Aloha EPOS
About Aloha EPOS
Aloha is a cloud-based electronic point of sale (EPOS) solution designed to help bars and restaurants manage the entire business lifecycle including reservations, seating plans, tableside services, staff rosters, payments, and more. The platform allows managers to create custom floor plans using real-time updates on waiting times and available seating capacity.
Aloha comes with a kitchen automation system, which enables users to handle table turns, order times, food quality, menu and recipe displays, and custom orders. Features include drill-down analysis, sales forecast, payroll data export, supplier communication, fraud prevention, automated recommendations, and more. The inventory management system provides barcode label scanning, which enables users to track stock levels, identify cost variances, and monitor missing items. Plus, the solution allows managers to organize personalized marketing campaigns with email and SMS invites, rewards, discounts, and gift cards across multiple locations.
Aloha includes a real-time reporting tool, which enables users to monitor customer feedback, inventory status, and social media mentions via real-time notifications. The platform also integrates with various credit card providers such as GlobalPayments, HSBC, Barclaycard, and Mastercard to facilitate credit and debit card processing.
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Reviews
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- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Like the table layout on the screen
Reviewed on 2020/03/18
For managers great tool to keep track of all the comps voids labor and etc.
For managers great tool to keep track of all the comps voids labor and etc.
Pros
So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.
Cons
Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.
Alternatives Considered
Microsoft ProjectReasons for Choosing Aloha EPOS
I switch the company's and the new one was using Aloha not Micros. Day and night difference .Switched From
Microsoft Project- Industry: Entertainment
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Decent Program
Reviewed on 2024/04/01
Pros
It is easy to learn, and teaching employees to use is a lot easier than with other similar POS systems.
Cons
Menu changes and initial setup takes forever, and updating items for daily specials and menu changes is more time consuming than with other systems.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Should Have Stayed in Hardware - Not Good Software
Reviewed on 2021/03/25
I am frustrated with this software more often that I am not. It has taken about a year for me to...
I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.
Pros
The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it.
Cons
This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates.
The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for.
There is no easy way to pull any of this Marketing information.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Aloha Makes Everything Easier
Reviewed on 2023/11/25
Aloha has been overwhelmingly positive and very helpful in organizing and keeping track of...
Aloha has been overwhelmingly positive and very helpful in organizing and keeping track of everything at our restaurant.
Pros
Aloha is extremely intuitive and simple to use. It’s great for people who are new to the restaurant industry. And great for those of us who are seasoned.
Cons
I dislike that it must be run insync with Windows.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good and easy to use, but only when it's running smoothly
Reviewed on 2024/08/15
Pros
Easy to manage and customize and easy to teach other how to work on the POS system.
Cons
If there is any error, system will freeze frequently, and you have to reset to get it back if you want to have the system running again.
Aloha EPOS FAQs
Below are some frequently asked questions for Aloha EPOS.Q. What type of pricing plans does Aloha EPOS offer?
Aloha EPOS offers the following pricing plans:
- Starting from: US$500.00/one-time
- Free Trial: Not Available
Contact NFS Technology Group for pricing details
Q. Who are the typical users of Aloha EPOS?
Aloha EPOS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Aloha EPOS support?
Aloha EPOS supports the following languages:
English
Q. Does Aloha EPOS support mobile devices?
Aloha EPOS supports the following devices:
Q. What other apps does Aloha EPOS integrate with?
We do not have any information about what integrations Aloha EPOS has
Q. What level of support does Aloha EPOS offer?
Aloha EPOS offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)
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