MDware

On-premise medical practice & marketing management software

About MDware

MDware is a medical practice management software designed to help plastic surgeons, dermatologists, chiropractors, and health organizations manage consultations, follow-ups, documentation, billing, payments, and more. The platform lets businesses send automated voice, text, and email reminders for upcoming appointments to reduce no-shows and cancellations.

MDware enables teams to create multiple user accounts with role-based permissions, facilitating secure logins through passwords or biometric fingerprint scanning systems. The application offers staff tracking and motivation tools, which allow administrators to schedule staff, allocate rooms, set and track goals, handle commissions, and monitor payroll. Managers can use the inventory management feature to monitor stock levels and sell, record, and reorder products using a barcoding system.

MDware includes a marketing management module, which helps businesses design personalized promotional campaigns and send welcome or follow-up emails to the target audience. The electronic medical record (EMR) functionality allows users to create patient profiles and upload case notes, images, active procedure forms, and more. Managers can also gain insights into business trends, sales summaries, and staff performance via reports and analytics.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

MDware adding a service group
MDware analytics settings
MDware booking appointments
MDware marketing management system
MDware scheduled appointments
MDware staff hours management
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MDware video
MDware screenshot: MDware adding a service group MDware screenshot: MDware analytics settings MDware screenshot: MDware booking appointments MDware screenshot: MDware marketing management system MDware screenshot: MDware scheduled appointments MDware screenshot: MDware staff hours management

Features

Total features of MDware: 43

  • Accounting Management
  • Analytics
  • Appointment Management
  • Automatic Notifications
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Campaign Scheduling
  • Client Management
  • Commission Calculations
  • Commission Management
  • Credit Card Processing
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Email Marketing Management
  • Follow-up Scheduling
  • Goal Setting / Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Payroll Management
  • Personalized Profiles
  • Promotions Management
  • QuickBooks Integration
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Role Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • Scheduling
  • Secure Login
  • Social Media Integration
  • Stock Management
  • Third Party Integration
  • Time Clock

Alternatives

Pabau

4,4
#1 Alternative to MDware
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Acuity Scheduling

4,8
#2 Alternative to MDware
Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

AestheticsPro Online

4,3
#3 Alternative to MDware
AestheticsPro Online is a medical spa software solution which enables medical aesthetic businesses to manage HIPAA...

Intelligent Medical Software

4,2
#4 Alternative to MDware
Intelligent Medical Software is a cloud-based electronic medical records (EMR) suite of solutions designed to help...

Reviews

Overall rating

4,3 /5
(25)
Value for Money
4,3/5
Features
4,1/5
Ease of Use
4,4/5
Customer Support
4,6/5

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Showing 5 reviews of 25
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Why have been using this software for the last 6 years. We love the easy functioning of the...

Reviewed on 2017/10/27

Pros

Easy access to reports, easy booking clients and putting client data in the program. It has saved me hours off my monthly and yearly reports. Very easy to cash out a client and look up history of the last visits and purchases. If we have any software glitches the tech is just a phone call away to help myself or my Staff resolve the issue.

Cons

The fact that it's a haste to renew our software link. It should be done automatically without our having to call in fo a new renewal access code when we are on auto pay for our user fee.

Chris C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MD-Ware Software, the right choice for our practice

Reviewed on 2016/07/06

The MD Ware Software was installed on our server and five terminals. Installation took less than a...

The MD Ware Software was installed on our server and five terminals. Installation took less than a few hours, and then we were up and running. Much of the software is very intuitive, patient demographics, inventory control, products and services and reporting, required very little assistance from MD Ware support staff.
When questions arise the support staff has always been readily available. Our physician has created custom forms for use within our practice, the MD Ware staff incorporated these live forms into the EMR software
Very efficient to have EMR, finance, inventory and marketing incorporated into one software program.

Pros

1. MD Ware software support. A support person has always been available when we have called.
2. Create and implement custom forms.
3. The ability to limit employee access to the software. Not all employees need access to all aspects of the software.
4. Integration of e prescriptions

Cons

The EMR portion of the software was not as robust as what our physician had used in the past. Great for aesthetic documentation, medical derm documentation required some modification to the program. Overall the physician is very happy with the EMR.

Tiffany A.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Thew support staff (Lukas, Terry, Brad, Andre) are amazing. The sales team and reception are...

Reviewed on 2017/11/02

Pros

I like the notifications when attempting to double book. I appreciate the simplicity of client searches especially when on staff view using the magnifying glass. I love that staff permissions can be customized . I like the ease of inventory reports and appointment booking.

Cons

Some features still don't work for our spa example: staff analytic's, text feature, sending emails from the system, birthday emails. I dislike the fact I cannot more easily change staff schedules example change parameters to bi weekly for staff that have fluctuating schedules. I dislike the fact I cannot simply revise a gift card balance-due to a human error at cash out. When moving an appointment sometimes the system grabs another service and moves it as well. I don't like that I cannot eliminate a product, service group or staff member.

Krista K.
Overall rating
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have been using salon ware for over 7 years and it has been great!

Reviewed on 2017/10/26

It keeps track of all my accounting, my staff info as well as all my clients. It's easy to use and...

It keeps track of all my accounting, my staff info as well as all my clients. It's easy to use and comes with a technical support team to help you with whatever you need.

Pros

The software is easy to use, I'm not good with computer's but this is fool proof. The customer service is top notch as well, whenever I have an issue I call and all the guys are very helpful and have solved more than a few of my issues in a prompt and professional manner.

Cons

The only thing I can think of that would be a con is whenever I upgrade to the latest version the reports change and I have to try to figure out which reports I need for my accountant which is frustrating & why I don't upgrade as often as I should.

Jan B.
Overall rating
  • Industry: Higher Education
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We really like it.

Reviewed on 2017/10/24

Because we are a school, we don't have to pay a monthly fee. I really like that! It meets our needs...

Because we are a school, we don't have to pay a monthly fee. I really like that! It meets our needs perfectly.

Pros

We really like the ease of use and the ongoing support. Even when an update comes, it is easy to figure out how to use it. The support guys are great also. They help us with our problems quickly and friendly.

Cons

I don't like that I am required to use Vantiv for merchant services. After all their fees, I am paying over 6% on my credit card receipts! There are many other merchant services that would be less. Also, they are very hard to work with. If I didn't love the software as well, I would switch just to avoid all of these fees.

Showing 5 reviews of 25 Read all reviews

MDware FAQs

Below are some frequently asked questions for MDware.

MDware offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact MD-Ware Software for pricing details.

MDware offers the following features:

  • Appointment Management
  • Client Management
  • Credit Card Processing
  • Employee Time Clock
  • Inventory Management
  • QuickBooks Integration

MDware has the following typical customers:

Large Enterprises, Mid Size Business

MDware supports the following languages:

English

We do not have any information about what devices MDware supports

MDware integrates with the following applications:

QuickBooks Online Advanced

MDware offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for MDware.