Aloha Overview
What is Aloha?
Aloha is a cloud-based electronic point of sale (EPOS) solution designed to help bars and restaurants manage the entire business lifecycle including reservations, seating plans, tableside services, staff rosters, payments, and more. The platform allows managers to create custom floor plans using real-time updates on waiting times and available seating capacity.
Aloha comes with a kitchen automation system, which enables users to handle table turns, order times, food quality, menu and recipe displays, and custom orders. Features include drill-down analysis, sales forecast, payroll data export, supplier communication, fraud prevention, automated recommendations, and more. The inventory management system provides barcode label scanning, which enables users to track stock levels, identify cost variances, and monitor missing items. Plus, the solution allows managers to organize personalized marketing campaigns with email and SMS invites, rewards, discounts, and gift cards across multiple locations.
Aloha includes a real-time reporting tool, which enables users to monitor customer feedback, inventory status, and social media mentions via real-time notifications. The platform also integrates with various credit card providers such as GlobalPayments, HSBC, Barclaycard, and Mastercard to facilitate credit and debit card processing.
Aloha Overview
Pricing
Pricing options
Contact NFS Technology Group for pricing details
Aloha Features
Media
Aloha Reviews
Aloha Reviews
Like the table layout on the screen
For managers great tool to keep track of all the comps voids labor and etc.
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
Aloha Review
Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.
Great POS!
I would say that of the point of sale systems I have run across, this is definitely one of my favorites. I find it easy to teach, and rare to come across problems.
Compare overall rating with alternatives
Compare with alternatives
Like the table layout on the screen
Pros
So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.
Cons
Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.
Make your F&B ePOS work for you the easy way
Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.
Pros
I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.
Cons
Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.
Aloha Review
Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.
Pros
I use Aloha at the restaurant I work at; it is the computer system we use to send our orders to the kitchen. What I like most about this software is that it is very easy to use. The layout and color scheme is nice and not too outdated or overpowering.
Cons
There is one specific issue that comes to my mind from using Aloha that I liked least. When I was typing in an order one day and then sent it through to the kitchen, the kitchen was not able to receive the entire order of what I typed. It got cut off and I think that was due to typing in too much information. It may have also been because of the specific button I used. Regardless, this isn't a big issue and it's not like people are going to be typing in "novels" to send into the kitchen.
Behind the times
Pros
Aloha was great in the late 00's when it was the most advanced POS system around. It has detailed reporting and is widely known in the hospitality industry
Cons
It is not cloud based. Your computer goes down, god speed! The reports are clunky and hard to define if you want to drill down.
Great POS!
I would say that of the point of sale systems I have run across, this is definitely one of my favorites. I find it easy to teach, and rare to come across problems.
Pros
This point of sale system is popular for a reason its clearly one of the best. Their customer service is great (if you ever have to contact them anyway), and deployment is easy because it's very user friendly. It takes virtually no time at all to get used to, and it runs smoothly and easily.
Cons
There not much to dislike, it's been great to use. I think pricing is pretty standard for the system, and it's been easy to use.
Compare user recommendation rating with alternatives
Compare with alternatives
Aloha Pricing
Aloha Pricing
Contact NFS Technology Group for pricing details
Contact NFS Technology Group for pricing details
Compare value for money rating with alternatives
Compare with alternatives
Aloha Features
Aloha Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Additional information for Aloha
Additional information for Aloha
Key features of Aloha
- Billing & Invoicing
- Employee Management
- Inventory Management
- Loyalty Program
- Mobile Access
- Order Management
- Reservations Management
Aloha FAQs
Aloha FAQs
Below are some frequently asked questions for Aloha.
Q. What type of pricing plans does Aloha offer?
Aloha offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact NFS Technology Group for pricing details
Q. What are the main features of Aloha?
Aloha offers the following features:
- Billing & Invoicing
- Employee Management
- Inventory Management
- Loyalty Program
- Mobile Access
- Order Management
- Reservations Management
Q. Who are the typical users of Aloha?
Aloha has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Aloha support?
Aloha supports the following languages:
English
Q. What type of pricing plans does Aloha offer?
Aloha has the following pricing plans:
Subscription
Q. Does Aloha support mobile devices?
We do not have any information about what devices Aloha supports
Q. What other apps does Aloha integrate with?
Aloha integrates with the following applications:
Horeko, PeopleVine, SevenRooms
Q. What level of support does Aloha offer?
Aloha offers the following support options:
Phone Support, Online Support
For managers great tool to keep track of all the comps voids labor and etc.