NexHealth

Patient engagement platform for medical and dental practices

4,9 /5 (22 reviews) Write a Review!

NexHealth Overview

What is NexHealth?

NexHealth is a patient engagement and experience management platform for medical and dental practices. Features include EHR and practice management system integration, online scheduling, digital forms, appointment reminders, payments, video consultations, reporting, two-way messaging, and more.

NexHealth provides automated billing and payment processing tools and facilitates the generation and delivery of itemized statements to patients. Automatic notifications are sent to alert patients of any overdue or upcoming payments, which can be carried out in the patient portal. Using the digital forms feature, users can digitize existing forms to collect patient health and contact information, ensuring new data is added and stored digitally in each patients’ electronic health record.

With reports and analytics, users can track key practice metrics including number of appointments, patient satisfaction, practice performance, and cancellation rates. Real-time appointment availability indicators enable last-minute appointments to be made automatically, filling any remaining slots and rescheduling recent cancellations.

NexHealth Overview

Pricing

Starting from
US$350,00/month

Pricing options

Free Trial
Subscription
Value for money

Nexhealth pricing starts at $350 per month and is based on features required and number of practice locations. Features span across three tiers; Starter, Standard, and Pro.

Please contact NexHealth directly for further pricing information.


NexHealth Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

NexHealth two-way messaging
NexHealth appointment reminders
NexHealth billing notifications
NexHealth digital forms creator
NexHealth follow-up appointment notification
NexHealth online appointment scheduling
NexHealth reports and analytics
NexHealth screenshot: NexHealth two-way messaging NexHealth screenshot: NexHealth appointment reminders NexHealth screenshot: NexHealth billing notifications NexHealth screenshot: NexHealth digital forms creator NexHealth screenshot: NexHealth follow-up appointment notification NexHealth screenshot: NexHealth online appointment scheduling NexHealth screenshot: NexHealth reports and analytics

NexHealth Reviews

NexHealth Reviews

Overall rating
4,9
/
5
Excellent
20

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
5
100% recommended this app
Brett D.

Dental Software

Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.


Andrew H.

One Product, Everything We Need


Ashley L.

NexHealth in busy Dental Practice

It has been touch and go to be honest. Customer support varies between excellent and fair. At times it seems the questions we have are unable to be answered due to lack of knowledge or ability.


Krislyn R.

NexHealth Has changed the game of dentisty forever~

The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!


Azadeh A.

NexHealth platform

Our practice loves NexHealth. It covers all aspects of our business needs in terms of patient communication. The customer service is fantastic and the team is always available to help guide us through any issue we experience.


Brett D.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Dental Software

Used Daily for 1-5 months
Reviewed on 2019/02/07
Review Source: Capterra

Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.

Pros

Two way texting with patients! This has been a lifesaver multiple times.

Cons

Redundancy of some tasks such as online scheduling.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrew H.
Industry: Medical Practice
Company size: 2-10 Employees

One Product, Everything We Need

Used Daily for 1+ year
Reviewed on 2019/10/10
Review Source: Capterra

Pros

We've been using NexHealth in our office for about 2 years, and what I've loved from the beginning is the complete suite it offers. More than just appointment reminders, we can collect reviews (and customize who receives those requests) and offer online bill payment - which our patients really appreciate. And it's all contained within one dashboard in my browser.

Cons

I'd like patients to be able to pay partial payments without needing to go through me to resend the patient request, and some bulk options/autofilling features would make the feature even more helpful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ashley L.
Industry: Medical Practice
Company size: 11-50 Employees

NexHealth in busy Dental Practice

Used Daily for 6-12 months
Reviewed on 2020/02/27
Review Source: Capterra

It has been touch and go to be honest. Customer support varies between excellent and fair. At times it seems the questions we have are unable to be answered due to lack of knowledge or ability.

Pros

I like that I am easily able to text patients to communicate with them in this age of technology. I find that many patients prefer this form of communication.

Cons

We have multiple offices and it is inconvenient that our patient database is divided between offices. I wish it was possible to have all patients as part of one practice listing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Krislyn R.
Industry: Hospitality
Company size: 11-50 Employees

NexHealth Has changed the game of dentisty forever~

Used Daily for 2+ years
Reviewed on 2019/01/10
Review Source: Capterra

The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!

Pros

I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!

Cons

The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder. If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Azadeh A.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

NexHealth platform

Used Daily for 1+ year
Reviewed on 2019/02/26
Review Source: Capterra

Our practice loves NexHealth. It covers all aspects of our business needs in terms of patient communication. The customer service is fantastic and the team is always available to help guide us through any issue we experience.

Pros

We love that the software allows for effective and simple communication with our patients. Everyone has busy schedules in NYC and NexHealth allows our patients to make appointments online, send us a quick texts, confirm appointments and pay their bills - all through their smart phones!

Cons

The system doesn't allow for a good way for patients to leave reviews - our patients find it a bit cumbersome to go from the NexHealth 5-star review system (which is not seen by the public) to actually writing a review on Google.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 22 user ratings
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NexHealth Pricing

NexHealth Pricing

Starting from
US$350,00/month
Free Trial
Subscription
Value for money

Nexhealth pricing starts at $350 per month and is based on features required and number of practice locations. Features span across three tiers; Starter, Standard, and Pro.

Please contact NexHealth directly for further pricing information.

Nexhealth pricing starts at $350 per month and is based on features required and number of practice locations. Features span across three tiers; Starter, Standard, and Pro.

Please contact NexHealth directly for further pricing information.

Value for Money
4,9/5
Based on 22 user ratings
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NexHealth Features

NexHealth Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,8/5
Based on 22 user ratings
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Categories

Additional information for NexHealth

Additional information for NexHealth

Key features of NexHealth

  • Appointment Management
  • Campaign Management

NexHealth FAQs

NexHealth FAQs

Below are some frequently asked questions for NexHealth.

Q. What type of pricing plans does NexHealth offer?

NexHealth offers the following pricing plans:

Starting from: US$350,00/month

Pricing model: Subscription

Free Trial: Available

Nexhealth pricing starts at $350 per month and is based on features required and number of practice locations. Features span across three tiers; Starter, Standard, and Pro. Please contact NexHealth directly for further pricing information.

Q. What are the main features of NexHealth?

NexHealth offers the following features:

  • Appointment Management
  • Campaign Management

Q. Who are the typical users of NexHealth?

NexHealth has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does NexHealth support?

NexHealth supports the following languages:

English

Q. What type of pricing plans does NexHealth offer?

NexHealth has the following pricing plans:

Subscription

Q. Does NexHealth support mobile devices?

We do not have any information about what devices NexHealth supports

Q. What other apps does NexHealth integrate with?

NexHealth integrates with the following applications:

Dentrix Ascend

Q. What level of support does NexHealth offer?

NexHealth offers the following support options:

Phone Support, Online Support