Alice POS

All-in-one cloud based POS for multi-store retail networks

About Alice POS

Alice POS is a cloud-based retail point of sale solution designed for multi-site stores such as franchises, corporate chains or buying groups, as well as individual stores that have the ambition to expand. Alice POS is built to increase revenue and save time while offering multi-store specific features such as inter-store inventory transfers, standardized network pricing, and advanced reports. Easily synch online and in-store sales with Alice eCommerce.

Alice POS is built to increase revenue and save time while offering multi-store specific features such as inter-store inventory transfers, standardized network pricing, and advanced reports.

Key benefits of Alice POS

- Generate New Revenue: Sell, but also rent, repair, consign, trade-in and more within Alice POS.
- More Time: Save hours of manual work using the master account to push inventory information updates to all stores.
- Increase Revenue: No matter how many users, stations, or clients, your cost remains fixed to easily help you track growth.
- Inventory Control: Keep close track of your inventory with minimum inventory suggestions depending on your sales history and manual suggestions made by managers or Head Office.
- Multi-Store Features: Made for franchises and multi-store networks, transfer inventory, manage the whole network's inventory from Head Office and more.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English, French, Spanish

Images

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Alice POS video
Alice POS screenshot: Alice POS screenshot: Alice POS screenshot:

Features

Total features of Alice POS: 65

  • API
  • Accounting Integration
  • Barcode Scanning
  • Billing & Invoicing
  • Cash Management
  • Clock In / Out
  • Contact Database
  • Contact Management
  • Credit Card Integration
  • Custom Development
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Discount Management
  • Employee Management
  • Employee Profile
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Password Management
  • Price Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Remote Access
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Third Party Integration
  • Vendor Management
  • eCommerce Integration

Alternatives

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RetailEdge

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eHopper

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GOFRUGAL

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Reviews

Overall rating

4,3 /5
(3)
Value for Money
4/5
Features
3,3/5
Ease of Use
3,3/5
Customer Support
4,7/5

Already have Alice POS?

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Showing 5 reviews of 3
Olivia skye H.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

the past to the present

Reviewed on 2019/10/31

Pros

Im not really good in english, but i can say it is usefull, our companies is a retailler of video game, our old system of selling was 20 years old, without internet connection and was have alot of problem, Alice can be like your vision of the perfect POS, the help team is always here to help (i was call every day to have help)

Cons

The biggest problem of this program is the complexity to use it, it is simple, my employer just leave the shop because he doesnt understand the program (haha)

Response from SE2

Thanks for your feedback Olivia! We are proud to offer a cloud POS system that provides you access to your data from anywhere and, of course, stellar support. Alice POS is an all-in-one system so there are many aspects of retail that you can manage from sales to rentals, repairs, consignments and more. We will have support reach out to you to see how we can make your user experience more fluid. Thanks again!

Kevin I.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

More cons than pros?

Reviewed on 2019/11/01

Pros

The more I sit and try to think of things to put here that explain what I like about Alice, the more I start to realize that what I like is very little. I like that I can set up customer profiles, but find that during large rushes, I can not utilize those features because of how long it actually takes to create a profile. My visually impaired employees can not use that function at all because of how small the field are.

See, even the pro turns to a con.

Cons

I really hate, and I do mean HATE, that I can not set up the program as a minimal till for quick transactions. I don't need access to ALL the features ALL the time. When the line in the store grows, and we need to abandon all the extra features, it would be nice have the ability to shrink away the rest of the features and have just the basic scan and go that is needed to speed up the process.

It would also be nice to have full customization of the layout of all the buttons, or the ability to make all the buttons bigger for my visually impaired employees that use the till on a daily basis. Not having functionality to change the screen size or how I want it to work really hinders the ability of the visually impaired employees that use it. That reason alone is enough to have me looking elsewhere for a stronger till set up.

The catalog and inventory sections are a pain to maintain when you want to create sub indexes and move all the current items inside of it. I understand that I can use excel to speed this process up, but I have limited knowledge on excel, and otherwise have no need to use it.

The label printing section of the program does not allow for the use of my current printer. You will not allow me to print stickers and label the way that I require. I use sheets are a three wide, but the most I can do with your program is 2 wide. More options in this regard would be great.

Response from SE2

Thank you for your feedback Kevin, we appreciate it.

Alice POS has a proven onboarding process that you specifically requested not to follow, although it was included in your plan.

This does hinder our ability to tailor Alice POS to your specific retail needs. Many of the points discussed here would have been demonstrated during your personalized onboarding and training process.

Following your feedback that was provided during the sales process, we requested the development of customizable quick buttons, and this feature is currently in the final stages of dev. We are excited to release this option in the next few weeks among other features.

We also developed advanced label printing options allowing for more customization. The information on this was sent in our release notes, by email and is available on our Support website.

If you require assistance with Alice POS, it would be our pleasure to onboard your team following our process. We will be in touch soon. Thanks

Dominic L.
Overall rating
  • Industry: Sporting Goods
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Super expérience

Reviewed on 2019/12/19

Plus que exceptionnel je recommanderais a n’importe quel commerce de détail de l’utiliser sans...

Plus que exceptionnel je recommanderais a n’importe quel commerce de détail de l’utiliser sans hesitation

Pros

L’équipe de support et développement est incroyable. L’évolution constante et rapide est exceptionnelle aussi en plus de l’écoute de tout l’équipe

Cons

Le manque de certain module restant a développer

Response from SE2

Thank you for your review Dominic! We are glad you enjoy using Alice POS and interacting with our team. We will be releasing a large amount of very exciting features at the beginning of 2020 and are looking forward to offering even more to our customers. All the best, and happy holidays! Your Alice POS team.

Alice POS FAQs

Below are some frequently asked questions for Alice POS.

Alice POS offers the following pricing plans:

  • Starting from: US$69,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Basic Plan: • $69/month (billed annually) • $75/month (billed monthly) Advanced Plan: • $135/month (billed annually) • $150/month (billed monthly) Premium Plan: • $225/month (billed annually) • $250/month (billed monthly)

Alice POS offers the following features:

  • Accounting Integration
  • Barcode Scanning
  • Discount Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Returns Management
  • Sales Tracking
  • eCommerce
  • eCommerce Integration

Alice POS has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Alice POS supports the following languages:

English, French, Spanish

We do not have any information about what devices Alice POS supports

Alice POS integrates with the following applications:

QuickBooks Online Advanced, Shopify, WooCommerce

Alice POS offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Alice POS.