---
description: Learn how Ripple can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Ripple Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/53/clinical-trial-management/software) > [Ripple](/software/126979/ripple)

# Ripple

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> Ripple is a SaaS platform that automates patient recruitment, administrative tasks, and reporting activities for contract research organizations and academic centers that are conducting clinical research and trials, as well as translational and social studies.
> 
> Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 32 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ripple Science
- **Location**: Ann Arbor, US
- **Founded**: 2016

## Commercial Context

- **Pricing Details**: Contact Ripple Science for information on pricing.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Mexico, Pakistan, Philippines, United Kingdom, United States

## Features

- 21 CFR Part 11 Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Audience Targeting
- Audit Management
- Audit Trail
- Automated Scheduling
- Calendar Management
- Campaign Management
- Client Management
- Clinical Study Management
- Communication Management
- Compliance Management
- Contact Database
- Contact Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Clinical Trial Management Software](https://www.getapp.za.com/directory/53/clinical-trial-management/software)

## Related Categories

- [Clinical Trial Management Software](https://www.getapp.za.com/directory/53/clinical-trial-management/software)
- [Healthcare CRM Software](https://www.getapp.za.com/directory/937/healthcare-crm/software)

## Alternatives

1. [ShareCRF](https://www.getapp.za.com/software/2061088/sharecrf) — 4.8/5 (44 reviews)
2. [Florence eBinders](https://www.getapp.za.com/software/2066317/florence-ebinders) — 4.5/5 (83 reviews)
3. [Castor EDC](https://www.getapp.za.com/software/103653/castor-edc) — 4.7/5 (204 reviews)
4. [Researchmanager – Clinical Research Suite](https://www.getapp.za.com/software/170423/research-manager) — 4.2/5 (112 reviews)
5. [Jeeva eClinical Cloud](https://www.getapp.za.com/software/2049392/jeeva-eclinical-cloud) — 4.8/5 (12 reviews)

## Reviews

### "Using Ripple has been a great way for my entire lab to be organized and efficient." — 5.0/5

> **Rachele** | *28 July 2018*
> 
> **Pros**: We love the flexibility of the program and how easy it can be to create a system that works for our specific needs. The calendar has been a particularly useful tool for us to stay organized and connected as a lab. The same goes for our Tasks tab.
> 
> **Cons**: Some of the Dashboard statistics are not very helpful, and information is asked of recruitment sources which is then no utilized in the Dashboard statistics. We would like to be able to exclude pilot participants from our general participant lists, but there is not a function to mark a participant as a pilot participant. We would also like a global place to organize all participants in our lab, regardless of what study they were in. Then we would like to access this global information to see which studies a participant has been in to help us shape future participant recruitment plans. We would also like to see the participant's age in the 1-line summary of participants displayed in enrolled or potential participants tabs.  Would love to be able to email right from the system, but I also see why this would not be advantageous in some situations.

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### "very good experience with ripple and responsiveness of team in troubleshooting problems" — 5.0/5

> **Ketlyne** | *21 June 2018* | Research | Recommendation rating: 8.0/10
> 
> **Pros**: having a single streamlined place where we can track participant information and contact in a hipaa-compliant environment. as well as write notes and assign tasks related to participants so team members can pick up easily where the last person left off
> 
> **Cons**: downloading data. would like option to not not include PHI (ie, have option to select participant ID only) when we download recruitment and demographic data. as it is now, there is only one download option, and it downloads everything recorded under each case, including PHI.

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### "Great Tool for Organizations" — 5.0/5

> **Grace** | *19 May 2020* | Research | Recommendation rating: 7.0/10
> 
> **Pros**: Easily accessible and very quick to learn the software. Wonderful tool for all types of organizations.
> 
> **Cons**: Navigating to your own company site is hard. I would like to see the ability to find your organization in a drop down menu on the main Ripple page.
> 
> Overall wonderful experience with Ripple.

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### "Amazing customer service. Fantastic platform- so easy to track participants without confusion" — 5.0/5

> **Vrinda** | *29 June 2018*
> 
> **Pros**: Ease of use and thoroughness. It seems like they thought about everything- must have people on the team that actually do research so know what is needed.
> 
> **Cons**: Would love an added feature that helps you download participant data into an excel file- we have other platforms for that but would be helpful

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### "I have appreciated the ease and organization of this technology. It has been a pleasure to work with" — 5.0/5

> **Erin** | *28 June 2018* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Compared to another platform that we use in our team, I appreciate that everything can coexist in one database with all the studies that we conduct. I love that you can make live changes - it is extremely intuitive and user friendly.
> 
> **Cons**: To date, I have not experienced anything that stands out as a major con with the software. Perhaps one of my colleagues may find something, but thus far as a team, we have been pleased. It has made our jobs easier.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/126979/ripple)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/ripple/> |
| en-AE | <https://www.getapp.ae/software/126979/ripple> |
| en-AU | <https://www.getapp.com.au/software/126979/ripple> |
| en-CA | <https://www.getapp.ca/software/126979/ripple> |
| en-GB | <https://www.getapp.co.uk/software/126979/ripple> |
| en-IE | <https://www.getapp.ie/software/126979/ripple> |
| en-NZ | <https://www.getapp.co.nz/software/126979/ripple> |
| en-SG | <https://www.getapp.sg/software/126979/ripple> |
| en-ZA | <https://www.getapp.za.com/software/126979/ripple> |
| fr | <https://www.getapp.fr/software/126979/ripple> |
| fr-BE | <https://fr.getapp.be/software/126979/ripple> |
| fr-CA | <https://fr.getapp.ca/software/126979/ripple> |
| pt | <https://www.getapp.com.br/software/126979/ripple> |
| pt-PT | <https://www.getapp.pt/software/126979/ripple> |

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