OnMat

Membership management solution for martial arts studios

About OnMat

OnMat is a cloud-based membership management solution designed to help martial arts studios manage registrations, billing, payments, automatic membership renewals, skills management, and more. The platform comes with a dashboard, which enables administrators to create custom programs and view details of active members, attrition or new sales.

OnMat’s rank promotion functionality enables users to define ranks as well as goals and streamline processes for assessments and promotions of members. The solution offers a host of features including automated notifications, notes, built-in messaging, birthday reminders, members portal, video library, feedback, and more. Its membership manager allows users to create custom payment plans, accept partial payments and cancel or suspend accounts. Managers can also view pending receivable reports to see details of late/failed transactions, and send custom notifications to members.

OnMat lets users set up auto-pay or use automated clearing house (ACH) for accepting payments and emailing receipts to members. Its integrated social media management tool enables businesses to share updates and engage with members across social platforms. Users can also generate reports for sales, payments or customer balances and export them into CSV files.


Images

OnMat Software - OnMat member attendance screenshot
OnMat Software - OnMat curriculum screenshot
OnMat Software - OnMat homepage
OnMat Software - OnMat pending transaction report
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OnMat video
OnMat Software - OnMat member attendance screenshot
OnMat Software - OnMat curriculum screenshot
OnMat Software - OnMat homepage
OnMat Software - OnMat pending transaction report

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OnMat

4,8 (52)
VS.
Highly reviewed

Starting Price

US$0,00
month
US$75,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

37
117

Integrations

No integrations found
12

Ease of Use

4,6 (52)
4,7 (114)

Value for Money

4,8 (52)
4,8 (114)

Customer Service

5,0 (52)
4,9 (114)
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Reviews

Overall rating

4,8 /5
(52)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
5,0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 52
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OnMat is great!

Reviewed on 2018/10/23

Pros

This software keeps the business side of our martial arts school organized! From attendance to creating memberships, communications to payments. It does it and does it well. This was the first studio software that we used. Before we were old school notebooks and such. The best feature of this software though. Is the customer representative and the dedicated team at Jiba Soft. When we have specific needs from a technical problem to adding functionality they are very responsive. Taking the time to get it right and execute! We are happy with this software and will continue to use it!

Cons

There are times when there is a learning curve to figure out how to best use it. Usually a quick phone call gets it resolved though.

Kim
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easiest software we’ve used!

Reviewed on 2019/06/13

The customer service is so great. [SENSITIVE CONTENT HIDDEN] always answers my questions very fast.

The customer service is so great. [SENSITIVE CONTENT HIDDEN] always answers my questions very fast.

Pros

I love how simple this software is. It is easy to teach new staff.

Cons

Not being able to choose a specific waiver to sign for each individual membershuo

Response from JIBASoft Inc.

Hello Kim, thank you for your review. We actually can assign specific membership agreements (contracts, waivers) to specific membership packages... I will reach our to you to show you how.

Thanks,
JIBASoft Team

Brian
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

IMS Academy Review

Reviewed on 2016/09/20

It's been a few years now with the software, and except for a few functionality issues , The...

It's been a few years now with the software, and except for a few functionality issues , The customer service team is great, which makes up for it. Mostly it would be nice to be able to use the same software on my home computer, and w Apples' planned obsolescence program, my iPad is getting old, so not looking forward to having to buy a new one just to keep this software going.

Pros

Pretty reliable and easy to use.

Cons

I have had a few accounts that I either canceled or changed the $ amount and the software did not respond, resulting in the refund checks. I wish there were more options and more intuitive functionality

Seth
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saves time on many levels

Reviewed on 2019/06/13

First, the developers have been great. Communication is responded to quickly, and any random...

First, the developers have been great. Communication is responded to quickly, and any random glitches I've encountered are address and fixed. I feel like they actually listen and are concerned if I ever have a problem. And then they fix it!

I don't have experience using other martial art or member-management software, but I chose OnMat ~7? years ago after getting demos of several other products. I've had other demos recently as well, and I couldn't find any reason to even consider switching.

OnMat simply saves me and my team time. It streamlines so many things, like attendance tracking, curriculum requirements, striping, rank testing, and even rank certificates. Plus automated emails take care of repetitive day-to-day reminders and communication about membership expiring, late payments, etc. It manages all of our tuition, testing fees, and in-house sales of items.

Pros

- Intuitive Interface. It was easy to learn and figure out, and easy to teach my employees the basics.
- Streamlines many functions of running a martial arts school
- Has a parent portal to give access to the student, their progress, and curriculum
- Simplified. Everything I needed, without a bunch of extra stuff I probably wouldn't use anyways
- The developers seem to be making improvements constantly.

Cons

There isn't anything I dislike. There are a couple things I could see as feature that might be added in the future. Sometimes a screen takes a long time to load. Although this has improved with recent updates.

Lucien
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unrivaled responsiveness!

Reviewed on 2019/06/13

I really appreciate the efforts that the customer service team go through to problem solve and add...

I really appreciate the efforts that the customer service team go through to problem solve and add features as needed!

Pros

We first started using OnMat after 20 years of running our school, when we wanted to bring our business into the 21st century. We had before OnMat been using a paper sign-in sheet for attendance. I have been largely happy with the software and the price is half that of the competition. Here is where On Mat really shines through, if I need a feature they are very responsive and try to build it out for us quickly! Customer service team are always striving to improve on our experience and have been very generous with their time. I love that I can make a phone call, talk to a real person and get my issue resolved!

Cons

It may not be quite as feature packed as the competition but it is half of what they cost!

Showing 5 reviews of 52 Read all reviews

OnMat FAQs

Below are some frequently asked questions for OnMat.

OnMat offers the following pricing plans:

  • Starting from: US$0,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Free Version includes Membership Management and Integrated Billing. Registration Expiring Member Profile Missing In Action Email Automated Emails Member Notes Define Belt Levels Auto Pay Single Payment Automated Receipts Pay As You Go Auto Renew Installment Plans Late Payments Accounts Receivable Modules Include: Membership Agreements SMS Texting Calendar & Attendance Skills Management Level Testing

OnMat has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

OnMat supports the following languages:

English

OnMat supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations OnMat has

OnMat offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for OnMat.