CareVoyant

One home care software for agencies with multiple services

About CareVoyant

CareVoyant is cloud-based home care solution, which assists private duty nursing, private duty home care, pediatric home care, and home health agencies with patient and employee management. Key features include exceptions management, compliance, messaging, billing, records management, and reporting.

The CareVoyant platform allows administrators to manage clinical and financial records for patients across multiple programs, providing visibility into operations. Administrators can configure the software to comply with government regulations, as well as adjust fee schedules, pay rates, clinical forms, and appointment schedules. Plus, the solution detects exceptions and sends alerts for expiring authorizations and missed visits, helping managers monitor performance metrics.

Healthcare aides and clinicians can access CareVoyant on a mobile device or tablet to document care plan tasks and receive electronic visit verifications. The solution’s internal communications module helps users share emails and send secure text message reminders to patients and employees. Managers can generate customizable clinical, financial, scheduling, and census reports.

Key benefits of CareVoyant

CareVoyant is an Integrated software for all your home care agency needs
CareVoyant providesSingle System of record for all services
CareVoyant's Desktop and mobile application interface
Rich revenue cycle and billing functions in CareVoyant make it indispensable
There are built-in compliance features in CareVoyant

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

CareVoyant home page
CareVoyant scheduler view
CareVoyant schedule monitor
CareVoyant family portal
Clinical Note Entry
CV Mobile Home Page
CV Mobile Aide Tasks Documentation
Employee Portal Home Page
Employee Portal Shift Offers
View 10 more
CareVoyant video
CareVoyant video
CareVoyant screenshot: CareVoyant home page CareVoyant screenshot: CareVoyant scheduler view CareVoyant screenshot: CareVoyant schedule monitor CareVoyant screenshot: CareVoyant family portal CareVoyant screenshot: Clinical Note Entry CareVoyant screenshot: CV Mobile Home Page CareVoyant screenshot: CV Mobile Aide Tasks Documentation CareVoyant screenshot: Employee Portal Home Page CareVoyant screenshot: Employee Portal Shift Offers

Features

Total features of CareVoyant: 61

  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Confirmation/Reminders
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Exceptions Management
  • Expense Claims
  • For Non-Medical Care
  • Forms Management
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice History
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Patient Records Management
  • Patient Scheduling
  • Payroll Management
  • Physician Scheduling
  • Real Time Monitoring
  • Records Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • Scheduled / Automated Reports
  • Scheduling
  • Task Planning
  • Template Management
  • Time Tracking by Client
  • Treatment Planning
  • Workflow Management

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Reviews

Overall rating

4,1 /5
(41)
Value for Money
3,9/5
Features
4,2/5
Ease of Use
3,9/5
Customer Support
4,5/5

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Showing 5 reviews of 41
Tom G.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CareVoyant review

Reviewed on 2019/09/20

Pros

We have been using CareVoyant for 4 years. We utilize it for Home Health Care Medicare certified visits. We also utilize it for our private duty custodial care services. We like CV in that they have 1 database for both divisions. One entry for the client and one entry for the employee... not dual databases for each.
We found if you are looking for the lines of business that I mentioned, it is the best fit!

CV's owner, their support and develop teams are invested in making the product the best that it can be. They are easy to talk to and engage in meaningful software discussions.

Cons

Every software has its issues. CV works hard to focus on the things that matter.

Jean G.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very versatile software

Reviewed on 2019/09/20

We needed a solution with point of care documentation for private duty caregivers as well as home...

We needed a solution with point of care documentation for private duty caregivers as well as home health disciplines. Their CareVoyant Mobile app is awesome. They also have a great solution for communication called CareVoyant Messaging. For us, a big plus was being able to build our specialty program goals and interventions right into the system.

Pros

This software has tons of features and is super flexible. If you have a non traditional set of service lines and you need done software that can run all of it, CareVoyant is a great option. My agency has home health, skilled private duty and nonmedical home care.

Cons

Set up takes time, but it's worth the effort to do it correctly.

Kathleen S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Difficult to learn and use. VERY expensive

Reviewed on 2018/02/08

I lost good employees because they were so frustrated with the software. We left Carevoyant after...

I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months. I would NEVER recommend this system to any home health or private duty agency.

Pros

One program for all your service lines, DME, outpatient therapy, private duty home care, home health

Cons

VERY expensive. VERY steep learning curve. Difficult to use. Every time you call for help, you are charged a fee.

April M.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Home Health review

Reviewed on 2016/10/13

We are a medium sized Home Health agency and have been using Carevoyant intuitive mobile app for...

We are a medium sized Home Health agency and have been using Carevoyant intuitive mobile app for about 2 years and the general back office software for about 10 years. We like that the software if integrated to incorporate clinical, financial/billing, and payroll all in one and now with the Intuitive Mobile our clinicians in the field are able to document remotely and we can easily incorporate their documentation data into our data the office.

We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible. CareVoyant frequently updates their software to keep up with advancing technology. They have recently introduced NFC tags for the option of tracking real time location of clinicians that helps with billing accuracy and monitoring. The owners are great to work with. They have the option of the purchasing company self-hosting on their own servers or CareVoyant offers server hosting to relieve the purchasing company from having to maintain their own servers.

Tech support is usually very prompt however as the company grows I feel more tech support could be implemented to continue to offer tech support in a timely manner. Occasionally a little more guidance is needed when new versions or changes are released but as the company is continually growing they are incorporating more support staff. Sometimes there are glitches that have to be fixed when they roll out their updates or upgrades.

Pros

We like the ease of use and the fact that it is fairly easy to customize to our needs. CareVoyant staff, including tech support, are very friendly and helpful as well as easily accessible. CareVoyant frequently updates their software to keep up with advancing technology. They have recently introduced NFC tags for the option of tracking real time location of clinicians that helps with billing accuracy and monitoring. The owners are great to work with. They have the option of the purchasing company self-hosting on their own servers or CareVoyant offers server hosting to relieve the purchasing company from having to maintain their own servers.

Cons

Tech support is usually very prompt however as the company grows I feel more tech support could be implemented to continue to offer tech support in a timely manner. Occasionally a little more guidance is needed when new versions or changes are released but as the company is continually growing they are incorporating more support staff. Sometimes there are glitches that have to be fixed when they roll out their updates or upgrades.

Strider P.
Overall rating
  • Industry: Hospital & Health Care
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our Nurses Love it!

Reviewed on 2015/12/02

Pros

I've been our Home Health Agency's IT / Super User for almost 4 years now and we absolutely love the Software. The Nurses Use it for Point Of Care, the office staff loves the flexibility of scheduling in it, The administration loves the Dashboards and Reports that are presented to them, and the billing department lives in the software. It really started working best for us when we started using CareVoyant fully instead of just using it to meet electronic filing requirements. When I first came to CareVoyant our users had mixed feeling about it, but the more we started using it the more we loved using it and wanted to do more in it. We now use the software in our Mental Health Clinics for both Doctors and Therapists. As well as in our Long Term Care facility. We are really looking forward to rolling out Intuitive

Cons

Nothing! their support is top notch, they are always interested in implementing new ideas and enhancement requests

Showing 5 reviews of 41 Read all reviews

CareVoyant FAQs

Below are some frequently asked questions for CareVoyant.

CareVoyant offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact CareVoyant for pricing details

We do not have any information about CareVoyant features

CareVoyant has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

CareVoyant supports the following languages:

English

CareVoyant supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CareVoyant integrates with the following applications:

Microsoft Dynamics GP, QuickBooks Online Advanced

CareVoyant offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

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