About Sparkage

Sparkage is a digital customer loyalty platform designed for small customer-facing businesses which offers tools to aid with building loyalty, retaining customers, re-engaging lost customers, and attracting new customers. The native mobile apps for clients allow users to go digital with their loyalty programs. Features of the platform include customizable rewards, communications management, engagement reports, loyalty points tracking, POS integration, and a web API for online purchase rewards.

With Sparkage businesses can encourage their customers to remain loyal to the brand with points schemes, rewards, discounts, and more. Brands can re-engage lost or at-risk customers by providing them with automated offers and promotions, as well as attract new customers through referral rewards. Clients can use the native Sparkage apps for Android and iOS to log reward points for purchases and receive and redeem digital coupons. Notifications can be sent automatically to customers to let them know that they’ve been rewarded with points or inform them of a current promotion. Real time reports provide businesses with insight into which promotional campaigns are receiving the most engagement and which notifications are having the biggest impact on sales.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Sparkage reports dashboard
Sparkage customer rewards
Sparkage points tracking
View 4 more
Sparkage video
Sparkage screenshot: Sparkage reports dashboard Sparkage screenshot: Sparkage customer rewards Sparkage screenshot: Sparkage points tracking

Features

Total features of Sparkage: 20

  • API
  • Activity Tracking
  • Automatic Notifications
  • Behavior Tracking
  • Campaign Management
  • Client Portal
  • Communication Management
  • Customer History
  • Discount Management
  • Engagement Analytics
  • History Tracking
  • Loyalty Program
  • Multi-Channel Marketing
  • POS Integration
  • Promotions Management
  • Real Time Notifications
  • Referral Tracking
  • Self Service Portal
  • Summary Reports
  • Third Party Integration

Alternatives

Zinrelo

4,8
#1 Alternative to Sparkage
Zinrelo is a customer loyalty and referral software designed to help businesses manage various rewards such as gift...

LoyaltyLion

4,8
#2 Alternative to Sparkage
Build a fully customised loyalty program with LoyaltyLion. Award points and rewards for any activity such as social...

Talon.One

4,6
#3 Alternative to Sparkage
Talon.One is a Promotion Engine that empowers businesses to deliver relevant, effective and personalized promotions...

PeopleVine

4,7
#4 Alternative to Sparkage
PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and...

Reviews

Overall rating

5 /5
(10)
Value for Money
4,8/5
Features
4,9/5
Ease of Use
5/5
Customer Support
5/5

Already have Sparkage?

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Showing 5 reviews of 10
Jenny B.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sparkage Review

Reviewed on 2018/08/16

We worked mainly with their representative. He took the time to come out on multiple occasions to...

We worked mainly with their representative. He took the time to come out on multiple occasions to help set up the program with Dive Magic. They kept the concept simple, both in earning points and for customers to redeem them.

Our business is built on community, travel, and events. This app has made it possible to send out the information to our customers in small messages, instead of long emails that are immediately deleted.

Pros

It was helpful that the company and the customers had multiple ways to download the Sparkage app. We found it easiest to manually type them in through the online program.

Being able to offer a tiered point system, allows customers to choose rewards as they go, or they can save up and redeem them for multiple rewards.

Our company relies on events and trips, Sparkage allows us to send out that info, without having emails go into a spam box.

Cons

Our customers had trouble downloading the app via the QRcode.

I would like to have the ability to add pictures or logos to our events information.

Suzan N.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Retail - Snake River Tea

Reviewed on 2020/01/08

customers and employees liked the visibility to their rewards. Customers could check before...

customers and employees liked the visibility to their rewards. Customers could check before entering the shop, or while they were there. They could see how many more points were needed to achieve their next reward.

Pros

Ease of use. Reporting of rewards. Customers appreciated how easy it is to see their rewards

Cons

I honestly don't have any issues with the program. The cost of the program is much better than all of the competition, and provided much better customer service.

Colt K.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very effective

Reviewed on 2020/01/21

It's our most expensive marketing tool but very effective.

It's our most expensive marketing tool but very effective.

Pros

The response from my customer base when I would send out notifications.

Cons

The price increase of the product is extreme over just a few months dpan.

David H.
Overall rating
  • Industry: Wine & Spirits
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sparkage Pays for Itself

Reviewed on 2019/10/10

As a first time business owner running a small family business, my advertising budget is very...

As a first time business owner running a small family business, my advertising budget is very tight, and I was wary of wasting it on an ineffective program. I was relieved and thrilled when Sparkage began to pay for itself from the very first month. We've seen the rewards program increase the frequency of visits from our regular customers, and also seen how effective special offers are at bringing back those one-off customers who forgot about us. After bringing them back often enough, some of those one-off customers became regulars. We've also used flash offers to drum up short term cash when needed. Case in point, it only took an hour after submitting a push notification yesterday to sell a case to a customer we had not seen for a while. The Sparkage support team has been extremely helpful and a pleasure to partner with. They are very responsive and hands on, and also have been great at suggesting ways to make the program even more effective for us. Overall, it has been a very positive experience, and has helped us grow our sales.

Pros

Ease of use, motivates customers, gets results.

Cons

It's not a con, but some customers resist downloading another app. Fortunately, we can track points regardless if they choose to use the app or not.

Taylor D.
Overall rating
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best customer retention and reward system there is!

Reviewed on 2019/09/04

Pros

Direct engagement with customers via notifications with text.
Easy, convenient, effective reward system
Can promote products and services through words that customers may not know about. So it's a great way to advertise new things and directly.
Incredibly easy to set up, use, and maintain.
Amazing company that goes the extra mile for their clients.

Cons

There aren't any at all which is a huge!

Showing 5 reviews of 10 Read all reviews

Sparkage FAQs

Below are some frequently asked questions for Sparkage.

Sparkage offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Sparkage for pricing information.

Sparkage offers the following features:

  • Activity Tracking
  • Campaign Management
  • Discount Management
  • Multi-Channel Marketing
  • Referral Tracking

Sparkage has the following typical customers:

Small Business, Mid Size Business

Sparkage supports the following languages:

English

Sparkage supports the following devices:

Android, iPhone

We do not have any information about what integrations Sparkage has

Sparkage offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for Sparkage.