About Intiveo

Intiveo is a cloud-based communication management solution which helps dental practitioners engage with patients through personalized texts, emails and voice messages. The platform enables users to receive automated notifications and send pre/post appointment alerts for patient forms, medication notes and aftercare instructions.

Intiveo comes with a survey and feedback system, which allows organizations to share email surveys among patients and receive alerts on negative responses. The platform offers a range of features including communication history, grouped family reminders, administration management, one-click confirmations, automated welcome messages, due/overdue appointment recall, and more. Intiveo comes with patient referral functionality, which allows practitioners to share follow-ups/invites for patients to refer clinics among their connections. The platform also offers customizable templates which let users create personalized e-newsletters with brand logos and themes for facilitating promotions, as well as bulk text or voice message communications.

Intiveo's schedule manager lets patients request appointments through website or email links. Reporting functionality automatically sends daily, weekly or monthly reports via emails. The solution supports integration with various dental practice applications.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Features

Total features of Intiveo: 33

  • Access Controls/Permissions
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Communication Management
  • Confirmation/Reminders
  • Customizable Forms
  • Email Alerts
  • Email Invitations & Reminders
  • Live Chat
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Patient Engagement Software
  • Payment Reminders
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Rescheduling
  • SMS Marketing Managment
  • SMS Reminders
  • Survey/Poll Management
  • Surveys & Feedback

Alternatives

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Reviews

Overall rating

4,5 /5
(10)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 10
Marytherese B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible Company

Reviewed on 2019/10/07

This is an excellent company. It offers incredible customer service, pertaining to questions and...

This is an excellent company. It offers incredible customer service, pertaining to questions and concerns. They are prompt and truly get to the base of the concern in a caring and helpful way!

Pros

Easy to use. I can get messages remotely.

Cons

That we cannot accept photos from patients via text

Coral W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VERY USER FRIENDLY

Reviewed on 2019/10/07

Pros

My favorite feature about EasyMarkit is how user friendly it is. Large buttons and large print. It's very clear how to move from one feature to another and it's easy to make changes to our customized messages. our patients love the text messaging service and our practice now uses text messaging a lot for communicating with patients to schedule appointments. The customer service is fantastic. Online questions are always answered very quickly and phone service is always so friendly. The tech team was able to adapt to our requests for how we would like to use the program for manually sending out messages rather than using their automated feature.

Cons

Hard to think of anything I don't like about EasyMarkit. The only thing would maybe be the lag that sometimes happens when switching between the chat and messaging. Not a huge deal. And very occasionally the chat is not updating so a current message may not come up right away.

Andrew R.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works well

Reviewed on 2019/10/05

Pros

simplicity of use, automated, minimal action required

Cons

no remote access, so you can cancel or adjust program if weather issues

Rebecca M.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Market Review

Reviewed on 2019/10/08

Pros

I absolutely love how user friendly this software is. It is easy to navigate, and the support team is easily accessible if you should require help using the system. The support line has minimal wait times before you reach a rep for help. The max I've ever waited on line for a rep was 2 min. When you work in a busy office and have an issue with a software system there is nothing worse than having to wait in queue for over 10 minutes to reach a rep for help! I also love how you can mass email/text message your clients, great for when there is a policy change, change in operation hours, new promotions etc. Saves a ton of time and money in postage. Highly recommend!!!

Cons

No cons so far, very satisfied with the product and service!

Anne marie C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EasyMarkit

Reviewed on 2019/10/04

The efficiency of the software allows our administrative assistants to focus on the patients who...

The efficiency of the software allows our administrative assistants to focus on the patients who are in the office and frees up valuable time to do other important tasks.
Patients love the reminders and the birthday wishes!

Pros

EasyMarkit is an all in one communication platform that you can easily personalize and customize. We appreciate the time saving advantage that EasyMarkit affords our front desk administration.

Cons

There is nothing we can think of to answer this question.

Showing 5 reviews of 10 Read all reviews

Intiveo FAQs

Below are some frequently asked questions for Intiveo.

Intiveo offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Contact Intiveo for pricing details.

We do not have any information about Intiveo features

Intiveo has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000

Intiveo supports the following languages:

English

Intiveo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Intiveo has

Intiveo offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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