Rx30 Pharmacy System

Pharmacy management solution for small to large businesses

About Rx30 Pharmacy System

RX30 Pharmacy System is a cloud-based pharmacy management solution designed to help pharmacies of all sizes streamline processes related to prescription dispensing, workflow management, point of sale (POS) transactions, claims adjudication and tracking, and more. Its automated medicine refills and reminders system enables organizations to manage medication therapies across multiple locations.

RX30 Pharmacy System’s accounts receivable functionality allows users to automate transactions posting, statements generation and finance charges processing. Features include barcode/prescription scanning, custom label design, medical guide printing, claims tracking, electronic signatures, and more. The solution comes with customizable workflows, allowing enterprises to assign specific staff to multiple queues such as emails, retail or prescriptions. The IV module helps pharmacists prescribe filling instructions, administration methods, therapy durations and dosage amounts for patients.

RX30 Pharmacy System comes with a centralized dashboard, which lets users track prescriptions, workflow queues, claims, and data verification. Its medical synchronization program allows organizations to gather prescription data, add or view collected information, and receive notifications on new refills.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

RX30 Pharmacy System stoplist
RX30 Pharmacy System prescription filling screenshot
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Rx30 Pharmacy System screenshot: RX30 Pharmacy System stoplist Rx30 Pharmacy System screenshot: RX30 Pharmacy System prescription filling screenshot

Features

Total features of Rx30 Pharmacy System: 30

  • Accounting Management
  • Activity Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Built-In Database
  • Claims Management
  • Client Portal
  • Configurable Workflow
  • Customer Database
  • Database Conversion
  • Electronic Signature Capture
  • Forms Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Order Tracking
  • POS
  • POS Integration
  • Package Tracking
  • Prescribing
  • Queue Manager
  • Reminders
  • Status Tracking
  • Transaction History
  • Workflow Management

Alternatives

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Intelligent Medical Software

4,2
#2 Alternative to Rx30 Pharmacy System
Intelligent Medical Software is a cloud-based electronic medical records (EMR) suite of solutions designed to help...

SuiteRx IPS

4,9
#3 Alternative to Rx30 Pharmacy System
SuiteRx IPS is an intelligent pharmacy software designed to help pharmacists manage patient care & streamline workflow...

ZibMEDS

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#4 Alternative to Rx30 Pharmacy System
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Reviews

Overall rating

4,3 /5
(55)
Value for Money
3,7/5
Features
3,8/5
Ease of Use
4,3/5
Customer Support
4,2/5

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Showing 5 reviews of 55
Aaron M.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 5 001-10 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product with Great Customer Service

Reviewed on 2019/06/15

I am very happy with this software. It does what it needs to do and the customer service is...

I am very happy with this software. It does what it needs to do and the customer service is exceptional

Pros

Ease of use and customer service that goes above and beyond. Every issue I ran into was well known by their customer service and was handled quickly and efficiently.

Cons

Occasional glitches after software updates, but that is to be expected with anything.

Karen N.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Great Product, Great Service

Reviewed on 2013/10/29

I am a very small independent retail pharmacy. With the industry changing the way it is, it is...

I am a very small independent retail pharmacy. With the industry changing the way it is, it is crucial to have a system that will provide you with the security, documentation, and billing required. I did a lot of research and HBS was the winner.
The intial sales rep was patient and honest and provided very helpful information.

Pros:
1. Set up and installation went smoothly. We did it ourselves with there assitance via phone.
2. Equipment has had no problems. We did have a monitor go out under warranty. No issues replacing.
3. Customer service is outstanding. We know how important it is to get reimbursement dollars quickly and how frustrating 3rd party rejections can be. CS readily available on the phone and very knowledgeable. Rectified most issues quickly on the phone or got back to me very promptly.
4. Very helpful with setting up all aspects of the software to get reports, etc
5. Worked with my budget.
6. Included POS system with my purchase. Very useful and again customer service was excellent. Helped get credit cards working, set up AR accounts, PSE sales. Excellent for getting tax reports, billing and other documentation.

Cons:

None really to speak of. Some glitches after updates or 3rd party required changes, but that is with any update anywhere. Customer service was aware of glitches and those problems were rectified very quickly.

It took me a while to get used to pushing "tab" key instead of 'enter' but that is not a problem anymore:)

Overall, I am very pleased with the product and the service. If you are looking for an economical system that can take care of virtually every aspect of the retail pharmacy business, you really need to check out HBS. With all of the regulations, etc...it is imprtant to have a system capable of taking care of those needs, but also be able to use the product effectively. HBS is your answer.

Hopefully this info will be helpful to some of you out there. I know how overwhelmed I was in trying to choose a system. I am very happy with my choice and I think you would be too.

Kamal G.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I been a Rx30 client for 3 months. I am having daily issues, with no successful help from Rx30...

Reviewed on 2018/01/03

I am a pharmacist since 2005 and I have opened 3 pharmacies before this new store I have now, and I...

I am a pharmacist since 2005 and I have opened 3 pharmacies before this new store I have now, and I have never experienced so many issues with a pharmacy management system as I have with TDS Rx30. I have spent money on the system and training so far, and I have experienced zero benefit. The system has costed my actual money, wasted time, and created daily stress while using the system. The system has not been operating as designed since It was setup initially and the Rx30 techs can attest to that. I have asked for lots of help over the last 3 months to fix certain issues, but they have failed to fix the issues. Rx30 service reps are very quick to assume and claim that the issues are there either because we did not get enough training or because we did something wrong. This is a lennox based system and so each command/feature has to be used very methodically. The Rx30 system is spread out all over the screen and you need to know where to go if you want to accomplish anything. On the bottom, there is a list of commands going from the left to the right of the screen, that have sub-numbered commands averaging any where from 10-20 sub-commands. To input a new prescription, you have to go to a different area, to edit the same prescription after, lets say it gets denied by the insurance, you have to go to a diffferent area. To see what you got paid on a certain prescription, you have to go to a different area. Besides that, Medications are billed as packages (like inhalers), some in grams, some in milliliters, some in units (there is no consistency; this results in mistakes). As I mentioned before, there are no Ques Or boxes for things like Refills, pending refill, electronic prescriptions, future dated prescriptions (these items are buried under different commands on the bottom of the screen, as sub-numbered commands). The Rx30 system and the POS do not operate as one. They do not operate and communicate back and forth. They have a delivery App that can be downloaded on a tablet, which is great, but if you ringout a prescription for delivery, its is very difficult to return it to HOLD incase patient declines the prescription. It's a long tedious process. The signature capture device and the register communication and commands are wierd and slow (for example, when using a credit card, patients get to chose from Debt US, Debt Credit ). Lots of confusion occurs at the register because it is slow and tedious to use. My experience over has been costly.

Cons

very rigid in and not easy to work with. no real workflow (workflow goes only one way from Input to Packaging and Rx Review). Rx and POS system don't communicate two way (to put a prescription back from Will-call to Hold, you have to manualy change the status from Will call to Hold, or be able to edit the rx. The system commands, such as Rx Input, packaging, RPh final verfication, ability to edit rx, to reverse/edit rx, put on hold are all over the screen and have to work with F (F1-F8) buttons on the screen. You have to use both mouse and Keyboard for best functionality. System has a huge time lag of 3-10 minutes from my experience, if Rph sends prescription back to be edited to input tech for correction before it comes back even if the technician fixes it immediately. The Reject button (F5) on RPH verfication screen allows you to REJECT a prescription with reason, but it has no purpose since it does not send the prescription back to the tech. There are no real Ques for REfill manager, For New Rx Manager, Faxed Prescriptions, Trouble shooting or rejected prescriptions. The Auto Refill has not worked since I opened 3 months ago because they can't figure out the Universal Pharmacist role or Virtual pharmacist. You can Que a prescription to be filled in the future on a certain date, but on that date, you have to manually go process that prescription. The service desk does not return calls in a timely manner. we have 3 issue tickets open daily.

Al S.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

al spitale , majoria drugs metairie, la

Reviewed on 2016/12/01

Majora's has been an hbs customer for many years, we have always had a good working relationship...

Majora's has been an hbs customer for many years, we have always had a good working relationship and have always found them to be ready and willing to answer any challenge, and we have had a few over the years.the support team is very responsive to any challenges we have. I would recommend them . special thanks to my reps, my go to people

Pros

good support, friendly people

John B.
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top of the Line Pharmacy Software

Reviewed on 2018/09/18

Rx30 has been a part of my pharmacy for many years and has always been easy to work with. Rx30...

Rx30 has been a part of my pharmacy for many years and has always been easy to work with. Rx30 always trys to be as convenient as possible for it's customers. Growing with them at their own rate.

Pros

Rx30 turns your average pharmacy system into a customizable portal that allows for personal patient care from a 21st century pharmacy.

Cons

It can take a couple of hours to get in contact with customer service when you have an issue. Customer service is always very helpful when you are able to get a hold of someone though.

Showing 5 reviews of 55 Read all reviews

Rx30 Pharmacy System FAQs

Below are some frequently asked questions for Rx30 Pharmacy System.

Rx30 Pharmacy System offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Transaction Data Systems for pricing details.

Rx30 Pharmacy System offers the following features:

  • Claims Management
  • Forms Management
  • Inventory Management
  • Multi-Store Management

Rx30 Pharmacy System has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Rx30 Pharmacy System supports the following languages:

English

Rx30 Pharmacy System supports the following devices:

Android, iPhone, iPad

Rx30 Pharmacy System integrates with the following applications:

Epicor ERP, Summit

Rx30 Pharmacy System offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Rx30 Pharmacy System.