NexHealth

Patient engagement platform for medical and dental practices

About NexHealth

NexHealth is a patient engagement and experience management platform for medical and dental practices. Features include EHR and practice management system integration, online scheduling, digital forms, appointment reminders, payments, video consultations, reporting, two-way messaging, and more.

NexHealth provides automated billing and payment processing tools and facilitates the generation and delivery of itemized statements to patients. Automatic notifications are sent to alert patients of any overdue or upcoming payments, which can be carried out in the patient portal. Using the digital forms feature, users can digitize existing forms to collect patient health and contact information, ensuring new data is added and stored digitally in each patients’ electronic health record.

With reports and analytics, users can track key practice metrics including number of appointments, patient satisfaction, practice performance, and cancellation rates. Real-time appointment availability indicators enable last-minute appointments to be made automatically, filling any remaining slots and rescheduling recent cancellations.

Pricing starting from:

US$350,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$350,00/month

  • Free Trial
  • Subscription

Images

NexHealth two-way messaging
NexHealth appointment reminders
NexHealth billing notifications
NexHealth digital forms creator
NexHealth follow-up appointment notification
NexHealth online appointment scheduling
NexHealth reports and analytics
View 8 more
NexHealth screenshot: NexHealth two-way messaging NexHealth screenshot: NexHealth appointment reminders NexHealth screenshot: NexHealth billing notifications NexHealth screenshot: NexHealth digital forms creator NexHealth screenshot: NexHealth follow-up appointment notification NexHealth screenshot: NexHealth online appointment scheduling NexHealth screenshot: NexHealth reports and analytics

Features

Total features of NexHealth: 50

  • API
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Client Portal
  • Confirmation/Reminders
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Email Invitations & Reminders
  • For Medical Purposes
  • Forms Management
  • HIPAA Compliant
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • One-to-One Messaging
  • Online Forms
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Payment Processing
  • Practice Management
  • Ratings / Reviews
  • Real Time Data
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room

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Reviews

Overall rating

4,9 /5
(22)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 22
Brett D.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dental Software

Reviewed on 2019/02/07

Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates...

Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.

Pros

Two way texting with patients! This has been a lifesaver multiple times.

Cons

Redundancy of some tasks such as online scheduling.

Andrew H.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One Product, Everything We Need

Reviewed on 2019/10/10

Pros

We've been using NexHealth in our office for about 2 years, and what I've loved from the beginning is the complete suite it offers. More than just appointment reminders, we can collect reviews (and customize who receives those requests) and offer online bill payment - which our patients really appreciate. And it's all contained within one dashboard in my browser.

Cons

I'd like patients to be able to pay partial payments without needing to go through me to resend the patient request, and some bulk options/autofilling features would make the feature even more helpful.

Ashley L.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

NexHealth in busy Dental Practice

Reviewed on 2020/02/27

It has been touch and go to be honest. Customer support varies between excellent and fair. At times...

It has been touch and go to be honest. Customer support varies between excellent and fair. At times it seems the questions we have are unable to be answered due to lack of knowledge or ability.

Pros

I like that I am easily able to text patients to communicate with them in this age of technology. I find that many patients prefer this form of communication.

Cons

We have multiple offices and it is inconvenient that our patient database is divided between offices. I wish it was possible to have all patients as part of one practice listing.

Krislyn R.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NexHealth Has changed the game of dentisty forever~

Reviewed on 2019/01/10

The benefits of using nexhealth is for certain the capability of keeping up with patients and...

The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!

Pros

I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!

Cons

The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder. If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.

Azadeh A.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NexHealth platform

Reviewed on 2019/02/26

Our practice loves NexHealth. It covers all aspects of our business needs in terms of patient...

Our practice loves NexHealth. It covers all aspects of our business needs in terms of patient communication. The customer service is fantastic and the team is always available to help guide us through any issue we experience.

Pros

We love that the software allows for effective and simple communication with our patients. Everyone has busy schedules in NYC and NexHealth allows our patients to make appointments online, send us a quick texts, confirm appointments and pay their bills - all through their smart phones!

Cons

The system doesn't allow for a good way for patients to leave reviews - our patients find it a bit cumbersome to go from the NexHealth 5-star review system (which is not seen by the public) to actually writing a review on Google.

Showing 5 reviews of 22 Read all reviews

NexHealth FAQs

Below are some frequently asked questions for NexHealth.

NexHealth offers the following pricing plans:

  • Starting from: US$350,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Nexhealth pricing starts at $350 per month and is based on features required and number of practice locations. Features span across three tiers; Starter, Standard, and Pro. Please contact NexHealth directly for further pricing information.

We do not have any information about NexHealth features

NexHealth has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages NexHealth supports

NexHealth supports the following devices:

NexHealth integrates with the following applications:

Dentrix Ascend

NexHealth offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for NexHealth.