Ripple

Patient recruitment and management for clinical trails

4,8 /5 (31 reviews) Write a Review!

Ripple Overview

What is Ripple?

Ripple is a SaaS platform that automates patient recruitment, administrative tasks, and reporting activities for contract research organizations and academic centers that are conducting clinical research and trials, as well as translational and social studies.

As an active registry, Ripple helps track active leads, design and execute recruitment campaigns, schedule appointments, and carry out other administrative tasks. In addition, the platform enables researches to digitally track each patient throughout the study, with the aim of improving patient retention and data quality. Data tracking and support for custom data variables ensure that no trial-related data goes missing while event and appointment dashboards simplify patient management workflows for research administrators.

Ripple provides researches with a centralized hub for all patient-related communications. The system also sends out automatic task-specific reminders to help keep users on track. With robust reporting capabilities, Ripple reduces the administrative burden on clinical site staff by streamlining regulatory reporting. Research sponsors get a separate access level to the system that allows them easy access to de-identified study data, enhancing transparency.

With Ripple, research sites can build a registry of patient data in order to maintain information about previously screened participants that can be recruited for future studies. Real time reports keep staff up-to-date on how recruitment campaigns are progressing and provide enrollment projections to help users estimate when their enrollment goals will be reached.

Ripple Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Pricing based on number of studies and participants. Contact Ripple Science for more information on pricing.


Ripple Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Ripple dashboard screenshot
Ripple recruitment campaign management screenshot
Ripple potential participants list screenshot
Ripple enrolled participants screenshot
Ripple task management screenshot
Ripple audit log screenshot
Ripple video Ripple screenshot: Ripple dashboard screenshot Ripple screenshot: Ripple recruitment campaign management screenshot Ripple screenshot: Ripple potential participants list screenshot Ripple screenshot: Ripple enrolled participants screenshot Ripple screenshot: Ripple task management screenshot Ripple screenshot: Ripple audit log screenshot

Ripple Reviews

Ripple Reviews

Overall rating
4,8
/
5
Excellent
25

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4,7
Features
4,5
Ease of Use
4,6
Customer Support
5
100% recommended this app
Suzy S.

This software has facilitates my ability to keep track of and schedule research participants.

It has enhanced my lab productivity and enabled us to keep track of participant recruitment in a much more precise way.


Brianna A.

Remote Work Made Easy

My team is able to track recruitment and retention, which is very helpful when deciding which community organizations we should put more energy and resources toward. We then thank our community partners for the referrals and strengthen our bond by referring our participants to them. This community networking has played a role in when and how we communicate with participants, another aspect that is well tracked in Ripple. We can also assign Ripple tasks to team members and associate them with specific participants, thus accounting for everyone on our team and in our program.


Shailee W.

We use Ripple in my developmental psychology lab for recruiting and managing participants.


Jacob G.

Great Interface with Lots of Potential


Stephanie T.

Best Research Management Software

Ripple is invaluable! It's efficient and prevents steps from falling through the cracks. I highly recommend research teams schedule a demonstration with Ripple wonderful team to learn how Ripple can work for your project.


Suzy S.
Industry: Higher Education

This software has facilitates my ability to keep track of and schedule research participants.

Used Daily for 6-12 months
Reviewed on 2018/06/22
Review Source: Capterra

It has enhanced my lab productivity and enabled us to keep track of participant recruitment in a much more precise way.

Pros

It is HIPAA compliant, which makes it relatively easy to work with the IRB to get approval to use. It allows for lots of customization for your study design. It is easy to add and remove study team members with different levels of access. You can send reminders for members of the team to do different tasks associated with participants and study events. You can set up study events based on expected dates or that are triggered based on the completion of other study events. There is a registry (database) that houses all the subjects that you have entered. It is easy to query this database and select potential participants into specific studies.

Cons

I would like to see an easier way to input large numbers of potential participants into the registry from a csv file. I would also like to see a more integrated calendar and scheduling system and emailing system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brianna A.
Industry: Research
Company size: 2-10 Employees

Remote Work Made Easy

Used Daily for 6-12 months
Reviewed on 2020/05/25
Review Source: Capterra

My team is able to track recruitment and retention, which is very helpful when deciding which community organizations we should put more energy and resources toward. We then thank our community partners for the referrals and strengthen our bond by referring our participants to them. This community networking has played a role in when and how we communicate with participants, another aspect that is well tracked in Ripple. We can also assign Ripple tasks to team members and associate them with specific participants, thus accounting for everyone on our team and in our program.

Pros

Our team transitioned almost everything to Ripple, before the coronavirus began to affect our research protocols and data collection. Our familiarity with the product prepared us to transition to remote work very smoothly. We have greatly appreciated Ripple's customer support and desire to enhance the system's features. Some of our favorite features include the creation of tasks and the ability to track recruitment and retention strategies. Without Ripple, our administrative team would have a hard time communicating participant information in such detail.

Cons

There is always room for improvement, but it is evident that the Ripple team values customer feedback and is working around the clock to provide as many relevant features as possible. I imagine it is difficult to field the amount of feedback that they receive, but their communication about their goals and progress is fantastic!

Response from Ripple Science

Hi Brianna,

Thank you for your review!

We are happy to hear that Ripple supported your move to remote work during this disruptive pandemic. We look forward to enhancing the application more in the future, especially in regards to task management and ensuring you can focus on nurturing your participant relationship.

Thank you!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Shailee W.
Industry: Research
Company size: 51-200 Employees

We use Ripple in my developmental psychology lab for recruiting and managing participants.

Used Daily for 6-12 months
Reviewed on 2018/06/23
Review Source: Capterra

Pros

Keeps the whole lab on top of recruiting and running participants through our study. It's a great way to see what tasks are completed, what still needs to be done, and who is doing what.

Cons

It is not always the most intuitive to use. Specifically, the interface gets clunky as participants increase. The two-page system (when extra participants roll over onto the next page) is very confusing. I'd prefer to scroll down a single page than click through different pages of the status headings. Furthermore, the calendar would be much more useful if the event were clickable. Then, users would be taken to the page with the participant information when the event is clicked. Adding export functionality would also greatly improve the usefulness of the Ripple calendar.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jacob G.
Industry: Research
Company size: 1 001-5 000 Employees

Great Interface with Lots of Potential

Used Weekly for 1+ year
Reviewed on 2020/05/19
Review Source: Capterra

Pros

It is really easy to use and is optimal for recruitment workflow as well as tracking participant status in a study. It's also great as a quick reference to look at participant contact info.

Cons

The dates logic can be kind of wonky. For example, it normally prompts the next study visit some amount of days after the last visit. This is great, but some visits occur a set amount of time after the baseline, not the last visit, so this can make the set dates really off for some participants.

The dashboard could also be more useful in regard to showing a richer database set, such as how many participants completed a study phase for example.

Response from Ripple Science

Hi Jacob,

Thank you for your review!
We are glad to hear that you find the Ripple recruitment features so beneficial.

In regards to your feedback on scheduling flexibility we recently released a major update to this functionality that will allow you to truly customize the date calculation process. Take a look at the Study Settings - Events page to take advantage of these new features.

Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Stephanie T.
Industry: Mental Health Care
Company size: 10 000+ Employees

Best Research Management Software

Used Daily for 2+ years
Reviewed on 2020/05/26
Review Source: Capterra

Ripple is invaluable! It's efficient and prevents steps from falling through the cracks. I highly recommend research teams schedule a demonstration with Ripple wonderful team to learn how Ripple can work for your project.

Pros

Ripple is incredibly easy to use and customizable to your specific project needs. Ripple is so efficient, Research Assistants on our project were able to take on more responsibility and tasks, eliminating the need for an entire position. Ripple makes it easy to track all the moving pieces of a research study and tasks each staff member needs to do. It's also effective for project managers to see aggregate data for reporting.

Cons

The only features that could use improvement is the recruitment tab. Sources are unsearchable and it can take a while to locate a specific source.

Response from Ripple Science

Hi Stephanie,

Thank you for your review!

We are happy to hear Ripple's flexibility and efficiency have helped optimize your project team.

We are making some improvements to searching and filtering in multiple areas of the app, and based on your feedback will be sure to research how the same enhancements could be applied to the recruitment tab.

Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 31 user ratings
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Ripple Pricing

Ripple Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Pricing based on number of studies and participants. Contact Ripple Science for more information on pricing.

Pricing based on number of studies and participants. Contact Ripple Science for more information on pricing.

Value for Money
4,7/5
Based on 31 user ratings
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Ripple Features

Ripple Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,5/5
Based on 31 user ratings
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Categories

Additional information for Ripple

Additional information for Ripple

Key features of Ripple

  • Benchmarking
  • Document Management
  • Enrollment Management
  • Monitoring
  • Scheduling
  • Workflow Management

Ripple FAQs

Ripple FAQs

Below are some frequently asked questions for Ripple.

Q. What type of pricing plans does Ripple offer?

Ripple offers the following pricing plans:

Pricing model: Free, Subscription

Free Trial: Not Available

Pricing based on number of studies and participants. Contact Ripple Science for more information on pricing.

Q. What are the main features of Ripple?

Ripple offers the following features:

  • Benchmarking
  • Document Management
  • Enrollment Management
  • Monitoring
  • Scheduling
  • Workflow Management

Q. Who are the typical users of Ripple?

Ripple has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does Ripple support?

Ripple supports the following languages:

English

Q. What type of pricing plans does Ripple offer?

Ripple has the following pricing plans:

Free, Subscription

Q. Does Ripple support mobile devices?

We do not have any information about what devices Ripple supports

Q. What other apps does Ripple integrate with?

We do not have any information about what integrations Ripple has

Q. What level of support does Ripple offer?

Ripple offers the following support options:

Phone Support, Online Support, Knowledge Base