iClassPro

Pros

iClassPro is perfect. The dashboard is easy to follow and the portal that the parents use is appealing and user-friendly.
As far as our back-end, its extremely functional. From class rosters, to merchant services, to generating reports.... its everything we need. The app was just released, we have yet to use it, but I hope its as great as all the software online.
And the flat fee rate is great, it does not increase with our increase in programs or enrollment. I highly recommend it.

Cons

None at this time. We have been waiting for an app to be developed for parents, and they just released that. Looking forward to testing it out .

Pros

It takes care of the vast majority of my requirements to run my service based company. Generating NACHA is an ultimate money saver for gyms over 500 clients.

Cons

Wish this had a complete social networking capability bringing website, phone app, and social media together in one package. So my clients had one stop shop for information.

Pros

ability to create skill trees, track progress of participants, and print out evaluation forms. I also like the student and family organization and ability to create notes for families. The interface and platform for clients to use to create accounts, see progress, pay, etc. is very useful as well.

Cons

I don't like how you can create notes for individual athletes and families and they don't pop up easily to check. It's sometimes hard to remember if you put a family not or student note.

Pros

I really like the clean look that it presents to our customers that are registering for our program.

Cons

We have found several problems that hopefully can be resolved.
*The "make up" feature that we were sold on, in actuality does not function for our business at all - it is useless to us and we are still having to use our manual system.
*we have had a problem with our selection of payment methods and our customers are still able to select a payment option (AmEx) that we do not accept and thus we are having to spend time and resources to correct what should have been automatic
*The staff portal would be far more useful to us if we could post automatic messages to our staff when the log in to the time clock

Pros

We’ve never been able to take credit cards before and this program allows us to do so. Everything is all in one place- parent info, student info, payment info, registered classes. One database for all our records.

Cons

Currently, you cannot save additional files to each student. We have a few special needs student that need a doctors note for participation. We cannot store these copies on their files and have to keep hard copies. It’s also somewhat hard to set up. But they set up multiple meeting with you with a customer service rep to get your classes and software set up. It’s a little confusing for the first few months but once you get the hang of it, it gets even better!