VidyoCloud

Web conferencing platform for chat and video communication

4,4 /5 (25 reviews) Write a Review!

VidyoCloud Overview

What is VidyoCloud?

VidyoCloud is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations conduct virtual meetings and facilitate team communication through audio or video calls. With a patented routing technology and high-resolution endpoints, managers can optimize the frame rate and display quality of videos.

Enterprises can use VidyoCloud to secure virtual interactions with TLS, SRTP, H.235, and AES 256-bit encryption protocols, maintaining compliance with SOC 2 and HIPAA regulations. Using an administrative dashboard, managers can gain an overview of maximum concurrent participants, total voice or video minute usage, number of meetings, license utilization, registered users, and active endpoints on a centralized platform. Customers can record video conferences, meetings, training, lectures, and health consultations for future reference.

VidyoCloud allows organizations to filter data based on tenant lists, time range, or granularity and export customers’ call detail records (CDR) in multiple formats according to requirements. The software also provides Lightweight Directory Access Protocol (LDAP) integration to help businesses verify and authenticate the identity of end users.

VidyoCloud Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Vidyo for pricing information.


VidyoCloud Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

VidyoCloud audio/video calls screenshot
VidyoCloud screenshot: VidyoCloud audio/video calls screenshot

VidyoCloud Reviews

VidyoCloud Reviews

Overall rating
4,4
/
5
Excellent
12

Very good
10

Average
3

Poor
0

Terrible
0

Value for Money
4,2
Features
4,2
Ease of Use
4
Customer Support
4,1
88% recommended this app
Staci D.

Vidyo Replaced Google Hangouts

I would highly recommend Vidyo. It was has worked great in our organization - easy download and access. The technology seems to work more often than not :)


Verified Reviewer

Our favorite tool for video conferencing!

Overall, Vidyo is a simple way to start doing video conferencing, especially with large groups! The conference room setup is very high quality, and Vidyo allows us to connect with multiple teams at other locations in our organization quickly.


Jd M.

Excellent experience with Vidyo!


Catrina W.

It's okay


Dustin S.

Simple and Intuitive

It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video.


Staci D.
Industry: Religious Institutions
Company size: 201-500 Employees

Vidyo Replaced Google Hangouts

Used Weekly for 2+ years
Reviewed on 2019/04/19
Review Source: Capterra

I would highly recommend Vidyo. It was has worked great in our organization - easy download and access. The technology seems to work more often than not :)

Pros

I like that all users access have simple and clear instructions to access the meeting. We were using Google Hangouts but sometimes would meet with users outside our organization (some who did not have Gmail accounts) and we'd have to ask them to set-up Google accounts (which was a hassle for them).

Cons

Even though the instructions were straightforward, some users were still apprehensive to use new technology. It worked great though!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Religious Institutions
Company size: 501-1 000 Employees

Our favorite tool for video conferencing!

Used Weekly for 2+ years
Reviewed on 2019/03/12
Review Source: Capterra

Overall, Vidyo is a simple way to start doing video conferencing, especially with large groups! The conference room setup is very high quality, and Vidyo allows us to connect with multiple teams at other locations in our organization quickly.

Pros

I love how easy it is to install and set up Vidyo and how simple they've made it to invite people to a call. It's super easy to navigate for sharing screens, and the chat feature is simple but enables high engagement. The quality has always been a highlight as well!

Cons

For some reason, Vidyo seems to require frequent updates on all of its platforms, so "staying logged in" is a less functional basic feature. It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials. But this is a very minor concern.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Jd M.
Industry: Information Technology & Services
Company size: 201-500 Employees

Excellent experience with Vidyo!

Used Weekly for 2+ years
Reviewed on 2020/09/29
Review Source: Capterra

Pros

VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients! The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market.

Cons

I will occasionally run into issues with Vidyo corresponding with my security or my client's security wall which prevents the participant entering the Vidyo room.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Catrina W.
Industry: Individual & Family Services
Company size: 51-200 Employees

It's okay

Used Daily for 2+ years
Reviewed on 2018/10/09
Review Source: Capterra

Pros

I like that it is a secure video resource and my office uses it frequently. I use it at least 3 to 5 times a week.

Cons

The main issue that i have with this program is that it is so incredibly buggy. It consistently skips freezes and struggles with start up. Most of the time after the program is running i can't always get into a dedicated room and i get kicked out. It also has a tendency to fail when it comes to talking into the computer and doesn't relay voices over.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Dustin S.
Industry: Religious Institutions
Company size: 501-1 000 Employees

Simple and Intuitive

Used Weekly for 2+ years
Reviewed on 2020/08/12
Review Source: Capterra

It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video.

Pros

This software is very basic, but does exactly what it advertises - it provides an easy, intuitive way for people to connect one on one through video, or with large groups that sign in individually.

Cons

Since it is very basic, it really isn't flashy and it doesn't provide multiple avenues to communicate. It isn't your all-in-one communication tool, but for video, it is great.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
7,3/10
Based on 25 user ratings
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VidyoCloud Pricing

VidyoCloud Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Vidyo for pricing information.

Contact Vidyo for pricing information.

Value for Money
4,2/5
Based on 25 user ratings
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VidyoCloud Features

VidyoCloud Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,2/5
Based on 25 user ratings
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Categories

Additional information for VidyoCloud

Additional information for VidyoCloud

Key features of VidyoCloud

  • Calendar Management
  • Content Management
  • On-Demand Webcasting
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming

VidyoCloud FAQs

VidyoCloud FAQs

Below are some frequently asked questions for VidyoCloud.

Q. What type of pricing plans does VidyoCloud offer?

VidyoCloud offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Vidyo for pricing information.

Q. What are the main features of VidyoCloud?

VidyoCloud offers the following features:

  • Calendar Management
  • Content Management
  • On-Demand Webcasting
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming

Q. Who are the typical users of VidyoCloud?

VidyoCloud has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does VidyoCloud support?

VidyoCloud supports the following languages:

English

Q. What type of pricing plans does VidyoCloud offer?

VidyoCloud has the following pricing plans:

Subscription

Q. Does VidyoCloud support mobile devices?

VidyoCloud supports the following devices:

Android, iPhone, iPad

Q. What other apps does VidyoCloud integrate with?

VidyoCloud integrates with the following applications:

Google Calendar, Microsoft Outlook, Slack

Q. What level of support does VidyoCloud offer?

VidyoCloud offers the following support options:

Knowledge Base, Video Tutorials, Phone Support