--- description: Learn how DocTract can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DocTract Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [DocTract](/software/126435/doctract) # DocTract Canonical: https://www.getapp.za.com/software/126435/doctract Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/126435/doctract?page=2) > DocTract is a cloud-based policy management software that streamlines the creation, approval, and tracking of organizational policies. The platform features AI-powered capabilities including natural language search, automated document summaries, policy creation templates, and regulatory compliance verification. It includes automated workflow engines, version control, periodic review systems, and integrations with Microsoft Word, Google Docs, Microsoft Entra ID, Okta, and OpenAI. > > Verdict: Rated **5.0/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DocTract Streamlines policy creation, approval, and tracking with AI-powered tools that automate repetitive tasks and maintain consistency across documents Enhances accessibility and searchability through natural language search and AI-generated summaries, making it easy to find and understand policies Supports secure collaboration with advanced workflow management, version control, and audit-ready change tracking for teams of all sizes Simplifies compliance by verifying policies against industry regulations, identifying potential risks, and generating reports for external stakeholders Integrates seamlessly with popular platforms such as Microsoft Word, Google Docs, and leading identity management solutions for a unified experience ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 46 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: DocTract - **Location**: Farmington Hills, US - **Founded**: 2018 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany, Ireland, Netherlands, New Zealand, Norway, Portugal, South Africa, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Attestation - Audit Management - Audit Trail - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Contact Management - Content Management ## Integrations (4 total) - Google Docs - Microsoft 365 - Microsoft Entra ID - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Assisted Living Software](https://www.getapp.za.com/directory/891/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.getapp.za.com/directory/891/assisted-living/software) - [EHS Software](https://www.getapp.za.com/directory/699/ehs/software) - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) - [Document Control Software](https://www.getapp.za.com/directory/1175/document-control/software) - [Document Version Control Software](https://www.getapp.za.com/directory/1475/document-version-control/software) ## Alternatives 1. 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[Secureframe](https://www.getapp.za.com/software/2046801/secureframe) — 4.8/5 (57 reviews) ## Reviews ### "Powerful Document Management" — 5.0/5 > **Stacey** | *30 May 2024* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Centralization, automation, version control, compliance, collaboration and security. > > **Cons**: Complexity, adaptation and customization limits. ----- ### "Great System for Managing Policy and Any Other Documents" — 5.0/5 > **Star** | *18 April 2023* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, clean interface for end users, value, support, single sign on capabilities, full audit trail, collaboration abilities, attestation and testing features with verification, ability to link files in virtually any format including tutorial MP4s, durable links that always point to the current published document. > > **Cons**: Nothing's perfect, but on balance, DocTract has been a great tool for us and I haven't regretted my decision to go with them over the other options we investigated. I'd have liked the ability to bulk publish our existing policies during the initial upload, but we were able to find a workaround that made that first publishing process mostly painless. > > Our organization has been using DocTract since May 2021 and I highly recommend it. In selecting a solution for our policy and procedure needs, we evaluated many (15) similar solutions. DocTract provided the best combination of features, flexibility, affordability and service. Our non-profit grew from one location to 45, but our systems for managing policy and procedure, forms and regulatory documents had not kept pace. We needed a solution that would not only store and distribute our documents, but would also address the bigger lift - helping our department heads manage the review and revision of those documents without the benefit of a dedicated "policy" team. The system is easy to use and very streamlined, particularly for the end user - which is 95% of the people who access the system. If it isn't easy and intuitive, they just won't use it. Document owners can easily collaborate with subject matter experts within the system and we were able to build defined workflows for each department to ensure that every policy is reviewed and approved by the right people. Support is CRITICAL and has been excellent from my first contact with the company to present. We have a dedicated rep who is readily available whenever we have questions or are looking for the best way to structure our processes or utilize the system. The system is also in active development for improvements with features being added and enhanced regularly. ----- ### "A User Friendly Policy Management System" — 4.0/5 > **Katrina** | *14 September 2023* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's an easy to navigate system for end users. Strong customer support has made the process of customizing the system to meet our needs possible. > > **Cons**: At first glance, the system is user friendly; but in the backend and from a document owner perspective, it's not overly intuitive. Training and support is required to make it your own. There are a lot of options in the menu tab that are not intuitive, and regular customer support has been necessary to learn all the different features of the product. > > DocTract has significantly our organization's ability to locate and manage policies and controlled documents. Our implementation took longer than expected, but overall we are satisfied with the end result. We appreciate that DocTract is receptive to suggestions made; and we have seen some of our suggestions implemented since becoming a customer. ----- ### "A document management system that just works\!" — 5.0/5 > **Aaron** | *17 January 2020* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: This product provides significant customization and is extremely scalable. Additionally, the system is very easy to use with a wide range of devices (PC/Mobile Devices). Because Doctract utilizes Microsoft Azure there are assurances that your information will be secure and fully compliant. Finally, the customer service/IT support was excellent throughout the implementation and continues to be exceptional throughout daily use. > > **Cons**: The product is very in depth and can be overwhelming at times. However....this comes with the territory of document management systems. When you are trying to manage multiple departments, job roles, and document types, the system has to be in depth and thorough. > > We are using the system to ensure that employees review and attest to certain documents. Additionally, this product provides and excellent solution for cataloging and accessing policies/procedures, directives, job descriptions, etc. ----- ### "Reliable and Easy to Use" — 5.0/5 > **Richard** | *19 August 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: This policy management platform has proven to be consistently reliable and dependable, providing exactly what our business needs without interruption. Its availability and stability have enabled our company to operate with greater consistency and confidence, ultimately supporting us in delivering on our commitments. Customer support is very good > > **Cons**: We have not experienced any cons with the platform. If there was a least liked aspect, it might be that it works too well. That is, the results returned are so many that one has to look through lots of search results to find exactly what is being searched for. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/126435/doctract?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/126435/doctract) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data