Alert

Rental management software for events, tool, heavy, and more

About Alert

Alert Rental Management is a rental software solution designed to assist small to large rental businesses, such as event/party and heavy equipment rentals with the management of assets across multiple routes and time-frames. Key features include ticket management, location tracking, stock adjustments, and staff assignment.

Alert helps supervisors book party items in real-time and plan pick-up & delivery sequences. Using its graphical dispatcher dashboard, managers can set up transportation routes and manage resource movements within the drag-and-drop interface. Customers can also use personal portals to order rentals and view account information such as current payment history, open invoices, account balances, and more.

Alert allows operations teams to arrange open tickets by date range as well as schedule maintenance of equipment via the calendar. The solution notifies operators on receipt of web orders, letting them streamline the sales process by validating client details, checking item availability status and generating quotes for customers. Alert also comes with a purchase order module, which helps crew members manage items on order, track merchandise and compare the vendor purchase price for the previously and currently delivered parts.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Alert

Manage complete rental inventory, including ticket/contract writing, billing, all in real time.
Colorful dashboards allow users to easily interface with their day.
Fully featured with modules such as purchase order, work order, integrated credit cards, and much more.
Meet your clients where they are with mobile solutions and email communications.
Industry leader since 1976, and driven by our users.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Alert Software - Alert Dispatcher Dashboard. Load trucks, assign drivers and helpers, all from a fun, graphical, drag-and-drop screen.
Alert Software - Alert Operator Dashboard shows graphical information for Counter, Customers, Fixed Assets, Sales/Merchandise, Work Orders, Transfers, Dispatch, and Purchase Orders. From here, manage your entire rental business from one screen!
Alert Software - Alert's Document Center is a centralized place to send all documents. Statements can be sent with or without invoices. Send closed invoices for payment, open tickets, and work orders! Send to email, fax, or a printer (or group of printers.) Easy!
Alert Software - Use keywords all throughout the Alert system so you don't have to look for something exactly as it's entered into the system. Easily find customers, and rental items without having to know the customary entry. No more duplicates!
Alert Software - Alert mobile inventory tracking
Alert Software - Sign&Rent sends bids to clients via email including a link for them to electronically sign the bid. No more printing and scanning a signature!
View 9 more
Alert video
Alert video
Alert video
Alert Software - Alert Dispatcher Dashboard. Load trucks, assign drivers and helpers, all from a fun, graphical, drag-and-drop screen. Alert Software - Alert Operator Dashboard shows graphical information for Counter, Customers, Fixed Assets, Sales/Merchandise, Work Orders, Transfers, Dispatch, and Purchase Orders. From here, manage your entire rental business from one screen! Alert Software - Alert's Document Center is a centralized place to send all documents. Statements can be sent with or without invoices. Send closed invoices for payment, open tickets, and work orders! Send to email, fax, or a printer (or group of printers.) Easy! Alert Software - Use keywords all throughout the Alert system so you don't have to look for something exactly as it's entered into the system. Easily find customers, and rental items without having to know the customary entry. No more duplicates! Alert Software - Alert mobile inventory tracking Alert Software - Sign&Rent sends bids to clients via email including a link for them to electronically sign the bid. No more printing and scanning a signature!

Features

Total features of Alert: 37

  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Barcoding/RFID
  • Billing & Invoicing
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Electronic Signature
  • Equipment Rental Software
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Order Management
  • Point of Sale (POS)
  • Purchase Order Management
  • QuickBooks Integration
  • Rate Management
  • Recurring Rentals
  • Reporting/Analytics
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental
  • Third Party Integrations
  • Utilization Reporting
  • Work Order Management

Alternatives

EZRentOut

4,7
#1 Alternative to Alert
EZRentOut is a cloud based equipment rental software for rental businesses. Features includes integration with Xero and...

Point of Rental Software

4,4
#2 Alternative to Alert
Rental Essentials from Point of Rental is scalable, cloud-based rental inventory management software for fixed & mobile...

HireHop

4,9
#3 Alternative to Alert
Large & small rental company software in the cloud, with powerful and unique features, improving efficiency, workflow...

MCS Rental Software

4,5
#4 Alternative to Alert
MCS-rm is an equipment rental software for multi-branch / multi-user equipment hire & rental companies. With MCS-rm,...

Reviews

Overall rating

4,6 /5
(44)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Showing 5 reviews of 44
Tim M.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Customer Service, Strong Ownership

Reviewed on 2021/02/19

Alert has helped us improve our purchasing process with their PO module including serial# tracking,...

Alert has helped us improve our purchasing process with their PO module including serial# tracking, job costing, automatic price increases.

In general the wide variety of reports available and massive capability of their software has helped us improve our business in almost all areas.

Pros

Customer Service Oriented.

Technology experts who are able to explain tech issues in simple terms without going over your head.

Customer service experts who are able understand your problems and come up with unique solutions.

You get the feeling that the owners care about their clients, and it trickles down to the staff at all levels. You can call and speak to people who want to help you fix your problem and they constantly improving and taking feedback.

Cons

Special projects and general responsiveness seems to be somewhat hit or miss depending on the individual you speak to. You may have to follow up for status opposed to waiting to hear an update.

Way more hits than misses through, especially lately.

Response from Alert Management Systems

Thanks for the great feedback, Tim! It's been our pleasure working with you. - Kara

Stacey W.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SUPER EASY!

Reviewed on 2017/02/21

Alert has been great to work with from start to finish. They spent a great deal of time with us...

Alert has been great to work with from start to finish. They spent a great deal of time with us during setting up to make sure our system operated the way we operate our business. Very patient! Our installer was quite patient and took care in addressing every detail.
We are very pleased with our system and all the information it provides, from ROI info to maintenance of equipment to utilization of equipment to employee time cards. This system does it all!
We can train new counter employees to be quite proficient in just a few days. The operating system is intuitive to use and most people catch on quickly. It gives you lots of chances to alter every field, which is handy when training new hires. :-)
Customer support is relentless. They won't quit until your problem is solved. They are polite and responsive.
I cannot tell you how many times I have need an answer to a management decision and I can find the answer in Alert. It just stores SO MUCH info!
That being said, it's only as good as the information you put in and maintain. The initial set up is crucial and maintaining your records is the other piece.
Alert was not the first operating system we tried. Unfortunately it was not the second system we tried either. The third time was the charm! It was apparent when we talked to the staff at Alert at an ARA show that they had done their due diligence on the rental industry. They had tailored an operating system to meet our needs. It will calculate portions of hours beyond minimum rentals as well as figure rates on a "per event" basis. It keeps track of when equipment needs scheduled maintenance. It does so much. I could go on and on.
Alert Rocks!

Pros

Ease of use.

Cons

Expensive.

Ashleigh S.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to Use

Reviewed on 2019/08/14

Pros

It is very user friendly and easy to navigate around.

Cons

I feel like I am limited to what I can do within the software.

Response from Alert Management Systems

Hi Ashleigh - thanks for the review! I'll personally follow up with you to see what else I can show you about Alert.

Kara

Jennifer R.
Overall rating
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Alert Software Review

Reviewed on 2016/12/08

Alert has been by our side supporting our company and our needs since we started on the software...

Alert has been by our side supporting our company and our needs since we started on the software over 25 years ago! As our business grows and changes the software and those that run the company are always there to help us adapt and adjust to the chances. The user's group that they have created is a valuable tool in our industry to find another avenue to solving problems or learning new ways to do things. The leadership team is always willing to listen and help find solutions to our unique needs. Having such a responsive software company is almost unheard of in our ever growing technology world. We have a confidence in our software that allows us to focus on other things. This kind of dependability is crucial in our success.

Pros

The way that it can be customized and changed to fit our needs at any time with no extra cost to us. There are always new modules and expanding and upgrading their features.

Cons

There are times that it is slow to work. There modules that do not work well together but work good independently. This is something that they need to work out.

Response from Alert Management Systems

Jennifer - thank you for the kind words! It has been a privilege to work along side you. Your suggestions at our User Group have been invaluable.
- Kara Lawrence, Co-President/CEO

Kenny P.
Overall rating
  • Industry: Machinery
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Alert Review!

Reviewed on 2016/12/08

Alert Management Systems does a lot of great things beyond writing a contract. Features are mostly...

Alert Management Systems does a lot of great things beyond writing a contract. Features are mostly profit based.

The downside Alert is still very very soft on documentation, instruction, and examples of how the feature works or came be used.

When you get an upgrade or purchase optional program it's just gets installed, that's sometimes you might get a quick overview but for the most part, you are on your own to figure it out and use.

Sometimes they are that quick and easy - other times we do struggle.

The Alert "shorts" are good but they have a limited number of them.

Pros

Adaptable to my way of doing business.
Support is very strong and responsive.
Custom Programming ability.

Cons

Not a fast system to learn.
Documentation and instructions are week.
Limited options: spell check, cut and paste option just not work on all parts of the system

Response from Alert Management Systems

Kenny - thanks for the candid feedback! We know that documentation is lacking so we're certainly working towards improvement.
- Kara Lawrence, Co-President/CEO

Showing 5 reviews of 44 Read all reviews

Alert FAQs

Below are some frequently asked questions for Alert.

Alert offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact Alert Management Systems for pricing details.

Alert has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Alert supports the following languages:

English

Alert supports the following devices:

Alert integrates with the following applications:

Kinetic, Microsoft Dynamics GP, Microsoft Outlook, QuickBooks Online Advanced, Sage Business Cloud Accounting

Alert offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Alert.