LiveHealth

Cloud-based laboratory information management system (LIMS)

4,4 /5 (28 reviews) Write a Review!

LiveHealth Overview

What is LiveHealth?

LiveHealth is a cloud-based laboratory information management system (LIMS) designed to help laboratories, diagnostic centers, and other medical organizations streamline operations with custom workflows, automated communications, configurable forms, and online payments. The platform comes with a centralized dashboard, which allows real-time monitoring of activities across multiple locations.

LiveHealth enables managers to generate labels as well as sort or reject samples automatically based on predefined checks. The solution offers a host of features including patient registration, SMS and email notifications, role-based permissions, delivery tracking, one-click signature, activity logs, patient history, and more. The inventory management module allows administrators to manage daily stocks, purchases, transfers, and consumption of items. Plus, the administration tools enable users to define policies for staff and search the patient database for bills and payment details.

LiveHealth lets organizations run marketing campaigns with different segments based on customer age, gender, tests, regions, and more. Plus, the system allows users to generate financial reports in MIS, Excel, and PDF formats. LiveHealth integrates with various third-party applications such as CallHealth, JioHealth, 1mg, Portia, and Healthians.

LiveHealth Overview

Pricing

Starting from
US$100,00/month

Pricing options

Free Trial
Subscription
Value for money

• Essential Plan: 1% of revenue
• Standard Plan: 1.2% of revenue
• Enterprise Plan: 1.5% of revenue


LiveHealth Features

Devices
Business size
S M L
Markets
Australia, China, India, Japan
Supported Languages
English

Media

LiveHealth configurable reports screenshot
LiveHealth adding doctors screenshot
LiveHealth finance dashboard screenshot
LiveHealth inventory management screenshot
LiveHealth payments & notifications screenshot
LiveHealth stock management screenshot
LiveHealth remote sales booking and home collection screenshot
LiveHealth sample management screenshot
LiveHealth daily business insights screenshot
LiveHealth video LiveHealth video LiveHealth video LiveHealth screenshot: LiveHealth configurable reports screenshot LiveHealth screenshot: LiveHealth adding doctors screenshot LiveHealth screenshot: LiveHealth finance dashboard screenshot LiveHealth screenshot: LiveHealth inventory management screenshot LiveHealth screenshot: LiveHealth payments & notifications screenshot LiveHealth screenshot: LiveHealth stock management screenshot LiveHealth screenshot: LiveHealth remote sales booking and home collection screenshot LiveHealth screenshot: LiveHealth sample management screenshot LiveHealth screenshot: LiveHealth daily business insights screenshot

LiveHealth Reviews

LiveHealth Reviews

Overall rating
4,4
/
5
Excellent
15

Very good
10

Average
3

Poor
0

Terrible
0

Value for Money
4,3
Features
4,4
Ease of Use
4,4
Customer Support
4,4
89% recommended this app
Aditya I.

One of The Best LIS, I have come across

Very good evolving and beneficial for my Lab


Prathmesh D.

Experience with LiveHealth

When I came in our organisation, I observed our old software i.e MyLab was a offline software and not a cloud base so, i was getting Tired to take weekly backup from software. I requested to our Director to change software and think for online and cloud base software. I searched many softwares on internet and i got call from your customer portal and i was impressed with your latest features and Customisations i.e Report formats as we need. So I discussed it with our Director and gave demo presentation to them and our whole team. Our Director Was impressed with this features so we started using this LiveHealth software till date and we are happy to have simple and latest featured software.

Special thanks for our software manager [SENSITIVE CONTENT HIDDEN] he is the only person that every time available when we called him for any escalations and he gave us solutions at that time.
Also thanks, Miss. Past software manager [SENSITIVE CONTENT HIDDEN] from Sales .

Thanks, LiveHealth Team...Keep it up and launch the latest features also...

From,
Prathmesh Dandekar.
Health Express Diagnostics Pvt Ltd.


Prareek G.

LH Admin User Review


Puneeth R.

Vast

[SENSITIVE CONTENT HIDDEN] help me when I find it difficulty in some cases.

I recommended to one of my friend even they are happy with this .


Kerron O.

Best decision made

Before using live health, we had a custom built system that worked. However without the interfacing option and the ease of retrievable results. After viewing the live health demo compared to another company, we chose live health as it had the options and features which were useful to us. We have achieved a faster turn around of reports and time spent behind data entry. As well as great reviews on how detailed the reports are.


Aditya I.
Industry: Medical Practice
Company size: 11-50 Employees

One of The Best LIS, I have come across

Used Daily for 2+ years
Reviewed on 2020/05/30
Review Source: Capterra

Very good evolving and beneficial for my Lab

Pros

Ease of Use
Ease of Access
Innovative and Improvising product
Highly user friendly
Easily approachable Team

Cons

Chat helpline feature. This was USP a while ago, but off late not getting proper response and things are not properly addressed. Need more experienced people here.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Prathmesh D.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Experience with LiveHealth

Used Daily for 1+ year
Reviewed on 2020/07/02
Review Source: Capterra

When I came in our organisation, I observed our old software i.e MyLab was a offline software and not a cloud base so, i was getting Tired to take weekly backup from software. I requested to our Director to change software and think for online and cloud base software. I searched many softwares on internet and i got call from your customer portal and i was impressed with your latest features and Customisations i.e Report formats as we need. So I discussed it with our Director and gave demo presentation to them and our whole team. Our Director Was impressed with this features so we started using this LiveHealth software till date and we are happy to have simple and latest featured software.

Special thanks for our software manager [SENSITIVE CONTENT HIDDEN] he is the only person that every time available when we called him for any escalations and he gave us solutions at that time.
Also thanks, Miss. Past software manager [SENSITIVE CONTENT HIDDEN] from Sales .

Thanks, LiveHealth Team...Keep it up and launch the latest features also...

From,
Prathmesh Dandekar.
Health Express Diagnostics Pvt Ltd.

Pros

I like the report formats, Timely Reply on escalations , quick message facilities, Ease of use, Simple to train new employees.

Cons

Nothing just Intrested to watch your next features....

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Prareek G.
Industry: Health, Wellness & Fitness
Company size: 201-500 Employees

LH Admin User Review

Used Daily for 1+ year
Reviewed on 2020/06/14
Review Source: Capterra

Pros

New gen software in an industry with mostly legacy software.
Great responsive team, able to customize multiple aspects.
Fairly intuitive and fast workflow

Cons

No issues with features, there are some stability issues, with random often non-replicable bugs being experienced.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Puneeth R.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Vast

Used Daily for 1+ year
Reviewed on 2020/08/27
Review Source: Capterra

[SENSITIVE CONTENT HIDDEN] help me when I find it difficulty in some cases.

I recommended to one of my friend even they are happy with this .

Pros

It's a vast software which is easy to use.
I liked mobile application as it's very helpful for us.
It's cloud computing.
Patients can receive mails after submitting reports.

Cons

There's a lag sometimes
There will be server error sometimes,it's better if they inform us on prior.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kerron O.
Industry: Medical Practice
Company size: 2-10 Employees

Best decision made

Used Daily for 1+ year
Reviewed on 2020/07/02
Review Source: Capterra

Before using live health, we had a custom built system that worked. However without the interfacing option and the ease of retrievable results. After viewing the live health demo compared to another company, we chose live health as it had the options and features which were useful to us. We have achieved a faster turn around of reports and time spent behind data entry. As well as great reviews on how detailed the reports are.

Pros

An efficient in office and mobile Lis program I like the ability to view the status of reports even when away from the office. The report format is well laid out and detailed. The deployment time was also impressive, as we were up and running in a couple days.
The user control features, especially monitoring of revenue streams and the timely update of system features.
Live Health is an overall fantastic product

Cons

Due to our location, the sms portal and some aspects of the interfacing are still a work in progress, but I trust those minor issues will be solved

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 28 user ratings
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LiveHealth Pricing

LiveHealth Pricing

Starting from
US$100,00/month
Free Trial
Subscription
Value for money

• Essential Plan: 1% of revenue
• Standard Plan: 1.2% of revenue
• Enterprise Plan: 1.5% of revenue

• Essential Plan: 1% of revenue
• Standard Plan: 1.2% of revenue
• Enterprise Plan: 1.5% of revenue

Value for Money
4,3/5
Based on 28 user ratings
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LiveHealth Features

LiveHealth Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,4/5
Based on 28 user ratings
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Categories

Additional information for LiveHealth

Additional information for LiveHealth

Key features of LiveHealth

  • Audit Trail
  • Inventory Management
  • Reporting & Statistics
  • Workflow Management

Benefits

Interfaced Instruments reduces significant error rate and leakages
Comprehensive Business Reports useful for monitoring business operations and decision making
Total Lab Automation with complete patient management enables logging and indexing old & new patient records seamlessly
Mobile Apps for Doctors and Patients to build faster connectivity with your centre and deliver reports digitally
LiveHealth APIs and Webhooks helps collaborate business through in-house or third-party products

LiveHealth FAQs

LiveHealth FAQs

Below are some frequently asked questions for LiveHealth.

Q. What type of pricing plans does LiveHealth offer?

LiveHealth offers the following pricing plans:

Starting from: US$100,00/month

Pricing model: Subscription

Free Trial: Available

• Essential Plan: 1% of revenue • Standard Plan: 1.2% of revenue • Enterprise Plan: 1.5% of revenue

Q. What are the main features of LiveHealth?

LiveHealth offers the following features:

  • Audit Trail
  • Inventory Management
  • Reporting & Statistics
  • Workflow Management

Q. Who are the typical users of LiveHealth?

LiveHealth has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does LiveHealth support?

LiveHealth supports the following languages:

English

Q. What type of pricing plans does LiveHealth offer?

LiveHealth has the following pricing plans:

Subscription

Q. Does LiveHealth support mobile devices?

LiveHealth supports the following devices:

Android, iPhone

Q. What other apps does LiveHealth integrate with?

We do not have any information about what integrations LiveHealth has

Q. What level of support does LiveHealth offer?

LiveHealth offers the following support options:

Phone Support, Online Support, Knowledge Base, FAQs, Video Tutorials