of the map.Reasons for Switching to Unitrends Backup
Cost was our largest concern followed by features/capabilities.
- Industry: Industrial Automation
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very reliable for our Backups
Reviewed on 2018/03/08
Consistent with our servers getting backed up and very reliable.
Consistent with our servers getting backed up and very reliable.
Pros
We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.
Cons
Going from the old legacy GUI to the new one it is definitely taking time to get used to it. They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.
Response from Kaseya
Thanks Kevin. Glad the new UI is working for you. We put LOTS of time into making it as easy to use as possible.
Unitrends Backup FAQs
Below are some frequently asked questions for Unitrends Backup.Q. What type of pricing plans does Unitrends Backup offer?
Unitrends Backup offers the following pricing plans:
- Starting from: US$349.00/one-time
- Pricing model: Free Version
- Free Trial: Available
Unitrends offers a free trial for 30 days after which the software is available across 5 pricing tiers. Pricing details are outlined below: Free: $0 for up to 1TB Essentials: starting at $349 for up to 10 resources Standard: starting at $549 for any size of supported environment Enterprise: starting at $1099 for any size of supported environment Enterprise Plus: starting at $1699 for any size of supported environment
Q. Who are the typical users of Unitrends Backup?
Unitrends Backup has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Unitrends Backup support?
Unitrends Backup supports the following languages:
English, French
Q. Does Unitrends Backup support mobile devices?
Unitrends Backup supports the following devices:
Q. What other apps does Unitrends Backup integrate with?
Unitrends Backup integrates with the following applications:
Google Cloud, Microsoft 365, Microsoft Azure, Microsoft SharePoint
Q. What level of support does Unitrends Backup offer?
Unitrends Backup offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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